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Gran Hotel Elba Estepona & Thalasso Spa

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Gran Hotel Elba Estepona & Thalasso Spa
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1,604 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Elba Estepona & Thalasso Spa
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Showing 672: English reviews
Casares, Spain
Reviewed 2 April 2015

We had our wedding here and the combined location, very attentive staff, fabulous, food and absolutely gorgeous Bridal suite made it the most perfect wedding one one like and truly received. We highly recommend you to consider this hotel for any event or holiday.

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Helpful?
5Thank 31SandraE
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 31SandraE, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required. Once...

London, United Kingdom
Reviewed 27 March 2015

Review collected in partnership with Amoma.com
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4Thank Alex B
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Knutsford, United Kingdom
Reviewed 18 March 2015

We stayed here for a week and were given an upgrade to a de luxe room with a balcony and sea view. It was very good: well furnished and spacious with an excellent en suite, including a walk in shower and bath. Also the hotel foyer is most impressive and comfortable. We arrived quite late in the evening and were...

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8Thank anglicano
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear anglicano , In the first place we would like to thank you for having chosen the Gran Hotel Elba Estepona as your holiday resort for your vacation on Estepona. Your lovely review reflects that you had a really good time and we can only say that we feel honored by your words of praise. One of the main reasons...

Stirling, United Kingdom
Reviewed 17 March 2015

arrived at the hotel to be given a glass of lovely cold prosecco while we checked in, and it got even better! beautiful hotel, gorgeous surrounding. the hotel was very quiet as it was early march, but that suited us perfectly. The room was very comfortable and spotlessly clean. the staff were extremely helpful and friendly. Estepona town is 10...

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4Thank CAL011
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear CAL011 , Thank you for selecting our Gran Hotel Elba Estepona as your vacaction resort and for sharing your opinion on this public forum. It is a great pleasure for us to find out that everything was just perfect for you and that you particulary enjoyed the welcome drink, the nice and clean room as well as the beach...

Gibraltar
Reviewed 9 March 2015

The hotel was amazing, would happily go again! The port near by is only good for food as there is not much else to do would suggest taking a drive/ walk (easier to drive) down. The hotel itself is amazing, clean and the spa is fantastic, it's worth the money.

Review collected in partnership with this hotel
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2Thank Hayley F
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Hayley F, Thank you for having chosen our resort for your holiday and for your valuable time spent on this online review. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact us prior to your...

North of England
Reviewed 27 February 2015

Now what did they say about the benefit of hindsight? I gave this hotel a glowing appraisal when I last stayed in July 2014. However, I couldn’t say the same on this occasion. I’m unsure why. Perhaps it’s because of low season and lack of staff or attention to detail? I didn’t see many other guests staying at this hotel,...

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6Thank kevinjames
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear kevinjames, Thank you for sharing your detailed feedback on Tripadvisor. I would like to deeply apologize for the insufficient housekeeping service you have been experiencing from our side. I can imagine how dissapointing this all must have been for you. Your review has been commented step by step with the Housekeeping Mgr. who also extends her apologies and took...

London, United Kingdom
Reviewed 13 February 2015

Stayed at the end of January 2015 for 4 nights, which was our second visit! How nice to be welcomed back by the excellent Elba staff. We were extremely well looked after from a superb room, to above excellent customer service in all departments. There was a Football Team occupying part of the Hotel, but we hardly knew they were...

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7Thank Traveller19191919
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Traveller19191919 , Thank you for recommending our hotel on Tripadvisor. We are delighted to learn that you had a fantastic time with us and we’ll be happy to welcome you back whenever in the future your holiday brings you to Estepona. Best regards, Juan Manuel Galán General Manager

Marbella, Costa Rica
Reviewed 8 February 2015 via mobile

Treated my wife to a spa at this hotel...thought if I can treat her, I can treat myself as well so we were both spoilt. Staff were brilliant. Recommended. From the jacuzzi , to the massage , to showers, various pools and casa and chocolates to finish. Brilliant

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4Thank Peter R
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Peter R , Thank you for recommending our Spa on Tripadvisor. We are delighted to learn that you had a fantastic time with us and we’ll be happy to welcome you back whenever in the future . Best regards, Juan Manuel Galán General Manager

Denver
Reviewed 8 February 2015

This was a nice and pleasant surprise after a lot of driving and a long day touring Southern Spain. On arrival we are presented with a welcome Cava (sparking wine) and were upgraded to a nice ocean view on a high floor as requested. Room was large with a nice balcony and we were able to enjoy the good weather...

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1Thank Douglas R
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Douglas R, Thank you for having chosen our resort for your holiday and for your valuable time spent on this online review. I’m pleased to learn that you have enjoyed the hotel facilities and service offer and we would be definitely happy to welcome you back in the future. Please do not hesitate to contact us prior to your...

La Linea de la Concepcion, Spain
Reviewed 3 February 2015 via mobile

This was a surprise for my birthday, loved every moment, however the dining experience was disappointing, the food, sadly, did not live up to the rest of the hotel, although the service was really wonderful, I would definitely recommend the spa!

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2Thank Gamblingirl007
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Gamblingirl007, Thank you for providing us with your opinion about the recent stay in our hotel. I would like to apologize for the not so positive experience in the Restaurant. This has been commented with the Chef responsible for this restaurant. I wish you had mentioned this during the dinner so that the F&B associates could have remedied and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: $177 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Gran Hotel Elba Estepona & Thalasso Spa Spain - Costa Del Sol
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 Spa Hotel in Estepona
#5 On the Beach Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
76 questions
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Carlisle, United Kingdom
8 months ago
Preston, United Kingdom
over a year ago

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Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sea view is perfect”
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“All Rooms are sea-facing, but Junior Suites on Floor 6 are exceptional.”
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