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4.5
#16 of 100 hotels in Leipzig
Location
Cleanliness
Service
Value
The Pentahotel Leipzig enjoys a central yet totally peaceful location, just a step away from countless attractions. Everything is within easy walking distance – including the Gewandhaus concert hall, the opera house, a wealth of museums and galleries, the main railway station, interesting shopping arcades and the legendary pub districts. Why not have a listen to the famous Thomaner Choir or immerse yourself in the city’s colourful night life? Our large pool, fitness and sauna area, is a place of relaxation and pleasure. Enjoy a swim before breakfast or a sauna session before bed. The area is open to you 24 hours a day – free of charge of course. Enjoy the Pentahotel Leipzig where the pentapeople always provide a sense of lively community amongst hotel guests, drop-in customers and hotel associates while giving our guests pentafun and surprise in lounge and guestrooms.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Alternative hotel style, bar is great at evening. Unfortunately some mishaps: terrible WiFi , even on high speed. Pillows on beds are terrible, it’s the concept of the hotel. Very Spartan! No coffee in the rooms. No safe. Breakfast is very crowded the whole morning, looks more like the university canteen. Televisions in the rooms are very old and used, the image is terrible. Expensive hotel for what it is.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A hotel with a convenient location and underground garages.
At the time of our stay, there was a big conference at the hotel, so the traffic was quite spontaneous. It was impossible to find a table for dinner and evening sitting and also for breakfast. But after a few minutes of waiting, it was done.
The hotel lobby has billiards, darts and slot machines. The children enjoyed it in the evening as a reward for walking around the city all day.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a great hotel in a quiet part of town but an easy stroll in. Friendly staff who know their jobs. Reception is in the bar as you walk in. WiFi is very hit and miss and needs improvement, I gave up on it completely. Breakfast is good. Pillows are a bit odd.
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arriving at this hotel was like a breath of fresh air. The hotel was modern and really well designed and the welcome by the team was professional but also extremely friendly and helpful. The modern design of the communal areas is great and the good design leads all the way through the corridors but unfortunately ends when you arrive at the rooms. Very basic furniture, cheap carpets and bathroom too small. Don’t get me started on the lacklustre bedding and pillows the size of postage stamps. Not exactly luxury but I’m sure it is fine for a business stay. Well it would be if the internet was fast enough or had a strong enough signal to even stay connected. The spa area is ok but could be kept tidier and the jacuzzi was too cold. The real negative though came when we checked out. When we checked in we were asked if we wanted to pay the room tax at that time or on checking out. We elected to pay there and then and paid in cash. (Our roomrate was prepaid on Expedia.) the tax was 6 euros. On checkout we were again asked to pay the room tax. I explained we had already paid and we were then quizzed about it as though we were lying. Big fail and a big shame as the service had been great up to that point.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at this hotel a few years ago and standards have dropped very badly. Greeted by friendly staff in reception, made our way to the rooms which have not been updated in years , terrible beds and pillows . Smell of dogs throughout the hotel especially in the lifts , my Wife drinks de caf coffee which could not be got for the duration of our stay , one of the staff informed us it has been unavailable for months . In the leisure area there was no towels , we rang reception but waited for 30 minutes and still no towels . The air conditioning is non existent! Being English I expected at least one or two channels on tv but not one . Our last night there we had been sight seeing all day and fancied some room service with a glass of wine , we were informed there was no room service available, hard to believe in a hotel !!! There was not even a la carte in the bar/restaurant, all was available was a buffet which looked like something served in a youth hostel . I can safely say we will not be returning here , it’s absolutely shambolic !
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:If you are looking for a youth hostel type experience it’s fine, if you’re looking for a hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Pentahotel Leipzig
Responded 4 Oct 2023
Dear Guest, Thank you for sharing a review. We appreciate your kind words about our friendly staff and convenient location in the heart of Leipzig. Our team always strives to provide excellent service to our guests. We are sorry to hear about the issues you encountered during your stay. We understand your concerns regarding the carpets, and we are currently in the process of renewing them. As for the air conditioning, it is individually controlled in each room and only works with the key card. We apologize for any inconvenience this may have caused. Regarding the decaf coffee, we will look into this matter and ensure it is available for our guests. We also apologize for the lack of towels in the leisure area and the inconvenience with the room service. We offer 24-hour room service, and we will address this issue with our team to prevent it from happening in the future. For English TV channels, we do provide cable and satellite channels, and we will make sure to review our channel offerings to better cater to our international guests. We hope we can welcome you back in the future. Kind regards, pentateam Leipzig
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pro: The only really positive thing was the breakfast buffet. There was a very large selection and everything tasted good.
