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Hotel Roc Costa Park

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Hotel Roc Costa Park
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1,109 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Reviewed 31 October 2016 via mobile

I was very disappointed with this hotel. I came with my husband and baby. All the pools were freezing, we could not take the baby in there, we were told one was heated. The food was disgusting. You were ok if you liked pasta, chips and well done pizza. It was the same every night. We had to eat out...

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Helpful?
Thank Aimlou10
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, I am terribly sorry to hear your disappointment with our hotel and the food. It is our main goal to achieve the highest level of satisfaction among our guests. As you can see from other guests' reviews, the food is one of our key rankings and of course, the staff friendliness. Even so, we would like to apologise...

Reviewed 29 October 2016 via mobile

We went on a family holiday with 4 children. We spent Nearly £3k for a 5 night holiday all inclusive and were so excited. My kids first time abroad. The hotel looks "ok" however it was not what we expected. Rooms were clean however a lot of mould in the bathroom! My kids were not allowed to the kids club...

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2Thank Hayley C
County Dublin, Ireland
Reviewed 29 October 2016

Arrived here on Oct16 .. Warmly greeted at reception ..Bedroom large.ish & clean but a bit dated. We had a flat screen TV,( €10 refundable Deposit for remote) which had many Spanish ( naturally ) French, German & Italian stations but there were only 5 English channels including BBC World but it is strange that no English Channels are available...

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Helpful?
Thank Buckanear
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, First of all we want to say thank you for the time spent to write this comment, additionally, we take this opportunity to express our fond gratitude on your comments and highlights on the food and hotel facilities. Moreover, I am terribly sorry to hear your disappointment with some points of our hotel. It is our main goal...

Reviewed 29 October 2016 via mobile

I stayed here with my mum and 4 year old son and we lived off of chips and potato items most of the week, there's not a children's section which was disappointing too. We ended up having to buy stuff to eat and drink as there was so many restrictions with the all inclusive. Only coffee after morning meal and...

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Helpful?
1Thank NicolaMcGx
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, I am terribly sorry to hear your disappointment with our hotel and the food. It is our main goal to achieve the highest level of satisfaction among our guests. As you can see from other guests' reviews, the food is one of our key rankings and of course, the staff friendliness. Even so, we would like to apologise...

Reviewed 28 October 2016 via mobile

We stayed here 20th to 26th. I would not say this hotel is a 4* more of a 3*. On arrival receptionist wasn't very welcoming looked annoyed people had arrived tbh. They put some food out for us but it wasn't very nice. And the drinks machines was turned on but the glasses had ants all over them. Never had...

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Helpful?
1Thank Kate H
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, I am terribly sorry to hear your disappointment with our hotel and the food. It is our main goal to achieve the highest level of satisfaction among our guests. As you can see from other guests' reviews, the food is one of our key rankings and of course, the staff friendliness. Even so, we would like to apologise...

Donegal
Reviewed 27 October 2016

This hotel is definitely trying to be a four star but in my opinion just needs a few tweaks.Very helpful at reception and rooms are large though a little dated,but clean. Food was varied but sadly some was on the tepid side and the meat that was cooked on the hotplate in the restaurant could be of better cuts.Fish was...

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Helpful?
Thank Moonknight
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, First of all we want to say thank you for the time spent to write this comment, additionally, we take this opportunity to express our fond gratitude on your comments and highlights on the food . Moreover, I am terribly sorry to hear your disappointment with some points of our hotel. It is our main goal to achieve...

Holywood, United Kingdom
Reviewed 27 October 2016

Travelled here all inclusive in July 16. My room was excellent with a double bed, air con, terrace, tv and hairdryer. The food was plentiful offering a great selection for all nationalities, served in a really well laid out dining room and overseen by diligent very pleasant staff. Plenty to do during the day and the evening entertainment is very...

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Helpful?
Thank FrancesUprichard
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest We take this opportunity to express our fond gratitude on your comments and highlights on the genuine friendliness of our staff. I will be sure to share your feedback with them, and the entire team. They love hearing that guests appreciate their service. Please do follow us on Facebook/ Instagram for our special offers. We would love to...

Reviewed 26 October 2016 via mobile

Just back from staying in this hotel. Arrived 18th October 2016 until the 25th October. Hotel is beautiful if you get the nice rooms. Kids club runs twice a day which they later receive a diploma certificate at kids disco at 9pm. Fantastic entertainment during the day, first couple of nights the entertainment at night was more aimed at Spanish/French....

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Helpful?
Thank Lisa F
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, First of all we want to say thank you for the time spent to write this comment, additionally, we take this opportunity to express our fond gratitude on your comments and highlightsthe hotel facilities and the entertainment. Moreover, I am terribly sorry to hear your disappointment with some points of our hotel. It is our main goal to...

Newport, United Kingdom
Reviewed 26 October 2016 via mobile

First things first.. I can't fault the place, friendly, welcoming, child friendly, clean, modern, great selection of food, cold beer, and great views. Overall, I'm going to book again for next year. My kids are 8 and 5, they can run around happily, during the day. There are kids clubs and evening entertainment, me and wife can enjoy watching them...

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Helpful?
Thank Jim P
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest We take this opportunity to express our fond gratitude on your comments and highlights on the genuine friendliness of our staff. I will be sure to share your feedback with them, and the entire team. They love hearing that guests appreciate their service. Please do follow us on Facebook/ Instagram for our special offers. We would love to...

Southend-on-Sea, United Kingdom
Reviewed 26 October 2016

Me and my partner stayed here for 2 weeks and had such a lovely time. We were on the 11th floor so had an amazing view of Torremolinos. Very clean and all staff were lovely! Meal times are a buffet and a little repetitive but still nice, the manager (or who I assume to be the manager) was very welcoming...

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Helpful?
Thank Kayjrd
Roc H, Director de Relaciones con Clientes at Hotel Roc Costa Park, responded to this review

Dear Guest, We take this opportunity to express our fond gratitude on your comments and highlights on the genuine friendliness of our staff. I will be sure to share your feedback with them, and the entire team. They love hearing that guests appreciate their service. Please do follow us on Facebook/ Instagram for our special offers. We would love to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service

Additional Information about Hotel Roc Costa Park

Address: Calle El Pinar,2, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Price Range: $87 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Roc Costa Park 4*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hotel Roc Costa Park Torremolinos, Costa Del Sol, Spain
Hotel Style:
#17 Luxury Hotel in Torremolinos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Roc Costa Park staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“taxi is cheap to get to town 5 euros”
 of 5 bubbles garn5, 1 Jan 2017 | Read review
“My tip would be to choose a room in a different hotel.”
 of 5 bubbles dansl2016, 4 Nov 2016 | Read review
“High rooms facing Malaga have a great view”
 of 5 bubbles brianbK7711HI, 2 Nov 2016 | Read review
“many rooms are in an adjacent block, a bit of a treck to the main hotel”
 of 5 bubbles W5806OUjohnw, 31 Oct 2016 | Read review
“Room 916 had a good view from Mountains to the Sea”
 of 5 bubbles Buckanear, 28 Oct 2016 | Read review
5 of 5