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Carlton Hotel

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#10 of 43 Hotels in Bilbao
Certificate of Excellence
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Carlton Hotel
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826 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Reviewed 4 weeks ago

Everything was perfect; the feel of an historical building, the rooms, the bathrooms, comfort & cleanliness, size of rooms, very good breakfast and an excellent restaurant for dining. Excellent location, walking distance to all major shopping, cultural and food & drink places...Perfect for both business and touristic visitors.

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Helpful?
Thank Hakan T
Bilbao, Spain
Reviewed 4 weeks ago

I´ve shared some breakfasts at this hotel with my guest travelers and I have to say that, having travelled all over the world, it´s complicated to find another hotel with such a great array of quality food elsewhere. Probably not the widest selection of food, but it´s quality and freshness are unbeatable.

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Thank MikelBasqueGuide
Paris, France
Reviewed 6 December 2016

Our short weekend in this hotel was amazing ! The hotel location its perfect and has a small but very lovable walk to make it to the old city of Bilbao the night receptionist can guide you to any place you want to go! good restaurants and manege to explain us how to get to the old city very easily...

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Thank ice4tea
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you very much for your review and for choosing The Carlton hotel during your stay in Bilbao. We hope to see you again soon in our hotel.

Panama
Reviewed 2 December 2016

Room was confortable with a cozy little balcony with a nice view of the sorrounding buildings. We spent three nights. You can walk Guggenheim and Museo de Bellas Artes while enjoying pintxos and wine.

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Helpful?
Thank VictoriaEugenia
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again!

Wolverhampton, United Kingdom
Reviewed 28 November 2016

Great hotel, not the cheapest in Bilbao by a long shot but well worth it, if your going to spend some time away from home do it in luxury at least once a year. Large opulent rooms over looking the streets of Bilbao. Great location, easy to get to, airport bus stop outside if you want to use it, taxi...

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Thank John L
New York
Reviewed 25 November 2016

First time in Bilbao and only said for one night , but the Carlton was very nice. It was a little more traditional, classic hotel not your new wave modern. Beds were super comfortable and everything was clean and upscale.

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1Thank BennFamily
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again soon!

Madrid, Spain
Reviewed 5 November 2016 via mobile

The location is ideal as it's right in the centre of Bilbao. If you're going for business it will be handy. Clean and big room. It is not expensive if you book in advance. The staff are very friendly. Didn't try breakfast as Bilbao is full of cafes which will be better value for your money

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Helpful?
Thank Londino78
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again soon and you will have the possibility of taste our marvelous breakfast

Reviewed 4 November 2016

The Carlton is a spectacular place full of history. The exterior and general decor of the hotel is very distinguished while the rooms are nice and modern. Very convenient location on Plaza Moyua and a short walk from anywhere you would want to go in the city. The airport bus stops very near to the hotel's front entrance. The staff...

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Thank Nate W
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again soon!

Sydney, Australia
Reviewed 27 October 2016

Very nice hotel beautiful building and exceptional interiors. Best location, excellent service and friendly helpful staff eager to help including parking our car. The room we had was large with desk, lounge or sofa, good storage space and tea making facility including coffee machine and capsules, chocolates delivered at night. Internet fast. king size bed with multiple pillows, quality linen...

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Helpful?
Thank OscarDeV
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again soon!

New York
Reviewed 27 October 2016

Beautiful rooms and top service at this grand dame in Bilbao. Extremely convenient to shopping Guggenheim, Bellas Artes. One minute from bus to airport. Wonderful concierge. Restaurant is very reasonable.

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Thank NewYorkHeather
SilviaVO, Director Comercial at Carlton Hotel, responded to this review

Thank you for your review and for having chosen the Carlton hotel during your stay in Bilbao. We hope to see you again soon in our Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events. ... more   less 

Additional Information about Carlton Hotel

Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $140 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel 5*
Number of rooms: 141
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Also Known As:
Carlton Hotel Bilbao
Hotel Style:
#5 Family Hotel in Bilbao
#6 Business Hotel in Bilbao
#7 Romantic Hotel in Bilbao
#9 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel staff and other travellers.
8 questions
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Questions? Get answers from Carlton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have balcony if you are a smoker...”
 of 5 bubbles 631hakant, 20 Dec 2016 | Read review
“Had a room on the 6th floor it was good.”
 of 5 bubbles BennFamily, 24 Nov 2016 | Read review
“Probably higher floors, rooms facing the roundabout provides excellent view of town”
 of 5 bubbles OscarDeV, 26 Oct 2016 | Read review
“Pay a bit extra for an upgraded room and book directly”
 of 5 bubbles PartyofOne2013, 1 Sep 2016 | Read review
“book early ask for a room overlooking the plazza not at the back”
 of 5 bubbles Walter1311, 25 Aug 2016 | Read review
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