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Casual Bilbao Gurea

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Casual Bilbao Gurea
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276 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Europe
Reviewed 20 September 2016 via mobile

Having booked for ourselves and another couple, I was a little nervous to read on Trip Advisor about the building works spoiling some guests stay. I was delighted to find all of the work completed. The hotel is very central, in the heart if the old city. It is exceptionally clean and our room was spacious with comfortable beds. Very...

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Helpful?
Thank HazelEurope
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this review

Thanks so much Hazeleurope for your kiind review. Cleaness and comfort are ones of our diary tarjets. Regards,

County Roscommon, Ireland
Reviewed 6 September 2016 via mobile

Stayed recently in Casual Gurea, rooms on one floor of building. Room was large, clean but very warm. No proper air conditioning but two fans provided. Adequate but we slept with porch doors open all night, not ideal in festival season with outside noise. We paid €95 for one night which I think is steep but saying that for convenience...

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Thank macshortie
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this review

Thanks Macshortie for your nice review. NIce to hear you enjoyed our property. This summer we had few days of hot temperature, no usual at all. It is true we are just a few steps to underground and bus stops and that helps. Regards,

Fareham, United Kingdom
Reviewed 21 August 2016

Noisy overpriced, hard to find and small rooms. Apart from that it's ok. My title says it all really, it's in Bilbao which is a great city, however this accommodation is way overpriced. Having travelled from Gibraltar to the UK we stayed in 5 hotels on the way. This was by far the most expensive and by far the poorest...

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Thank fishcakebreadcake
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this review

Thank you for taking the time to share your feedback. There are 4 and 5 hotels in southern much more sad that our property for sure...is your option to book or not in Bilbao but qualify our property not comparing with others...Spain is too high and different. Being cheaper would improve your rate? Sorry for not satisfy your expectation. Kind...

Los Angeles, California
Reviewed 1 August 2016

Our room was a standard double, with a private bathroom. Basic, but clean and had everything we needed for a couple of nights in this fun place. The location is central in old town, so we were able to walk around, see some sites, come up to rest (siesta like locals) and then begin the evening pintxos feast. Front desk...

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Thank LenaBalt
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this review

Thank you LenaBalt for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Westcliff
Reviewed 1 July 2016

Although there was construction going on on the ground floor we managed to get the lift to the third floor and were warmly welcomed. Our room wasn't ready as we were quite early but the girl behind the desk gladly took our rucksacks and stored them in the room behind her until we returned. The room was fairly spacious with...

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1Thank Citycoastcat
Fernando A, Gerente at Casual Bilbao Gurea, responded to this review

Thanks Citycoastcat for your nice review of our property. We like you enjoyed our Gurea, we always do our best to improve everyday. regards,

Manila, Philippines
Reviewed 25 May 2016 via mobile

We just checked-in to Casual Gurea yesterday and everything I read about on Trip Advisor is true : excellent central location, very clean rooms (I like the all-white theme with blue wall accents) , ensuite bathroom perfect for our needs and very efficient and nice staff who took care of all our needs from check in to the day-to-day. I...

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1Thank CrissyPB
Fernando A, Gerente at Casual Bilbao Gurea, responded to this review

Thanks so much CrissyPB for your kind review. Proud to confirm everything is ok. We work hard everyday for our clients satisfaction. Hope to see you back soon. Kind regards,

Bantry, Ireland
Reviewed 23 May 2016

Shock upon realising that we had to walk past a construction site on the ground floor. Lift being renovated. Hotel on 3rd floor, so had to walk up dusty wooden stairs. Each floor looked a mess around the lift. Reception area all painted in matt white. seemed like everything was given a once over. Room was fine and bed comfortable....

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Thank Taiscemara
Fernando A, Gerente at Casual Bilbao Gurea, responded to this review

Thank you Taiscemara for taking the time to share your feedback. While I wish you had a better experience, we regret lift works caused you inconveniences... But really think that evaluate all our property based only on the improvement works is not very fair not? Anyway we work hard everyday to deliver an exceptional guest experience but for us it's...

