Hotel Palacio De Santa Paula, Autograph Collection
1,376 reviews
#27 of 130 Hotels in Granada
Save
Share
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Unlock Member Rates!
Expedia.com
travelup.com
Orbitz.com
View all 17 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (1,002)1,002
360
Panoramas (1) Room & Suite (224)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palacio De Santa Paula, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 130 hotels in Granada
Location
Cleanliness
Service
Value
Travellers' Choice
The AC Palacio de Santa Paula, Autograph Collection (R) is located at the historic center of Granada, close to the Albaicín and Sacromonte areas, the Cathedral and the Royal Chapel, the historical Triunfo's Garden, the Archaeological Museum and, Of course, the Alhambra. Our beautiful Property, one of the best five-star hotels in Granada, is a restored masterpiece with 75 rooms and was declared a historical and artistic monument. The hotel replaced the Convent of Santa Paula and Casa Morisca, which existed in the 16th and 12th centuries, respectively. This luxury hotel in Granada also has "El Claustro" restaurant, located in the old refectory of the Santa Paula Convent, which offer our guests a haute cuisine service that mix elements of traditional Andalusian cuisine with modern culinary concepts. The best option to discover Granada.
Read more
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
375Restaurantswithin 0.5 km
87Attractionswithin 0.5 km
1,376Reviews23Q+A100Room tips
Reviews
Traveller rating
- 740
- 434
- 134
- 33
- 35
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
We stayed here in Feb right before the pandemic hit. Very cool hotel in a good location. We stayed in the older part of the hotel but the room had been very nicely updated and was cool. Would recommend trying to stay in the old convent if you can. There is so much to do in Granada that wherever you stay, you will likely not be spending a ton of time in your room, but this is a great place to make as your home base.
Read more
Date of stay: February 2020
1 Helpful vote
Helpful
Loved our stay. Historic building that has been renovated, keeping the old with updated bathrooms and lighting. Staff very helpful!! Healthy, ample, tasty breakfasts were served in glorious dining room. For afternoon break, an ice cold beer in the courtyard, served by very professional wait staff, was a good respite from sightseeing. Everything was perfect - from check in to check out. The room was super comfortable and clean!!! Staff helpful and welcoming. The hotel was walking distance to town center. We are too old to walk up the hill to the Alhambra - hotel got us a cab. Very reasonable. If we were younger we would have walked. This hotel is an excellent choice for a stay In Granada. I hope all are healthy!!! Stay safe and well.
Read more
Date of stay: January 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Great location in the heart of Granada. Valet parking is a definite plus. Hotel staff were excellent the room was clean and spacious. The courtyard was a great place to relax and enjoy a drink after a day of site seeing.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
Helpful
My comments are about the service/staff and the hotel. We stayed 2 nights at this hotel (we previously stayed at an AC hotel). At check in I asked 3 times for a quiet room, I was assured the room we were assigned (120) was one of the most beautiful in the hotel and quiet. It's one of the rooms that is in the old convent, low window, there's a shared balcony (not sure what it is called) that circles all the rooms on this level. It's open to the courtyard below. As I told the team at check out we could hear people talking loudly until 2:30 on Friday and 3:30 on Saturday (not sure if they were in the courtyard or on the "balcony"). In addition the room is right beside the closet where they store the room cleaning carts and that noise starts at 9:00. They gave us free parking for our inconvenience. The hotel wasn't full by any means so I'm not sure whey they didn't give us a room they knew would be quiet. I would not stay here again for this specific reason. If you follow their driving instructions you can avoid driving in restricted zones. We missed one turn so we followed our car GPS and it also directed us to avoid said restrictions using a different route. Valet parking is very convenient. Breakfast buffet is 22 euro per person, you can order hot dishes freshly prepared.…
Read more
Date of stay: March 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from HPSPA, Front Office Manager at Hotel Palacio De Santa Paula, Autograph Collection
Responded 11 Mar 2020
Dear Colette F Thank you very much for your review after your stay with us in your visit to Granada. We are very sorry the stay was not completely as planned due to some noise in the courtyard, it is usually a very quiet area but perhaps some of the guests stayed there until late and, in the silence of the night, any noise can be certainly intensified. I am sure the hotel staff did what was in their hands to try to solve the issue, but I will check with them what happened exactly and why your room was not changed, if you requested it. Also the information has been shared with the Housekeeping Manager. Hope that, apart of this inconvenience, you enjoyed the time in our city. Please do not hesitate to contact us if we can help you with anything else, will be our pleasure to assist you. Best regards
Read more
+1
I would rate higher than 5 stars if possible! The hotel is stunning, and has an amazing history behind it. Our room was spacious and very clean! It faced the courtyard so it was very relaxing to hear the gurgling fountain. The staff are all very friendly and helpful! They went out of their way to make our stay perfect. I cannot wait to return!
Read more
Date of stay: February 2020Trip type: Travelled as a couple
Helpful
PRICE RANGE
USD 149 - USD 239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac palacio de santa paula, autograph collection hotel granada
FORMERLY KNOWN AS
AC Hotel Palacio de Santa Paula by Marriott
LOCATION
SpainAndaluciaProvince of GranadaGranadaCentro - Sagrario
NUMBER OF ROOMS
75
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Hotel Palacio De Santa Paula, Autograph Collection
Which popular attractions are close to Hotel Palacio De Santa Paula, Autograph Collection?
Nearby attractions include Escuela Delengua (0.3 km), Munira Leather (0.4 km), and Basílica de San Juan de Dios (0.3 km).
What are some of the property amenities at Hotel Palacio De Santa Paula, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Palacio De Santa Paula, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio De Santa Paula, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Palacio De Santa Paula, Autograph Collection?
Yes, parking is available to guests.
What are some restaurants close to Hotel Palacio De Santa Paula, Autograph Collection?
Conveniently located restaurants include Palacio Andaluz Almona, Bistro Del Mundo Granada, and El Mercader.
Are there opportunities to exercise at Hotel Palacio De Santa Paula, Autograph Collection?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Hotel Palacio De Santa Paula, Autograph Collection located near the city centre?
Yes, it is 0.7 km away from the centre of Granada.
Are any cleaning services offered at Hotel Palacio De Santa Paula, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palacio De Santa Paula, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Palacio De Santa Paula, Autograph Collection?
Many travellers enjoy visiting The Alhambra (1.1 km), Generalife (1.3 km), and Mirador de San Nicolas (0.7 km).