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Sercotel Hotel Gran Bilbao

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#2 of 43 Hotels in Bilbao
Certificate of Excellence
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Sercotel Hotel Gran Bilbao
Sercotel Hotel Gran Bilbao
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1,252 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Prince George, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 days ago NEW

We only stayed for one night but almost everything was perfect. To get to the hotel from the airport was very easy. At the airport we took the Bizkaibus A3247 to Plaza Moyua (1.45 Euros each) then took City Bus #77 (1.25 Euros) almost to the front door of the hotel. Room for relatively small amount of luggage (approx 30... More 

Helpful?
2 Thank Werdnasrellevart
Adelaide, Australia
Level Contributor
241 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 days ago NEW via mobile

We arrived in a bit of a panic as one of the group was not well and we requested a quick check-in. The lady at the desk obliged without fuss and we completed check-in after getting our key. The rooms are a good size and comfortable and with very good bathrooms. Rooms are well serviced and clean. The location is... More 

Helpful?
Thank Brian T
Melbourne, Australia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

We really enjoyed our stay at this hotel. It is located a little way out of the city centre, but it's an easy 10 minute walk to the old town (slightly uphill on the way back to hotel). Every staff member we met was very pleasant, helpful and happy to help. Our room was clean, large and had a great... More 

Helpful?
Thank Steve B
Eastbourne, England
2 reviews
Reviewed 1 week ago

I can't praise the hotel and the staff enough! Beautiful and clean place, amazing views. The room was clean and spacious. All the staff were very friendly and helpful, superstars! Nothing was too much trouble for them. I had to email the hotel few days before the arrival, I got response almost immediately, super kind and understanding reception staff. Thank... More 

Review collected in partnership with this hotel

Helpful?
Thank MEKKMSS
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear MEKKMSS, Thank you so much for your amazing review! We are always looking for customer satisfaction, it's a pleasure to learn that you enjoy your stay with us. Our team pay attention to each customers to make they feel special, thank you so much for your kind words! We are delighted to read that you were overall impressed with... More 

Gloucestershire
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

What a lovely modern hotel that suited our needs. We were looking for the perfect hotel for our weekend away.The walk into the old town was only about 10 mins. The breakfast were excellent and the choice amazing. Can't wait to come back!

Review collected in partnership with this hotel

Helpful?
Thank Razzy68
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear Razzy68, It's a real pleasure learn that we suit your needs! We work hard to provide you excellent experiences in our city. Thank you for share your fantastic weekend with other travellers, helping us to continue growing up. Thank you too for highlighting the quality of our breakfast buffet and our proximity to the old town, we have a... More 

Jerusalem, Israel
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Firstly- the view from our room was beautiful- we faced a lovely bridge and beautiful mountains. Room was clean and large, bed was comfortable. Staff was lovely and the breakfast was great. Coffee and tea facilities in the room were appreciated. The less good things were- they forgot to fill up the soap dispenser in the shower, which I only... More 

Helpful?
Thank shelley134
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear shelley134, We want to thank you for your kind comment on our establishment. We are happy to hear that your stay with us was enjoyable and that you enjoyed our rooms and lovely views to the river. We really appreciate the time used to share your experience with us and and the information that you provide us about the... More 

Hampshire
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 4 weeks ago

We stayed here for the weekend. Check in friendly and efficient. Room spotless, good size, beds comfortable. Complementary bottles of water a nice touch. Only ate breakfast on our last morning but thought it was very good.

Helpful?
Thank tohaboo
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear tohaboo, Thank you very much for choosing Gran Bilbao Hotel for your holiday in Bilbao and for sharing your feedback on Tripadvisor. It is lovely to hear that every single aspect of your comment is highlighted with such a positive appraisal. We are glad to see that your weekend was very pleasant and that we reached your expectations. We're... More 

London, United Kingdom
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 October 2016

The hotel is outside of the main attractions, but it is easy to walk there. Good amenities and good size room with everything you would expect for a hotel of this standing. The Spanish omelette for breakfast are very good.

Helpful?
Thank Mi S
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear Mi S, First of all, we would like to thank you very much for choosing our hotel to stay in Bilbao and writing your nice opinion about our facilities and services. It is a pleasure to read that you enjoyed your stay with us. Also, it is great news to know about your satisfaction concerning our rooms, location and... More 

Ankara, Turkey
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 October 2016 via mobile

My wife and I stayed here two nights during our visit to northern Spain. We picked this hotel since it was close to old town (about 10 minutes walk). Although we should climb a nice hill on our way back to hotel, we still think that the location is pretty ideal. The hotel itself is very nice and modern. The... More 

Helpful?
Thank hno73
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear hno73, Thank you for taking the time to share your experience about your recent stay with us at Gran Bilbao Hotel. Thank you for your opinion addressed to our staff, it means a reason to continue improve for all of us, since we daily work to provide top quality service to our guests. All the feedbacks we receive represent... More 

Southern Wales, United Kingdom
1 review
Reviewed 28 October 2016

This was a very comfortable hotel with good customer service focus, large rooms and comfortable beds.. Generally quiet location though it was on top of a hill and someway out of the main town - nearer the old Town but good bus and tram links.

Review collected in partnership with this hotel

Helpful?
Thank Sandra B
Beatriz M, Guest Experience at Sercotel Hotel Gran Bilbao, responded to this review

Dear Sandra B, Thank you very much for your trust and for sharing your review about your trip. We are delighted to learn that you appreciated your stay with us, and that you enjoyed the overall experience at Gran Bilbao Hotel, specially the comfort and size of the rooms. We are looking forward to welcome you back soon in your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sercotel Gran Bilbao Hotel is a 4-star hotel in Bilbao strategically located just 500 metres away from the historical centre and very well connected to financial and commercial area, as well as to the international airport. The hotel offers 202 rooms with a modern decoration and fully equipped, including free Wifi and views of the city as well as the mountains. You can also take advantage of our free gym and our renowned buffet breakfast, with fresh juices, homemade products and live cooking. The Sercotel Gran Bilbao Hotel offers 10 function rooms including an auditorium that can accommodate up to 285 guests, the ideal venue for meetings and events. ... more   less 

Additional Information about Sercotel Hotel Gran Bilbao

Address: Avenida Indalecio Prieto, 1, 48004 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $82 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Hotel Gran Bilbao 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Sercotel Gran Bilbao Hotel Bilbao
Hotel Style:
#2 Luxury Hotel in Bilbao
#3 Best Value Hotel in Bilbao
#7 Business Hotel in Bilbao
#9 Family Hotel in Bilbao
#9 Romantic Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Hotel Gran Bilbao staff and other travellers.
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Questions? Get answers from Sercotel Hotel Gran Bilbao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 8th floor and it was lovely and quiet.”
 of 5 bubbles Razzy68, 23 Nov 2016 | Read review
“A good view is a big plus!”
 of 5 bubbles shelley134, 14 Nov 2016 | Read review
“You can ask for a kettle and tea/coffee if there is none in the room.”
 of 5 bubbles H237ILsandrab, 27 Oct 2016 | Read review
“Very nice room, big and comfortable.”
 of 5 bubbles HeziSagi, 24 Oct 2016 | Read review
“Take some cups or mugs!”
 of 5 bubbles pauline625, 19 Oct 2016 | Read review
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