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Hotel Puente Real

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Hotel Puente Real
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2,529 Reviews from our TripAdvisor Community

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Showing 1,604: English reviews
Burton on Trent
Reviewed 23 November 2016 via mobile

Was here in May this year, had such a good time that we returned September 4th for 10 days. We were not disappointed We were in room 703, which is a ground floor self catering apartment ( we were all inclusive) right next to where the kebabs are cooked. We shall ask for the same room next time. Was looking...

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Helpful?
1Thank AndrewDonna
community_hpr, Comunity Manager at Hotel Puente Real, responded to this review

Dear Andrew, Thanks for choosing us again and sharing your impressions of Hotel Punte Real with other travelers. On the other hand, we recommend if you have any problem in the hotel to inform it during your stay to the head of reception in order to try to give you a solution at the spot. We hope to return soon...

Greater London, United Kingdom
Reviewed 22 November 2016

Puente Real is really a 3 star hotel. The food was good, but long queues to get in the restaurant. Tables were dirty at breakfast times. A very busy hotel and not enough staff. Rooms are ok. Hotel is right in front of a nice beach. The hotel guests are mostly elderly.

Review collected in partnership with Alpharooms
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1Thank shahno2016
Newtownabbey
Reviewed 15 November 2016 via mobile

Another great stay at this fantastic Hotel.From Oscar,Annabel, Roberto, Rossco and all the bar staff,also Jennifer from customer relations. We were treated like valued guests as always.Great barbecue area with fresh food cooked to order. Entertainment staff great at hotel . Can't wait to return again in 2017.

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Helpful?
1Thank David M
community_hpr, Community David at Hotel Puente Real, responded to this review

Dear David, As we always tell you, thank you very much for trusting us all these years. You are part of the Puente Real Family. There is nothing better than knowing that our customers have enjoyed your holiday with us and plan to return. See you in 2017! All team wishes you the best.

Manchester, England, United Kingdom
Reviewed 14 November 2016

my wife and I have not long returned from our third stay at this hotel [1 week in October 2016],have to say I am mystified by some of the negative comments I have read on here ,the location is perfect beach literally on the doorstep , shops supermarkets etc within 10 minute walk ,torremolinos centre with a huge selection of...

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Helpful?
5Thank Peter B
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Peter, It is a pleasure to read that you have enjoyed your stay in our hotel again. We are very happy all went ok. Your experience is our best reward, thank you for taking the time sharing it. See you in Octuber 2017! Thank you for having chosen us for your holidays another time. Best regards.

Greater London, United Kingdom
Reviewed 5 November 2016

We stayed in the hotel in Oct this year on half-board basis. This hotel is great for kids especially if the weather is nice. We have 8 yrs old girls and they could easily move between the dining room and kids club at the pool or evening entertainment room. We were pleasantly surprised that there still was a kids club...

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Helpful?
1Thank beve12016
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear customer, In first place, thank you for having chosen us for your holidays. We are very happy all went ok. Your experience is our best reward, thank you for taking the time sharing it. We hope to return soon with us. For information about our offers and promotions, you can check our Facebook page. Best regards

Wolverhampton
Reviewed 2 November 2016

We booked this hotel because of the location by the beach, 4 star rating and all inclusive. We read the reviews before we went and I would agree with most of them positive and negitive. We enjoyed our holiday but mainly due to it being right by the beach and the weather. Staff were unfriendly except one man serving in...

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1Thank TheSmithswolvo
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 November 2016 via mobile

Arrived and thought wow. Not quite checking in time but we got our all inclusive bands so we could eat and drink straight away. Got our room key for a room out in the annex nice room but heck of a squeeze for a family of 4 not such an issue you thou really. Plenty of food to choose from...

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Helpful?
1Thank A TripAdvisor Member
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear customer, Sorry for the inconvenience. Inside our facilities you can not smoke, you can outdoors. We hope you give us a second chance and return to our hotel. Thanks for your feedback. Best regards.

Bishop Auckland, United Kingdom
Reviewed 1 November 2016 via mobile

Just got back from our week in Spain. Stayed at the hotel puente real. First impressions where good but as the week went on it went down hill. The hotel is so big the corridors are very wide and echoey so all the doors that shut and the guests coming in at night just echoed very load so your sleep...

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Helpful?
1Thank Sharon R
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Sharon, Thank you for your comments. We regret that our facilities and services have not been entirely satisfactory to you. We consider your feedback to improve and we appreciate the time spent in your review. Regards.

Reviewed 1 November 2016

Good value for money but way too far away from other attractions. Long walk into Torremolinos and another long walk to train station. Food average and drinks are not branded - however, you can pay for branded drinks. Why do these hotels assume people want to drink unbranded drinks in any event? Why don't they offer a separate package to...

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Helpful?
1Thank Ann R
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Ann, Thanks for your feedback. For the next season, you can already book the All Inclusive Gold with all the extra services including branded drinks. Hope to see you around here again. Best regards.

Leicester, England, United Kingdom
Reviewed 31 October 2016

Just back from a week at the Puente Real, first of all I must say the cleaners were excellent room and public areas spotless, cant say the same for the dinning room/canteen, dirty chipped crockery and cutlery, certainly under staffed compared to the amount of tables crammed in there was very limited space to get in and out from the...

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Helpful?
2Thank Sheila G

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Puente Real 4 **** is ideally located on the beach front in Torremolinos and is awarded with the Q for Quality Tourism. It offers you the posibility to take a rest and enjoy the fabulous climate of the "sunny coast" as well as the Andalousian customs. ... more   less 

Additional Information about Hotel Puente Real

Address: Paseo Maritimo 79 | Playa del Lido s/n, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Price Range: $80 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puente Real 4*
Number of rooms: 371
Also Known As:
Puente Real Hotel Torremolinos
Puente Real Torremolinos
Hotel Puente Real Torremolinos, Costa Del Sol, Spain
Hotel Style:
#13 Luxury Hotel in Torremolinos
#14 Family Hotel in Torremolinos
#14 On the Beach Hotel in Torremolinos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Puente Real staff and other travellers.
262 questions
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Questions? Get answers from Hotel Puente Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“terrible customer service”
 of 5 bubbles 849ravinderb, 25 Jan 2017 | Read review
“Select room with sea views”
 of 5 bubbles tomduffy68, 28 Nov 2016 | Read review
“Choose a superior or corner suite for sea views but ask which side is sunny.”
 of 5 bubbles TheSmithswolvo, 2 Nov 2016 | Read review
“Ask for self contained apartments as these offer cooking facilities and fridges”
 of 5 bubbles S5177GXannr, 1 Nov 2016 | Read review
“Main hotel”
 of 5 bubbles lindarich35, 30 Oct 2016 | Read review
5 of 5