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All reviewssnack bartoastieschicken skewersacross the roadthe pool bar staffsmaller poolmain poolself servicetheme nightsbooked a superior roomthe main hoteltennis courtsmeal timesgreat holidayhot dogsplenty of choicesea view
I stayed at this hotel last April. It was the second day and I was 5 months pregnant. I ate chicken from a snack bar. 40 mins later I started to get sick and kept getting sick for hours rang a doctor. I was taken...More
This isn’t the kind of hotel we would normally book. However, we were there for a function that was hosted here.
As it was an all inclusive type place we weren’t expecting much.
But, in hindsight, we were pleasantly surprised
Rooms were clean, staff were...More
Response from community_hpr, Community Manager at Hotel Puente RealResponded 20 December 2017
Thank you for your comments on TripAdvisor and for choosing us for your vacation. We consider your feedback to improve and we appreciate the time spent in your review.
Hope to see you around here again soon! Remember you can book directly on...More
Went for a 1 week stay 22nd October. First impression the hotel looked really nice. When we found our room it was ok but very tired expected more for a 4 star . Sunbed area was very nice and clean and plenty of sun beds...More
1 Thank Joanne S
Response from community_hpr, Community Manager at Hotel Puente RealResponded 14 November 2017
We are very sorry for all the inconveniences during your stay. We recommend if you have any problem in the hotel to inform it during your stay to the head of reception in order to try to give you a solution at the spot.
On arrival to our apartment I can honestly say it was grim. Far too small for 4 adults and in need of a major overhaul. The kitchen -cupboards were badly chipped, holes in the tiled walls & dirt around sockets. Bathroom - the door was...More
4 Thank ceegee16
Response from community_hpr, Community Manager at Hotel Puente RealResponded 18 November 2017
We regret the inconveniences you had during your stay at the hotel.
The apartments have a room with two beds, a living room with two sofa beds, bathrooms fully renovated a year ago, a small kitchen and a terrace. They are located in...More
Good hotel very clean good food
Swimming pool very cold mostly in the shade and one side always in the shade
No bottle water on all inclusive you have to pay for it
All water on tap is machines direct to main supply