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NH Collection Gran Hotel de Zaragoza

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NH Collection Gran Hotel de Zaragoza
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703 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Good location, all the shopping areas are near, comfortable room for short business trips and good value for money. Friendly staffs. Should have more English language channels for non Spanish speaking people like us.

Review collected in partnership with NH Hotels
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Helpful?
Thank dipingurung
Sydney, Australia
Reviewed 5 days ago NEW

The room was very nice with plenty of room. The bathroom was a good size with separate toilet. There were 2 washbasins and a bath/shower. Friendly staff who spoke english. The air conditioner not very effective but able to open window. Otherwise a very good hotel. It is a very short distance from tram stop. Would recommend

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Helpful?
Thank Dianne B
Mainz, Germany
Reviewed 5 days ago NEW

very friendly and responsive personal. Hotel has been recently renovated with hard wooded floors. Partly difficult parking situation, as hotel does not have own parking. Hotel si well located in the city center.

Review collected in partnership with NH Hotels
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Thank J1735EQmartinm
Andorra la Vella, Andorra
Reviewed 1 week ago

We spent three days with my family in Zaragoza to explore the city. The hotel is excellent. Staff members were extremely nice and helpful at all times. Facilities are quite, extremely clean and nicely decorated. Impressive common areas. Breakfast selection was awesome. I strongly recommend this hotel.

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Helpful?
Thank Ferran C
Reviewed 1 week ago via mobile

This hotel met all our travelling needs- great service, great location, great Conceirge team able to speak English, friendly and helpful housekeeping staff, good gym n sauna. You can park your car directly in front of the entrance, and the valet will immediately assist with your luggages and park your car. The room was relatively compact, contemporary, and everything worked....

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Helpful?
Thank Haebee
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Haebee; Thank you ery much for your kind words about our staff. We are happy to know your stay with us was great. We would love to have you stay with us on your next visit to the city. Yours sincerely Sonia García Guest Relations NH Collection Gran Hotel

Pinecrest, Florida
Reviewed 4 weeks ago via mobile

This is the emblematic hotel in the city; centrally located; it has been upgraded and rooms are roomy and comfortable; the rate is excellent, breakfast is included, WiFi is free. Walking distance to hot spots in the city; including great restaurants with local and international cuisine; staff is attentive and cordial

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Helpful?
Thank aevMD
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear aevMD; Thank you very much for your kinds words, we are proud to have made your impression of our hotel great. We would love to welcome you again on your next visit to the city. Yours sincerely Sonia García Guest Relations

Welwyn Garden City, United Kingdom
Reviewed 18 March 2017 via mobile

This hotel is perfectly situated for all the attractions in Zaragoza and close to the shopping area , good restaurants and bars . There is a taxi rank right outside . The staff were very helpful and the members we spoke to all spoke English . The rooms are fine 4* standard, bathrooms have double sinks and BBC world is...

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Helpful?
Thank phillip g
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear phillip g; I thank you most sincerely for the valuation of the hotel and our services. We are very happy that you have enjoyed the elegance and exclusivity of our Gran Hotel and we will be happy to welcome you again. Yours sincerely Sonia García Guest Relations NH Collection Gran Hotel

Cambridge, United Kingdom
Reviewed 14 March 2017

The staff are always very friendly and helpful. The hotel is in a good location, the rooms are always clean and tidy with a large choice of pillows and you can select the English language on the TV. Sometime the breakfast is not always that great.

Review collected in partnership with NH Hotels
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Thank SteveP1961
Patricia V, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear SteveP1961; All the team that we are part of the hotel, we really appreciate your valuation. We take note about your comment about our breakfast Best regards Sonia García Guest Relations NH Collection Gran Hotel

Malmo, Sweden
Reviewed 10 March 2017

Second time at this place. Good service, nice atmosphere. Breakfast was good. The only thing I could ask for was a cappcino machine. They only have black coffee that you add warm milk to. A bonus was coffe machine and water in the room.

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Thank Helicopeters
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear Helicopeters; Thank you very much for sharing your opinion about our hotel with TripAdvisor users. At breakfast you can order a cappuccino and the waiter will serve it at the table, we will be attentive to this detail if you want to stay with us again. Yours sincerely Sonia García Guest Relations NH Collection Gran Hotel

Darmstadt, Germany
Reviewed 23 February 2017

This is a nice hotel with comfy rooms and central location. It has friendly staff, but slow check-in and check-out,so take time for this. The "Gran" is a bit tatty. The breakfast was excellent, but its location in the basement was not optimal

Review collected in partnership with NH Hotels
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Thank johannesh286
SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de Zaragoza, responded to this review

Dear johannesh286; I apologize for the slowness of reception, we took good note to improve in this aspect and as for the location of the breakfast, exceptionally this week we served breakfast in that room for logistical reasons, normally the buffet is served in our Spectacular Salón Principal. I would like us to give you the opportunity to show you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the NH Collection Gran Hotel de Zaragoza, a four-star establishment in the heart of Zaragoza (also known as Saragossa), a city known for its fabulous history, its monuments and the mighty Ebro river it has witnessed the most brilliant period of Spanish culture. Easily enjoy all their jewelry from the hotel, a strategic location to enjoy and learn Zaragoza. ... more   less 

Additional Information about NH Collection Gran Hotel de Zaragoza

Address: Calle Joaquin Costa 5, 50620 Zaragoza, Spain (Formerly NH Gran Hotel)
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo , Centro
Price Range: $108 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Gran Hotel de Zaragoza 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Nh Hotels Zaragoza
Nh Gran Zaragoza
Hotel Style:
#1 Green Hotel in Zaragoza
#2 Luxury Hotel in Zaragoza
#2 Business Hotel in Zaragoza
#4 Family Hotel in Zaragoza
#5 Romantic Hotel in Zaragoza
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Gran Hotel de Zaragoza staff and other travellers.
6 questions
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Cuevas del Almanzora, Spain
over a year ago
Brisbane, Australia
11 months ago
Folkestone, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from NH Collection Gran Hotel de Zaragoza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from banquet hall are quieter”
707TRAEVL707, 6 Jan 2017 | Read review
“Probably the higher the better to reduce the impact of overnight street noise.”
  • Overnight street noise from timber framed single glazed windows!
Durham2020, 26 Dec 2016 | Read review
“My room was at the back of the hotel, which is silent, but has no nice view.”
937michielb, 10 Nov 2016 | Read review
“Get a lower floor room that you can carry your own luggage at check out due to small lifts.”
CaryL841, 20 Jul 2016 | Read review
“All rooms are quiet, but just some have outer (nicer) views.”
Cguyr, 14 Jul 2016 | Read review
5 of 5