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NH Collection Villa de Bilbao is a four-star hotel conveniently located in downtown Bilbao, recently renovated and ready to fulfill your highest expectations in terms of comfort and quality service. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviews the guest relations manager old town great hotel airport bus premium room minute walk our room was spacious nespresso machine san mames junior suite close to the hotel football stadium air conditioning stayed two nights fine arts museum would definitely stay here again mini bar
We arrived with a rental car to return early Saturday afternoon. The rental office was closed and no obvious place the park. Elena from the hotel’s front desk saved the day. She drove with me to the nearby rental office, found a parking place and...More
This was our last stop before we took the Brittany Ferry from Bilbao to Portsmouth. We arrived at 12noon, so we were early for check-in. You can park outside the hotel for fifteen minutes whilst you check in. The receptionist was most helpful and allocated...More
This is my first negative review after years of travel. Booked a ‘premium’ room expecting at least a view of outside as stated on their website but the room was an interior one, very dark. Bathroom older and no vent, water leaks out of shower...More
I came back to NH Villa Bilbao, and again did not disappoint me at all.
I booked from Friday to Sunday as I was attending my friends wedding. Great location as it was opposite the church. Also having the airport bus stop just down the...More
As I write this we are staying in a 1st floor room with a band playing loudly just below. The bass is thumping and we can hear the words of the songs being sung. It’s horrible. I’m told that there is a wedding reception. Not...More
Response from Jon E, Director de Relaciones con Clientes at NH Collection Villa de BilbaoResponded 1 week ago
First of all I would like to thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable...More
Dear Michael D;
Thank you very much for your message.
Everyday we replenish 3 coffee pods per room. However if some more are need per day we charge 5 € per 3 more pods.
Guest relations manager