The following was negative: * Above the breakfast buffet there was, among other things, the following quote from Christian Dior: "Each bite stays in the mouth for a maximum of two minutes, in the stomach for two hours, but on the hips for three months." I have no idea what the hotel was thinking. I feel sorry for anyone with an eating disorder who has to read something like that at breakfast. * There were no closets in the room. Only a small shelf in the hallway where you could put a few clothes. There was no storage space for cosmetics in the bathroom. * We had to pay €10 for our 2 bathrobes for one night. And that in a hotel with a wellness area. We've never experienced anything like this before. There were no bathing shoes or slippers in the room either. However, you could buy flip flops with hotel embossing for €12. Absolute impudence. * The entire “wellness area” including the pool water was very cold. Since there were no cushions on the loungers, you couldn't relax there. *The hot tub was broken and turned off * There is no public stairwell, you can only get through the hotel using the elevator. An absolute nightmare for claustrophobics like me.
Conclusion: Luckily we only booked for 1 night.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we checked in, we didn't get the room we had booked. We were charged immediately, even though the reservation had been confirmed with a credit card. The room was poorly furnished, showing its age and smelled terrible. The heating was broken. When we asked, loud fan heaters were put in our room. The window was also broken, and when we opened it, the whole window hit me.
There were no menus in the restaurant. You can only read them online with your own cell phone. Stupid if you don't have one with you. After a long search, the children's menu on offer was not available. Overpriced drinks in the restaurant. My EC card was not read by the device, even though it usually works perfectly. But we weren't allowed to write anything on the room either, because credit card details were deleted when we paid at check-in. Great logic. The price-performance ratio is definitely not right. There is a lot of room for improvement in the service. But first they should work on the rooms. I'll definitely be staying somewhere else on my next stay in Leipzig.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What used to be a lovely hotel has unfortunately slipped in its standards. Bar shuts early, kitchen no longer serves lunch. Wifi is incredibly Slow and too many new staff that don’t know what they are doing.
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I thought I had chosen the nicest hotel in Leipzig, but unfortunately I was wrong!!!
I paid over 600 euros including breakfast and I can say from experience what it was for...
The floor of the room had a lot of stains, the TV was getting old and in general I expected more for the price/performance ratio, this was definitely the last time I would stay at Penta!!!
I travel every week for work and I can say from experience that this room is not worth over 600 euros for 2 nights with breakfast!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Nicht zum Advent übertrieben teuer das Zimmer ist das Geld nicht wert !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for one night as a mini “Staycation” and were overall happy with everything. The only downside was a slight mix up with the sauna booking in the evening, which wasn’t made as promised, but we got a slot to use the pool and jacuzzi instead, and used the sauna the following day. There was also a mix up with the bed booking, but that was easily rectified. The rooms are simple but comfortable, and clean and well looked after. The food is to die for. The portions are enormous and well worth the price. The staff are all friendly, competent and willing to help.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Isabell Hanisch, Gästeservice/Empfang at Pentahotel Leipzig
Responded 2 Sept 2020
Dear beardedheart91, We would like to thank you for your kind words! It was our pleasure to host you and we are happy that, allthough there were some small mix-ups, you could enjoy your stay. We are lookign forward to your next visit :) Best Regards, Isabell Hanisch Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear GijsV130,
I am so sorry that we did not replyed to your message.
Are you stil looking for a room from the night to the 16th of August?
I can arrange something for you.
best regards,
Kay
Operations Manager
Dear Jesper C,
thank you for your inquiry.
We offer a car park directly underneath the hotel for 20€ per 24 hours. Alternatively there is an outside parking space opposite of the hotel for 8€ per 24 hours.
We look forward to having you with us.
Safe travels,
Your team from Pentahotel Leizig
There are more places to choose from in the Leipzig area.
PRICE RANGE
AU$169 - AU$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pentahotel hotel leipzig, renaissance leipzig, leipzig pentahotel hotel
FORMERLY KNOWN AS
Pentahotel Leipzig
LOCATION
GermanySaxonyLeipzig
NUMBER OF ROOMS
356
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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