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Hilton Mainz City

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#5 of 41 Hotels in Mainz
Certificate of Excellence
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Hilton Mainz City
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487 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Poughkeepsie, New York
Reviewed 2 weeks ago

Nice hotel with good location The food in the hotel is surprisingly good. Many German hotel has good breakfast, but the lunch and dinner are also have some very good items. The only minor complain I have is the room is getting a bit old, for example, the faucet in the bath room doesn't work too well

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jun Z
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Jun Z, First of all I would like to thank you for choosing the Hilton Mainz City and for sharing your feedback on TripAdvisor. I am delighted about your positive comments. Furthermore, I am also grateful for your honest words about the faucet. This will help us to further improve our service. Dear Jun Z, the team of the...

Orillia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We stayed in the Mainz Hilton City Center for two nights in mid March 2017. This is a very nice hotel, which we would definitely stay at again. Our 3 teenage children stayed in a triple room, while we had a king suite. The hotel is a little hard to find on GPS, due to one way streets, but it...

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Helpful?
Thank James T
About Hotel's Favourite Review
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear James T, Thank you for your wonderful review on tripadvisor! I am delighted about your comments for our breakfast, location and rooms. The team of the Hilton Mainz City and me are looking forward to welcoming you back soon. Yours sincerely, Cornelia Datz I P.A to Cluster General Manager

Hamilton, Canada
Reviewed 3 weeks ago

Very pleasant staff and food is always good and the rooms are clean and comfortable. The location of the hotel is in a good location to walk around town for site seeing or to check out the local restaurants and shopping stores.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Revcan
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Revcan, First of all I would like to thank you for choosing the Hilton Mainz City and for sharing your feedback on tripadvisor. I am pleased about your overall positive comments and it is my pleasure to share them with our team. Dear Revcan, the team of the Hilton Mainz and me are looking forward to welcoming you back...

Weinheim, Germany
Reviewed 3 weeks ago

This Hilton is located with downtown Mainz. It is a little run down but seems to be undergoing renovation work at the time of writing (February 2017). Room was ok, though nothing special. Breakfast buffet is very good. Service is helpful & friendly. In terms of location I would rather recommend the Hilton close by the river.

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Helpful?
Thank saltacity
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear saltacity, First of all I would like to thank you for choosing the Hilton Mainz City. I am delighted about your positive comments for our Hilton breakfast and staff. We would be happy to welcome you back at the Hilton Mainz City or Hilton Mainz. Yours sincerely, Cornelia Datz I P.A. to Cluster General Manager

Windhoek, Namibia
Reviewed 15 March 2017 via mobile

Not the best hotel here but it's okay. Not very modern and has very little going on. Perfect for a short visit into mainz, and is a short walking distance to shops and restaurants, no need to take a cab when going into town. The hotel has a restaurant which serves a excellent breakfast buffet. The rooms are okay, and...

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Helpful?
Thank Penny0852
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Penny0852, First of all I would like to thank you for choosing the Hilton Mainz City and for sharing your feedback with us and other travelers. I am sorry that we could not completely meet your expactations. However, I am glad that you liked our location in Mainz as well as our Hilton breakfast. Dear Penny0852, the team of...

Stuttgart, Germany
Reviewed 6 March 2017

Hotel is way overpriced for the quality of the rooms, the property is poorly maintained and I believe that it is definitely not worth it staying at this hotel. The only positive I would say was the breakfast food selection and staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Douglas S
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Douglas S, Thank you for choosing the Hilton Mainz City and for having taken the time to share your experiences with us on tripadvisor. I am sorry that we could not meet your expectations. We will take your comments about the price into considertation for the future. However, I am delighted that you enjoyed our Hilton breakfast and our...

Bethel, Connecticut
Reviewed 14 February 2017

Conveinent to train station and city center in Mainz, lots of restaurants to eat at. Upgrade received at check in, room very clean, laundry was returned back promptly, and room was thoroughly cleaned.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Chirag Dilipkum... P
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Chirag Dilipkum…P Thank you for your positive feedback and sharing it with us and others on tripadvisor. I am delighted about your comments and it is my pleasure to share them with our team. Dear Chirag Dilipkum…P, the team of the Hilton Mainz City and me are looking forward to welcoming you back soon. Yours sincerely, Cornelia Datz I...

Ljubljana, Slovenia
Reviewed 13 February 2017

Clean rooms, food was ok (Diner and breakfast was good.) and friendly stuff. It amazes me just how can someone in the middle of the night came in the room ??? Probably someone from the staff? I don't understand how this can happen...

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Thank Gino C
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Gino C, Thank your for choosing the Hilton Mainz City and for sharing your feedback with us on tripadvisor. I would like to take this opportunity and sincerely apologize to you regarding the disturbance at night. We already investigated and found out that there was a technical problem in our system. I can assure you that this problem was...

Paris, France
Reviewed 4 February 2017

I stayed in that hotel several times for business. All the stays were good, the employees are nice and helping. Breakfast offers a variety of choices. Access to an external fitness room 5 minutes away from the hotel. Wifi is free for Hilton Honors members.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 663benoitl
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear 663benoitl, thank you for sharing your positive review on tripadvisor. I am delighted about your wonderful feedback and it is my pleasure to share it with our team. As this is a great motivation for all of us, we always appreciate our guest’s comments. Dear 663benoitl, the team of the Hilton Mainz City and me are looking forward to...

Fairbanks, Alaska
Reviewed 28 January 2017

The wifi didn't work hardly at all, the food was extremely overpriced for average quality food, and the staff could have been better. They weren't rude, but they were obviously only there because they had to be.

Review collected in partnership with Hilton Hotels & Resorts
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Thank O5464XZrachela
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear O5464XZrachela, Thank you for choosing the Hilton Mainz City and for having taken the time to post your review on tripadvisor. I am sorry to hear that you could not enjoy your stay at the Hilton Mainz City. This is not up to our standard and I am grateful for your feedback so that we are able to improve...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about Hilton Mainz City

Address: Muensterstr. 11, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $129 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#4 Luxury Hotel in Mainz
#5 Business Hotel in Mainz
#6 Romantic Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mainz City staff and other travellers.
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Questions? Get answers from Hilton Mainz City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure that view shown is also te one you get!”
gerdap2017, 16 Jan 2017 | Read review
“Rooms on the 1st floor have faster Wi-Fi connections and are equipped with an expresso machine.”
AlbertTeixeiraNdunda, 12 Aug 2016 | Read review
“Join HHonors for free perks.”
lak123, 1 Jun 2016 | Read review
“The hotel stretches from the predictably preferable main building over a bridge to a building on other side of passing road.”
bedrichn, 29 Apr 2016 | Read review
“We stayed on the first hotel floor with OK free wifi, but anyone in higher up rooms could not say the same”
marjat414, 20 Apr 2016 | Read review
5 of 5