Bourne End, United Kingdom
Reviewed 3 May 2016

The Casual was being refurbished when I was there but the location in the old town more than made up for that. The staff on reception were very helpful, marking maps with the sightseeing locations, bars and restaurants. My room and bed were very clean and the hotel amenities were very good. After booking out, I was allowed to store...

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Thank bobt497
Fernando A, Gerente at Casual Bilbao Gurea, responded to this review

Thanks bobt497 for your kind review. We always try to do our best to satisfy our clients. Kind regards,

Birmingham, United Kingdom
Reviewed 26 March 2016

I booked this hotel for a group of males in their late thirties. We go away once a year to a European city. I booked the hotel based on the really good price and the excellent location in the old town. The hotel is located on the third floor with no lift (although building work was taking place and it...

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1Thank Declan_01
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this review

Thanks Declan for your nice review. We are finishing elevator installation !!!! Proud you all enjoyed your stay with us. NIce to hear from you. Kind regards,

Telford, United Kingdom
Reviewed 21 February 2016

Don't go here at the moment whatever you do. We arrived and struggled to find the entrance - it was actually through the building site at the front! (see the pictures). We were told we would be given a 'quiet room' - that is always a worry if that has to be said! Remember it is in a mainly pedestrianised...

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1Thank anthonyfj
Direccion_Gurea, Gerente at Casual Bilbao Gurea, responded to this review

Dear Anthonyfj, really surprised with your review !!!,,,all our rooms are quiet, NO WORK starts before 09:00am WORKING AT MIDNIGHT? NO TRUE...sorry, it is forbiden. We also have new climate system with termostat in all rooms...did you saw it? sorry if the establishment is not what you thought before coming but good reviews, more than 2000 in all sites cannot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Old Town, next to the Cathedral, in the heart of the city and close to all major touristic attractions. Totally refurbished in 2014 Gurea offers new modern and themed rooms with private bathroom, free hi speed wifi (120mb), Flat TV, safe box, duvet covers and views. We also offer children playground room, lounge with vending services and microwave, free children seat and cycles rent, luggage storage and t free cibercorner. Next to Casual Gurea there are plenty of restaurants, tapas bar, shops and tram & underground stops. Located in the city centre in the Old Town next to Cathedral, 200m to Plaza Nueva and Arenal and 400m to Ribera Market. With bus, underground and tram stops next to us that will carry you to the Guggenheim and Fine Arts Museums in 10 minutes. How to arrive: • Car: Miribilla exit - roundabout turn left Atxuri direction - At Arenal Parking is besides San Nicolas church. • Underground: Casco Viejo stop - Plaza Unamuno exit • Bus: Casco Viejo-Arenal stops • Tram: Arriaga stop ... more   less 

Additional Information about Casual Bilbao Gurea

Address: Bidebarrieta 14 30 | Casco Viejo, 48005 Bilbao, Spain (Formerly Casual Gurea)
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Bilbo Zaharra
Price Range: $66 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Casual Bilbao Gurea 2*
Number of rooms: 22
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Also Known As:
Gurea Hotel Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Casual Bilbao Gurea staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not very near the common room. There could be some noise at night because of the vending machines”
 of 5 bubbles martagT4496KG, 31 Jan 2017 | Read review
“Choose one away from the street, to reduce noise.”
 of 5 bubbles Whittonside, 3 Oct 2016 | Read review
“Book another hotel without steely floor boards and noisy early risers.”
 of 5 bubbles fishcakebreadcake, 20 Aug 2016 | Read review
“If you like to sleep in or tend to go to bed early, avoid rooms on the street side.”
 of 5 bubbles LenaBalt, 1 Aug 2016 | Read review
“4th floor. It was completely quiet.”
 of 5 bubbles Taiscemara, 22 May 2016 | Read review
5 of 5