We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Villa de Bilbao

Visit hotel website
 7 people are viewing this hotel
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveller (523)
360
Panoramas (10)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
NH Collection Villa de Bilbao is a four-star hotel conveniently located in downtown Bilbao, recently renovated and ready to fulfill your highest expectations in terms of comfort and quality service.
Read more
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:GET UP TO 25% OFF!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
128Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
2,370Reviews
1,070Photos
36Q+A
100Room tips
Traveller rating
  • 1,262
  • 906
  • 149
  • 41
  • 14
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
If you want to be sure to have a room that was booked do not stay here. My travel agency booked a room but when I arrived they had given it to someone else. They said due to late arrival It was cancelled. But I had an email that was sent the day before explaining my late
Read more
Response from jone173, Director de Relaciones con Clientes at NH Collection Villa de Bilbao
Responded 2 days ago
Dear Mr 254henrikg; First of all, accept our sincere apologies for this inconvenience because I really understand it was an uncomfortable situation for you and we are really concerned about this. I would like to take this opportunity to explain here our point of view and how was our preocedure . Your reservation had its arrival from 19.02.2019 for 2 nigths of accommodation. It was a no show for the first night and we kept it till the 20.02.2019 at 12:00a.m when we cancelled it. It was told that we had received a mail from your travel agency regarding your booking modification but we never received this mail from them. As we explained, If a travel agency does not receive any confirmation from our hotel, because we always answer all our mails, they should have contacted us to check that everything was ready and that their mail was received. Regards. Jon Espeja Guest Relations Manager
Read more
My wife and I stayed in the NH Collection Villa De Bilbao at the start of February 2018. I have to admit straight away that this was actually the fourth time that we have stayed at the hotel so that should probably tell you a lot about how much we like it. The hotel is located
Read more
We stayed here recently for three nights while in Bilbao. Check in very efficient, room very clean and bed very comfortable. Had an issue with heat in our room which was dealt as soon as we called. The concierge, Jon, we so very helpful on our first morning to direct us to a
Read more
The hotel is a great representative of NH 4 star hotels. The room was decent, the mini bar prices are reasonable (and there's a small bit of room in the fridge to put your own belongings), the bed was comfortable, the bathroom is spacious enough. Elena checked me in/out and was
Read more
Response from jone173, Director de Relaciones con Clientes at NH Collection Villa de Bilbao
Responded 1 week ago
Dear adricornell; Thank you very much for taking moment of your valuable time to express your opinion about our Hotel . I really appreciate your kind words about my colleagues Elena, Andrea and Sousana, it was a pleasure for all of us to have been your host during your stay in Bilbao and if we were able to help you ensuring a memorable experience with us,our aim was achieved. Comments such as yours are inspiring for our continuous improvements. The entire NH Collection Villa de Bilbao team looks forward to welcoming you back in a near future! Best regards. Jon Espeja Guest relations Manager
Read more
My wife and myself visited Bilbao for the first time for my birthday treat. I had e mail contact with reception staff ( Raul ) prior to the visit. The issues were dealt with superbly. Used the airport bus for 3 euro per person one way and bus stop 200 yards from hotel reception.
Read more
Response from jone173, Director de Relaciones con Clientes at NH Collection Villa de Bilbao
Responded 3 weeks ago
Dear David C; Thank you very much for taking moment of your valuable time to express your opinion about our Hotel during your recent stay. Comments such as yours are inspiring for our continuous improvements. The entire NH Collection Villa de Bilbao team looks forward to welcoming you back in a near future! Greetings from Bilbao. Jon Espeja Guest relations Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorNH Collection Villa de Bilbao
The Superior Twin at the NH Collection Villa de Bilbao
Professional photo exclusively commissioned by TripAdvisorNH Collection Villa de Bilbao
The Superior Twin at the NH Collection Villa de Bilbao
Professional photo exclusively commissioned by TripAdvisorNH Collection Villa de Bilbao
The Superior at the NH Collection Villa de Bilbao
Professional photo exclusively commissioned by TripAdvisorNH Collection Villa de Bilbao
The Premium at the NH Collection Villa de Bilbao
Professional photo exclusively commissioned by TripAdvisorNH Collection Villa de Bilbao
The Junior Suite at the NH Collection Villa de Bilbao
PreviousNext
12345695
Dear Mr. Horton; Firstly, thank you very much for your message, Out parking is secure and it is located in our basement. However, as it is small we do not reserve it. However as your requirement for your car is special we could do this favour for you. Please keep me informed about your arrival date and I will keep a place for you. Best regards. Jon Espeja Guest Relations Manager
0 votes
Show all answers
Dear Catherine You have a bus that goes from the airport to the center of the city, and actually stops practically in front of our hotel. The bus number is A3247
1 vote
Show all answers
Dear Michael D; Thank you very much for your message. Everyday we replenish 3 coffee pods per room. However if some more are need per day we charge 5 € per 3 more pods. Best regards. Jon Espeja Guest relations manager
0 votes
I thank that should be possible. We did not book any breakfasts with the room in advance and ended up taking breakfast in the hotel every morningw you can walk in and leave your room number.
0 votes
PreviousNext
1234568
"If you want a room with a view, ask beforehand"
"Not sure you need a view but I guess you would get one overlooking the street. Suggest an inside room much quieter."
"Do not stay on the 1st floor!"
"Make sure you get a refurbished room. I believe the first floor has not been rfurbished."
"Backstreet rooms were really calmed"
PreviousNext
12345620
PRICE RANGE
USD 90 - USD 191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels bilbaonh hotel de bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoIndautxuAbando
NUMBER OF ROOMS
142
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing