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Hyatt Regency Mainz

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#1 of 41 Hotels in Mainz
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Hyatt Regency Mainz
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997 Reviews from our TripAdvisor Community

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Showing 473: English reviews
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Reviewed 1 week ago via mobile

Nice hotel with good beds, only too warm at the room. Besides that, good breakfast, friendly service at the bar and restaurant, silent sauna and correct staff. We will come back again in June when the fair is in Frankfurt.

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Helpful?
Thank Sjoerd K
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Sjoerd K, Thank you for having taken the time to write an evaluation on TripAdvisor. It is always a big motivation for the entire team to read comments like yours. I was delighted to learn that you enjoyed our hotel facilities as well as our guest service. We are looking forward to welcoming you again in June at Hyatt...

New York, NY
Reviewed 1 week ago

We were upgraded to a Rhine view room which l highly recommend. Seeing the sunrise over the freezing river was beautiful. We arrived by train to the Roman Theater station rather than the main Mainz station which made getting here easier. The hotel is a fair distance from the old town center but a brisk walk along the river was...

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Helpful?
Thank rickydee19
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear rickydee19, Thank you for your five-star evaluation on TripAdvisor and your detailed description. I was pleased to learn that you enjoyed the location and that you spent a good time at Malakoff Bar and Bellpepper restaurant. We hope to welcome you again for your next stay. With kind regards, Frank Heckelmann General Manager

Frankfurt, Germany
Reviewed 1 week ago via mobile

Have stayed almost in all places in Mainz and find Hyatt the best place. Great rooms, comfortable and quite, nice location right in front the river Rhein. Restaurant is also very good and wine selection is great. Hyatt is also a great location for business conferences as their facilities are best in town

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Helpful?
Thank josemarticos
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear josemarticos, Thank you for your kind words on TripAdvisor. I was delighted to learn that you had a very good time at Hyatt Regency Mainz. It was great to read that we fully met your expectations during your stay and that you especially enjoyed our restaurant Bellpepper. We hope to welcome you again for your next stay in Mainz....

Reviewed 2 weeks ago via mobile

We stayed here in January for one weekend. As a Hyatt hotel I was expecting big things. I was really disappointed with this hotel as the rooms seemed to have a severe lack of privacy. Maybe if you have really shelled out and you are staying on the top floor overlooking the river.. in that case I'm sure you'll be...

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Helpful?
Thank Helen W
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Helen W, Thank you for your review on TripAdvisor. We are very sorry to discover that your stay with us did not meet your expectations and that you had issues with privacy in your room. Please rest assured that we will have a follow-up meeting with our teams to address the points you raised. At the same time, I...

Chester, United Kingdom
Reviewed 2 weeks ago

What a delight to stay at this hotel. We had a delicious "surprise menu" in the restaurant during the evening, a wonderful selection at breakfast and a delicious lunch too. Quality of food just superb. Excellent service. Fabulous accessible bedroom, gorgeous bed linen and really comfortable bed with wonderful views of the Rhine. Just one suggestion which would help disabled...

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Helpful?
Thank Andrea D
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Andrea D, Thank you so much for your kind feedback. It was a great pleasure to read that we could fully fulfill your expectations during your recent stay at Hyatt Regency Mainz. Your warm words about your guest room, the restaurant and especially our guest service are a big motivation for the entire team. I hope to welcome you...

Muscat, Oman
Reviewed 2 weeks ago via mobile

The hotel is in a nice small town on the Rhine river. Our room was facing the river which I would highly recommend to take and on the top floor. The room well laid out and but the cupboard is a bit small to be shared by two people. We had dinner at the Bellpepper restaurant and the stack is...

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Helpful?
Thank Ammar A
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Ammar A, Thank you for having taken the time to write an evaluation on TripAdvisor. I was pleased to read that you enjoyed your stay with us, and especially liked the location of the hotel as well as your room with a view of the Rhine River. It was also great to hear that we fully met your expectations...

Acton, Massachusetts
Reviewed 3 weeks ago via mobile

This hotel is on the Rhine and easy to get to with public transportation. Club room is well worth a visit for the view, doing work and the snacks. Easy to walk to shops and restaurants. Staff was very friendly.

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Helpful?
Thank davidhale22
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear davidhale22, Let me thank you for your recent stay at Hyatt Regency Mainz and your kind words. It is great to read that you enjoyed your room, the Regency Club lounge as well as the location of the hotel. For our team it is a great motivation to learn that the service received could live up to your expectations...

Canada
Reviewed 3 weeks ago via mobile

We booked Hyatt from the official website, it was a weekend trip and a prepaid rate As a start it's stated on the hotel's website that it's 3 mins walking from the S8 station of Mainz Roman theatre, that's not true we arrived the station asked few people no body knows about the Hyatt, finally I asked in the pharmacy...

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Helpful?
Thank asialoverR
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear asialoverR, Thank you for having taken the time to write an evaluation on TripAdvisor. It was good to hear that all in all, you enjoyed staying with us. At the same time I have taken note of your criticism and I am very sorry about the inconveniences you experienced. Please rest assured that we have already discussed your feedback...

Reviewed 19 January 2017

In 5 minutes back on the Autobahn, and in halve an hour in Frankfurt city centre. Located in a quiet 'gasse'. A spacious hotel, with wonderful, light, breakfast/dining area with river view. Parking under the hotel. Nice rooms and the perfect HYATT-beds guarantee a well-rested wake up.

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Helpful?
Thank Thon H
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Thon H, Thank you for your warm words on TripAdvisor. It is always a big motivation for the entire team when our guests enjoy staying with us. Great that you were impressed by the location and the design of the hotel as well as by the guest rooms. I hope to welcome you again soon. With kind regards, Frank...

Reviewed 14 January 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank KarstenTerse
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz is only 500 m from the Rheingoldhalle Congress Centre and has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Club Olympus Spa & Fitness is a Mainz wellness and fitness club catering to both body and mind, featuring the latest in fitness and training equipment. Recreation facilities include an indoor swimming pool, whirlpool, sauna and steam bath. A variety of exclusive massage and cosmetic treatments are available, providing our Mainz hotel guests with the ultimate in relaxation. Sample delicious cuisine at one of our several renowned Mainz restaurants, including Bellpepper Restaurant with international delicacies and M-Lounge, which specialises in sandwiches, burgers, light snacks and homemade cakes. Enjoy barbecued delicacies and a stunning view of the Rhine River on the lovely Rheintochter Terrasse. Our Kanzel beer garden, offering grilled snacks and refreshing beverages, invites you to delight in the summer months under shady trees on the banks of the river Rhine. The Malakoff Bar, with its Hofgarten courtyard, provides the perfect Mainz bar setting in which to spend the evening. Enjoy a stylish yet elegant atmosphere with an abundance of cocktail specialties. ... more   less 

Additional Information about Hyatt Regency Mainz

Address: Templerstrasse 6, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $168 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mainz 5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotel.de, Hyatt Hotels Corporation, Agoda and Hotels.com so you can book your Hyatt Regency Mainz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Mainz
Mainz Hyatt Regency
Hotel Style:
#1 Business Hotel in Mainz
#1 Romantic Hotel in Mainz
#1 Luxury Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mainz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rhine view is wonderful”
 of 5 bubbles rickydee19, 19 Feb 2017 | Read review
“The accessible bedroom has an adjoining carers room. Both rooms great views of the Rhine.”
 of 5 bubbles andreadR6951QN, 11 Feb 2017 | Read review
“From the river view rooms you enjoy all the ships pass by”
 of 5 bubbles , 18 Jan 2017 | Read review
“river view rooms have nice views and have a lot of day light in the room”
 of 5 bubbles Elisav942, 18 Dec 2016 | Read review
“Book a room or suite with the river view.”
 of 5 bubbles HBBG6688, 16 Dec 2016 | Read review
5 of 5