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Petit Palace Marques Santa Ana

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#24 of 179 Hotels in Seville
Certificate of Excellence
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1 room 2 adults 0 children
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Petit Palace Marques Santa Ana
Petit Palace Marques Santa Ana
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1,087 Reviews from our TripAdvisor Community

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Showing 443: English reviews
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New York
Reviewed 2 days ago NEW

From the first day I had a problem because the bad smell is in the bathroom. The conserje came to the room and brought a machine to absorb the bad oddor. The smell of pipes is intense and I had to open the window to decrease the concentration of the odor and the temperature was 20C and the air conditioner...

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Helpful?
Thank sergioabel86
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear Sergioabel86, We are sorry that you did not enjoy your recent stay with us as a result of the bad smell, and would like to take this opportunity to sincerely apologise to you for the inconveniences caused. Your feedback regarding this has been passed on to the departments involved in order to solve it definetely. Thank you again for...

Honolulu, Hawaii
Reviewed 3 days ago NEW

Belen the receptionist went out of her way to make our stay pleasurable. She was warm and always willing to help. The beds were comfortable and the rooms were spacious. If there is anything to improve is that the hotel needs a little updating as the decor is a bit dated.

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Helpful?
Thank 808CoreyO
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear 808CoreyO, Thank you for sharing your experience with us! We are delighted to read that you enjoyed your stay as a result of our location, staff members (including Belen), and room experience. We are renovating all our property bit by bit with no inconveniences. Thank you again for your comments and we look forward to welcoming you back. Jose...

London
Reviewed 4 days ago NEW

This small hotel is in the perfect location to explore Seville with easy access to all the sites and networks of bars and restaurants. We were here for the Seville Marathon and the reception could not have been more helpful with early breakfasts, late check out etc. In fact, the ladies at the reception were always smiling, helpful and welcoming...

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Helpful?
Thank Grobem
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear Grobern, Thank you for sharing your feedback with us and with the TripAdvisor Community! We are very glad you had such a positive experience and a comfortable stay with us and found our hotel conveniently located. Petit Palace Marques Santa Ana Hotel is indeed a stone's throw from the main touristic attractions and shopping areas and just next to...

Canterbury, United Kingdom
Reviewed 4 days ago NEW

We booked in as a family of 4. We were pleased to find the location in a great location near to all the sites. We were greeted in a friendly way by the well informed hotel staff. The room on the first floor was much smaller than expected and had no tea or coffee facilities. There is a lounge where...

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Helpful?
Thank malcolms5656
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear malcoms5656 and Family, Thank you for sharing your experience with everybody. I am delighted the read that you had a wonderful stay with us as a result of out staff members, comfy beds and location. With this said, we are sorry that you were slightly let down from your stay due the the room size, and would like to...

Reviewed 1 week ago via mobile

Loved our stay here. Had room 305 with the huge terrace (no real view except roof tops) and equally huge bathroom. All the staff were friendly and welcoming. Free self service beverages after 1pm in a little lounge. Amazing location with the Alcazar and Cathedral literally around the corner. Perhaps a couple more towels would be good and the decor...

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Helpful?
Thank Angela M
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear Angela, Thank you for taking the time to leave a review about your stay with us in one of our superior double rooms with private terrace. We are delighted to know that your experience was very satisfactory. It is not the case of cleanliness. we will work harder and better. Sorry. Remeber that we are 24/7 at your disposal...

Zurich, Switzerland
Reviewed 2 weeks ago via mobile

First of all, there was a baptism party on Saturday which lasted for hours! We were never informed about this in advance. We could hear the guests so loud as if they were inside our room! Furthermore, the people in the room next to ours had the television on and very loud for hours! The hotel has a beautiful living...

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Helpful?
Thank Sotiris_Pap
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dera Sotiris_Pap, Thank you for staying with us. Your feedback is much appreciated and we thank you dearly for sharing. We also note that you did have some issues. We are very sorry about the incoveniences. The baptism only lasted from 2.30pm till 8pm, during the day, and there were a few people, a family celebration, only two children, no...

London, United Kingdom
Reviewed 2 weeks ago

We really enjoyed our stay at the Santa Ana, walking distance to all major sites and fantastic restaurants minutes away. The staff we very welcoming, one of our party was celebrating a birthday and shortly after we checked in they came up with an ice bucket filled with mini bottles of cava and some sweets, a lovely gesture. We really...

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Helpful?
Thank c_jane_k73
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear c_jane_k73, Thank you for your wonderful review, we are ecstatic that you had a excellent experience with all your party. We are pleased to know that you really appreciate our gesture to celebrate the birthday. We look forward to providing you with many more wonderful memories in Petit Palace Hotels. Jose Luis Barroso Hotel Manager Petit Palace Marques Santa...

