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Hilton Mainz

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Hilton Mainz
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989 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Myrtle Beach, South Carolina
Reviewed 3 days ago NEW

Love this love location and hotel very nice friendly staff nice restaurant and bar work out room beds comfortable. Check in is easy. Easy to get around and stores pharmacies and restaurant conventaly near

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Diana E
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear Diana E, Thank you for your wonderful review on tripadvisor! I am delighted about your compliments and it is my pleasure to share them with our team. Dear Diana E, we are looking forward to welcoming you back again during your next stop over. Yours sincerely, Cornelia Datz I P.A. to Cluster General Manager

Chicago, IL
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

For the amount paid, I thought this hotel was a very good choice. The rooms are large and well appointed with a modern updated feel. The breakfast was good enough. The location was great, nested between the river and a very short walk into the old town. As its a relatively large hotel, there was a lot of "traffic" in...

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Helpful?
1Thank Tim S
About Hotel's Favourite Review
HiltonMainzundCity, Geschäftsführer at Hilton Mainz, responded to this review

Dear Tim S, I would like to thank you for sharing your great experiences on Tripadvisor. It is a pleasure to read that you enjoyed your stay at the Hilton Mainz and I appreciate your friendly comments. Furthermore, I spoke to our IT department about the WIFI connection. We hope to welcome you back as one of our guests soon....

Stockholm, Sweden
Reviewed 4 days ago NEWvia mobile

Good hotel for short business trips in the industrial town of Mainz. Fantastic location next to the river. Good restaurant. However a long walk from the central station and market - so plan to use taxis for transport to and fro the hotel. Friendly staff that will help you with all your questions.

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Helpful?
Thank travelhimanshu
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear travelhimanshu, Thank you for your wonderful review on tripadvisor! I am delighted that you enjoyed your stay at the Hilton Mainz. I will share your feedback with our team as this is a wonderful motivation for all of us. Dear travelhimanshu, it would be our pleasure to welcome you back soon. Yours sincerely, Cornelia Datz I P.A. to Cluster...

Mendon, IL
Reviewed 4 days ago NEW

My daughter and I stayed two nights at the Hilton while visiting Mainz. The hotel was a modern clean facility. We stayed in the annex across the street. The beds were comfortable. The rooms were quiet. There was a large party that was difficult to get through when going to our room after check in on a Saturday night. This...

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Helpful?
Thank 1brent
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear 1brent, Thank you for choosing the Hilton Mainz and for having taken the time to review us on tripadvisor. I am sorry that we could not meet your expectations regarding the wifi. However, we offer free wifi in the public areas of the hotel. Furthermore, I am delighted about our overall positive feedback and that you enjoyed your stay...

Agrate Brianza, Italy
Reviewed 6 days ago NEWvia mobile

It is a very good hotel to organise a conference. Organization, meeting room setup and meal/break provided were excellent. Very close to the old city center, you can just walk in 10 minutes to the best Mainz restaurants. Rooms and bathroom as Hilton high standard. Minor issue with internet connection during the conference, the support team promptly offered alternative solution...

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Helpful?
Thank donvinny81
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear donvinny81, First of all I would like to thank you for having taken the time to share your feedback with us and other travelers. I am delighted about your positive comments about our location, the meeting organization and the breaks. I am happy that we could meet your expectations and will share your review with our team. Dear donvinny81,...

Rio De Janeiro, Brasil
Reviewed 1 week ago via mobile

I had a 4 night stay for a business meetings but unfortunately those nights were not close to high Hilton standards. I did not had my water replenished to the refrigerator, neither other items consumed and specifically asked for. Menu for the meetings were repetitive and not so tasty. Breakfast very good.

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Helpful?
Thank Daniel R
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear Daniel R, thank you for sharing your feedback with us and other travelers on tripadvisor. I am sorry that we could not meet your expectations. I already addressed your comments with our team. However, I am glad that you enjoyed our Hilton breakfast. Dear Daniel R, it would be our pleasure to welcome you back again. Yours sincerely, Cornelia...

Reviewed 1 week ago

There are two Hilton hotels in Mainz. This is the one near the Rhein River. Nothing fancy, but since it is near the river, it is quite nice for runners who would like to run. If you get a river view room, the view is nice. It is convenient to work to town centre for shopping or food. There are...

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Helpful?
Thank GreenLV
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear GreenLV, thank you for choosing the Hilton Mainz and for having taken the time to post your review on tripadvisor. I am grateful for your overall positive feedback and will share it with your team. Dear GreenLV, the team of the Hilton Mainz and me are looking forward to welcoming you back. Yours sincerely, Cornelia Datz I P.A. to...

Chester, United Kingdom
Reviewed 2 weeks ago

I agree with the previous traveller's review - I booked at Hilton Mainz expecting a good standard business international hotel - but was very disappointed. Bad wifi, overheated rooms - was 2 deg C outside but had to sleep with window open, but the main problem is food and a bad approach to customer service. When travelling long distances/time zones...

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Helpful?
Thank S H
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear S H, Thank you for having taken the time to post your review on tripadvisor. I am deeply sorry to hear about the inconveniences regarding the room service menu and the food in general! I already discussed your remarks with our chef and our service supervisors. We will take your comments serious as the satisfaction of our guest is...

Waterford, Michigan
Reviewed 2 weeks ago

Great location on the river and very close to the beautiful Cathedral, walking district, and shopping/restaurants. Breakfast is outstanding and the staff are all very friendly and helpful. Highly recommended.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ronarnesen
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear ronarnesen, thank you for your wonderful review! I am delighted to read that you enjoyed your location, the breakfast and especially our staff. It is my pleasure to share your compliments with our team. Dear ronarnesen, the team of the Hilton Mainz and me are looking forward to welcoming you back soon. Yours sincerely, Cornelia Datz I P.A. to...

London, United Kingdom
Reviewed 2 weeks ago

I have stayed here regularly over the past 6 months and am happy not to have to stay here again. 1. The quality of the internet is horrible. Regularly it is almost impossible to connect to it or to stay connected. Regular complaints to the hotel staff and through the Hilton on-line feedback forum lead to no changes. I also...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tour_contact
HiltonMainzundCity, General Manager at Hilton Mainz, responded to this review

Dear guest tour_contact, First of all I would like to thank you for being a repeating guest for the last couple of months and for sharing your feedback with us. I would also like to take this opportunity and apologize for the internet connection and the room service menu. We are currently searching for a new provider in order to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Weinstube
Weinstube
Cuisines: German, European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Mainz

Address: Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $127 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mainz 4*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Agoda, Despegar.com, Priceline and Booking.com so you can book your Hilton Mainz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mainz Hotel Mainz
Mainz Hilton
Hotel Style:
#2 Luxury Hotel in Mainz
#4 Business Hotel in Mainz
#4 Romantic Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mainz staff and other travellers.
13 questions
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Questions? Get answers from Hilton Mainz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rhine view”
 of 5 bubbles 914MikeH914, 13 Feb 2017 | Read review
“Get a room that doesn't face the road.”
 of 5 bubbles csteets, 24 Jan 2017 | Read review
“Request a river view and in the main building.”
 of 5 bubbles 904adriennem, 5 Dec 2016 | Read review
“Just get good directions to your room before leaving Reception!”
 of 5 bubbles PerTheCat, 20 Nov 2016 | Read review
“Get a room facing the river.”
 of 5 bubbles 72850007, 10 Nov 2016 | Read review
5 of 5