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Carlton Hotel

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#10 of 43 Hotels in Bilbao
Certificate of Excellence
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Carlton Hotel
Carlton Hotel
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839 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 4 days ago NEWvia mobile

We recently spent 3 nights at the Carlton in Bilbao at the end of a beautiful Spain/Portugal trip. We chose it for location and the promise of a typical European 5 star experience. Several disappointments...minimal staff in lobby so only a front desk (no concierge) to help with daily plans or follow through with restaurant reservations; no robes unless requested;...

Thank Nancy M
Reviewed 2 weeks ago

We arrived a bit early to the hotel, so the room was not finished. The staff, who were professional and extremely friendly took care of our luggage for us. Later that day, when we came back, the luggage was already put up in our rooms, which was a really nice gesture. We had connecting rooms since we were a family...

Thank CecilieM
Sorum Municipality, Norway
Reviewed 4 weeks ago via mobile

The hotel was not too busy when I was there. However, tvis did not have negative inpact on service nor breakfast. Latter is just perfect. Location is perfect. Many good shops and restaurants as well as bars in the area. Walking distanse to Gugenheim and the old town.

Thank jlinn2
Twickenham, United Kingdom
Reviewed 13 February 2017

Hotel is situated in a perfect location for exploring Bilbao. Beautiful 1920's building and fantastic view from our room but rooms are in need of updating as they are very tired and old fashioned. The hotel bar is oddly detached by its location off a corridor and doesn't feel like it is part of the hotel. With careful reconfiguration this...

Thank busbybee33
Reviewed 20 December 2016

Everything was perfect; the feel of an historical building, the rooms, the bathrooms, comfort & cleanliness, size of rooms, very good breakfast and an excellent restaurant for dining. Excellent location, walking distance to all major shopping, cultural and food & drink places...Perfect for both business and touristic visitors.

Thank Hakan T
Bilbao, Spain
Reviewed 19 December 2016

I´ve shared some breakfasts at this hotel with my guest travelers and I have to say that, having travelled all over the world, it´s complicated to find another hotel with such a great array of quality food elsewhere. Probably not the widest selection of food, but it´s quality and freshness are unbeatable.

1Thank MikelBasqueGuide
Paris, France
Reviewed 6 December 2016

Our short weekend in this hotel was amazing ! The hotel location its perfect and has a small but very lovable walk to make it to the old city of Bilbao the night receptionist can guide you to any place you want to go! good restaurants and manege to explain us how to get to the old city very easily...

Thank ice4tea
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you very much for your review and for choosing The Carlton hotel during your stay in Bilbao. We hope to see you again soon in our hotel.

Reviewed 2 December 2016

Room was confortable with a cozy little balcony with a nice view of the sorrounding buildings. We spent three nights. You can walk Guggenheim and Museo de Bellas Artes while enjoying pintxos and wine.

Thank VictoriaEugenia
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again!

Wolverhampton, United Kingdom
Reviewed 28 November 2016

Great hotel, not the cheapest in Bilbao by a long shot but well worth it, if your going to spend some time away from home do it in luxury at least once a year. Large opulent rooms over looking the streets of Bilbao. Great location, easy to get to, airport bus stop outside if you want to use it, taxi...

Thank John L
New York
Reviewed 25 November 2016

First time in Bilbao and only said for one night , but the Carlton was very nice. It was a little more traditional, classic hotel not your new wave modern. Beds were super comfortable and everything was clean and upscale.

1Thank BennFamily
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again soon!

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events. ... more   less 

Additional Information about Carlton Hotel

Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $142 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel 5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Carlton Hotel Bilbao
Hotel Style:
#5 Family Hotel in Bilbao
#6 Business Hotel in Bilbao
#7 Romantic Hotel in Bilbao
#9 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View from room at the front of the hotel above the hotel entrance is lovely.”
 of 5 bubbles busbybee33, 13 Feb 2017 | Read review
“Some rooms have balcony if you are a smoker...”
 of 5 bubbles 631hakant, 20 Dec 2016 | Read review
“Had a room on the 6th floor it was good.”
 of 5 bubbles BennFamily, 24 Nov 2016 | Read review
“Probably higher floors, rooms facing the roundabout provides excellent view of town”
 of 5 bubbles OscarDeV, 26 Oct 2016 | Read review
“Pay a bit extra for an upgraded room and book directly”
 of 5 bubbles PartyofOne2013, 1 Sep 2016 | Read review
5 of 5