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This hotel has a very beautiful view from one side of the hotel on the river to drink a cup of coffee and a very bad view on the train track and is very noisy and not recommanded for a stay over. Dinner was not...More
Thank J H
Response from Hans-Joachim M, Geschäftsführer at Diehls HotelResponded 5 weeks ago
thanks for your feedback. Despite the criticism we are happy to hear that you were satisfied with the view of the room/hotel and the breakfast. But we sorry to read, that we have not been able to meet your expectations in every detail....More
The hotel is very nice and it accommodated my wife and I and our two grand daughters very nicely. We had a beautiful view of the Rhine from our window. The walkway along the river from the hotel going north is very nice and has...More
Response from Hans-Joachim M, Geschäftsführer at Diehls HotelResponded 12 February 2018
Dear JO Glen,
It is great to hear that you had a first class stay with us. Thank you for taking the time to review the Diehls Hotel and for giving us a detailed insight of your stay.
I am glad the team of our...More
The room was small and of ill design as the desk top overlapped the bed and knocking your head is imminent. The shower stall butted up against the bathroom counter rendering half the counter useless. The wifi shut off in the middle of the night...More
Thank Micki D
Response from Hans-Joachim M, Geschäftsführer at Diehls HotelResponded 7 November 2017
thank you for taking the time of sharing your impression about your stay at Diehls Hotel. But we sorry to read, that we have not been able to meet your expectations. We will certainly look into the points raised by you.
The hotel has a great location right on the Rhine bank. The ferry taking you to the other side of the Rhine river and the famous Deutsches Eck is just two minutes away from the hotel. The restaurant offers great view of the Rhine at...More
Response from Hans-Joachim M, Geschäftsführer at Diehls HotelResponded 20 October 2017
It has been an amazing pleasure to read your comment. Thank you so much for taking the time. I have certainly shared your review with my team, which is also very proud to have made your stay a perfect one. We are very...More
Very friendly hotel with excellent staff, however this does not compensate for the appalling level of noise and even vibration caused by the Rhine Mainline Rail freight track approximately 2 meters behind the hotel. Very long trains are rattling past at speed every few minutes...More
Response from Hans-Joachim M, Geschäftsführer at Diehls HotelResponded 25 September 2017
thank you for taking the time of sharing your impression about your stay at Diehls Hotel.
We are glad to read that you enjoyed your drink and liked the food at the restaurant. We are also glad to hear that our staff took...More
Response from Hans-Joachim M | Property representative |
Dear Guest, we have no personal washing machine or dryers for guests, but on demand we have a personal laundry services at your disposal. The price varies from the item of clothing. Best regards Family Diehl-Mehlhorn
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"Give it a miss as it is now where near city centre and sites"