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Palafox Hotel

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#15 of 80 Hotels in Zaragoza
Certificate of Excellence
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1 room 2 adults 0 children
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Palafox Hotel
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571 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Reviewed 5 weeks ago via mobile

Displaying 5 star, this is more a regular 4 stars with good volumes and service. However the installations are a bit dated and would need a refresh. Location is quite good , walking distance from bars and restaurants/ center town.

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Helpful?
Thank L T
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear L T: Thank you for you comment and taking the time to share your review. We look forward to welcoming you bak again on your next visit to Zaragoza. Best Regards, Hotel Palafox

Bolatice
Reviewed 18 February 2017 via mobile

I spent 2 nights in the hotel due to the meeting that we had directly in the hotel. Very nice hotel with ancient look, very friendly staff, very comfortable bed and large bathroom. Satisfied with price too. Highly recommended.

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Thank Jiri V
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear Jiri V: Thank you for your great comment and taking the time to share your wonderful review. We are delighted to hear you had a pleasant stay and your comment about our staff. We look to forward to welcoming you back again on your next visit. Best Regards Hotel Palafox

Reviewed 12 December 2016

not sure how this hotel keeps its 5 stars. Only the entrée/bar is renovated - the rest looks like dusty and run down. The hotel really needs an update to just be close to 5 stars. This said the staff is very competent and helpful and always with a big smile. Breakfast was so so... Had a garage under the...

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Thank futhark d
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear futhark d: Thank you for your comments and taking the time to share your review, We take note of your suggestions. And thank you for your kind words to our staff. We hope to see you soon. Kind regards, Hotel Palafox

Javea, Spain
Reviewed 3 December 2016

For all it's good points this top class hotel is very tired and desperately in need of renovation. From the ill-fitting, frayed, grubby and well worn uniforms the staff wear to the overall decor and atmosphere, everything felt dark and very tired. Having said that the hotel is perfectly located for anything you would want to do in Zaragoza, is...

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Thank felipehavana
Basingstoke, United Kingdom
Reviewed 20 November 2016

Friendly staff. Nice size room. Clean and comfortable. Bathroom large. Good selection for breakfast. Very close to centre of Zaragoza and only 10 mins max from the train station. Sadly I did not have time to try the pool. Definitely would stay again.

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Thank Rup_UK
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear Rup_UK, Thank you for taking the time to write a review and leave your feedback which is always welcomed from our guests. We look forward to welcoming you back again on your next stay. Kinds regards, Hotel Palafox

Folkestone, United Kingdom
Reviewed 31 October 2016 via mobile

After travelling up from the south of Spain this was the most luxurious stay. The bed was huge with quality bedding the room had great blackout curtains. The breakfast was fine, plenty of choice but I didn't get my scrambled eggs lost in translation I think. The downside no restaurant open on a Sunday evening and kids running in the...

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Thank gardenofengland
Palafox-Hoteles, Director de Relaciones Públicas at Palafox Hotel, responded to this review

Dear gardenofengland, Thank you for taking the time to wirte a review and leave your feedback which is always welcomed from our guests. Kinds regards, Hotel Palafox

Sarasota, Florida
Reviewed 15 October 2016

The Palafax is a luxury class hotel in a very good location, close to shops, restaurants and the main walking and entertainment areas of the city. Our room was large , with a comfortable King size bed, desk, chair and a sofa. It was on the 6th floor and faced the rear of the building which provided for a quiet...

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Thank rosemarytraveler
Herentals, Belgium
Reviewed 29 September 2016

We stayed here for a weekend in Zaragoza. Checking took some time but was ok. The rooms are pretty nice, cosy and very clean. The bed was the best we had during our stay in Spain. The television is really huge. Really 5 star rooms are offered. We would like to have a sauna so we went in our bathrobes...

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1Thank Mathias B
Reviewed 25 September 2016 via mobile

Stayed with my family for a marriage celebration at the same hotel. Facilities are fine, but we missed some garden and openair spaces. Sercice is nice and food, fine too. Very close to the very city center and a short walk away from El Pilar and roman area. Worth staying, at keast once.

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Thank Eduard X
Reviewed 23 September 2016 via mobile

Why does it take so long to check into a hotel, it's not rocket science for God's sakes. After a long days travel I don't need to wait half an hour to get a room. It's like a qoverment department or something

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Thank Brenton F

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 

Additional Information about Palafox Hotel

Address: Calle Casa Jimenez s/n, 50004 Zaragoza, Spain
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Price Range: $116 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palafox Hotel 5*
Number of rooms: 179
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Also Known As:
Palafox Hotel Zaragoza
Hotel Style:
#3 Romantic Hotel in Zaragoza
#10 Luxury Hotel in Zaragoza
#11 Business Hotel in Zaragoza
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Questions & Answers

Here's what travellers have asked, with answers from Palafox Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I imagine all are as smart as ours which was only standard model”
 of 5 bubbles TitusT, 11 Sep 2016 | Read review
“all rooms are nice”
 of 5 bubbles 994margarethak, 7 Sep 2016 | Read review
“Large balconies - top or 2 top floors...”
 of 5 bubbles Burian39, 26 Jun 2016 | Read review
“Great Hotel & location”
 of 5 bubbles mabdelhameed, 15 May 2016 | Read review
“Fifth floor, on the other side of the street”
 of 5 bubbles 691didierm, 3 Mar 2016 | Read review
5 of 5