Saratoga, California
Reviewed 2 weeks ago

Room was clean- would have been nicer to have a tea/coffee pot in the room. The front desk personnel was super helpful and answered all the questions. We walked every where from the hotel which was super convenient.

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Helpful?
Thank 68rj
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear 68rj, Thank you for taking the time to post this very positive feedback. I am truly glad to read that you were enchanted with your stay with us and our covenient location in the city centre of Seville. About your suggestion, we only have coffee and tea facilities in our superior rooms and for every staying guest, in our...

Reviewed 4 weeks ago via mobile

This hotel is in an excellent location but is sadly a lot more tired that the photos they use to publicise would suggest. We booked a triple room given we are travelling with a teenage son - and while the room had beds for three there was hardly room to but suitcases and the bathroom afforded no privacy. We asked...

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Helpful?
Thank Chris S
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear Chris S, Thank you for sharing your experience with us with our TripAdvisor members. We are delighted to know taht you found our location a good advantage to enjoy the city. We are terribly sorry to read about the room facilities. The bathroom glass doors (acid dyed anyway) are part of our design. We are working on new models...

Province of Huelva, Spain
Reviewed 4 weeks ago

The room was very nice and clean. I had everything I needed, but the only thing that bothered me was noise that cleaning ladies were making. I was really tired and I couldn't rest the only day I had. But, all in all, the place is in the perfect place, very nice and clean.

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Helpful?
Thank milenaiverson
José Luis B, Manager at Petit Palace Marques Santa Ana, responded to this review

Dear milenaiverson, Thank you for sharing your experience with us! We are delighted to read that you had a wonderful stay as a result of our our hotel on the whole, your room and cleanliness At Petit Palace we aim to create unforgettable experiences for our guests and ensure they are taken care of throughout their stay. We are sorry...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Description: EXCELLENT LOCATION IN THE HEART OF THE HISTORIC QUARTER OF SEVILLE. ALL ROOMS ARE HAVE WITH FREE WIFI! Hotel recommended in the Michelin Guide. Boutique-Hotel located in the city center, near the Cathedral and shopping area, from which all major tourist and historical zones are within walking distance: the City Hall, the Real Alcázar, La Giralda... Emblematic building dating from the middle of the XIX Century. The Petit Palace Marqués Santa Ana is a little piece of elegance and modern style tucked away in the historic city centre of majestic Seville. Vibrant colours invade this avant-garde boutique hotel whose décor breaks away from the traditional style that prevails throughout Andalusia. A modern proposal in hospitality, this hotel is a unique way to discover the magic of Seville in style and comfort. They also come with a full array of modern commodities, such as high-speed internet access, and there is also a highly efficient business centre, making this hotel an ideal choice for not only leisure vacationers but business travellers as well. The hotel offers the following FREE services: - Laptop in all rooms- WIFI connection in all rooms and communal zones.- Daily Press- Safety boxes (with capacity for a laptop)- Hydro-massage showers or bathtub in all rooms.- Information on local excursions, city maps, reservations for shows and restaurants.- Two internet points for public use.- Free bike rent ( subject to availability)- Luggage room.- Cots and buggies for kids on request- Complementary bedding and food bowls for your pet- XXL rooms and King size beds on request. - Flat screen TV with TDT- Disabled facilities. - Openbar (coffee, tea, juices and mineral water) More information:- City centre, next to "El Corte Inglés" department store.- Hotel parking- Show room for small meetings. ... more   less 

Additional Information about Petit Palace Marques Santa Ana

Address: Calle Jimios 9-11, 41001 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: $117 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Marques Santa Ana 4*
Number of rooms: 57
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Also Known As:
Petit Palace Marques Santa Ana Hotel Seville
Hotel Style:
#14 Luxury Hotel in Seville
#35 Business Hotel in Seville
#50 Family Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Marques Santa Ana staff and other travellers.
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Questions? Get answers from Petit Palace Marques Santa Ana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and you could hear a little street noise but it didn't bother us.”
 of 5 bubbles 808CoreyO, 20 Feb 2017 | Read review
“On floor 3 it was great to be able to sit out on the large terrace”
 of 5 bubbles Grobem, 19 Feb 2017 | Read review
“higher up = better views”
 of 5 bubbles malcolms5656, 19 Feb 2017 | Read review
“Very nice bathroom, clean and big room with all the things you need (shampoo, tooth paste, tooth brush, etc)”
 of 5 bubbles milenaiverson, 25 Jan 2017 | Read review
“Good wheelchair accessible room on the ground floor.”
 of 5 bubbles robertparker195, 21 Dec 2016 | Read review
5 of 5