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Mercure Hotel Koblenz

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750 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Hong Kong, China
Reviewed 23 October 2016 via mobile

The location next to the Rhein seems nice. That's why I picked this though it's a bit far away from the old town. I stayed there from Friday evening to Tuesday morning, as a base for visit to the small towns on the Rhein. It was quite cold during the time I stayed. After I found that the heat and...

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Helpful?
Thank aacc3829
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience did not meet your expectations exactly; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate...

Bristol, United Kingdom
Reviewed 21 October 2016

Let us get the positives out of the way first. Location superb particularly if you have a top floor room, with views of the Rhine, Rooms - clean, spacious, relaxing. Beds - very comfortable. All these things should be the case with a hotel punting at the standard that it does. The downsides are annoying. Nobody showed any interest in...

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1Thank Peter S
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear Peter S, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience with our restaurant and restaurant service did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is...

London, United Kingdom
Reviewed 21 October 2016 via mobile

Spacious and nicely decorated rooms, ideal for business trips, not for holidays. Unfortunately the sound of the near by motorway penetrates through the double glazing making very difficult to sleep. Shame, such a pretty and organised hotel.

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1Thank labucci74
Cologne, Germany
Reviewed 17 October 2016

The hotel is mediocre and has poor service. On arrival I was not greeted - no welcome. Whilst a trainee dealt with me, a senior staff member sat inside his office. Once inside the room I was shocked that the carpets were vacuumed but stained and smelt musty. There was only 1 pillow on the really uncomfortable single bed. The...

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1Thank neenauniversity
Reviewed 17 October 2016

We stayed here overnight on our way home from a long trip and were very happy with the stay. One highlight is the view from the 8th floor where we could see the fortress from across the Rhine. Another is the great breakfast. Very much a selling point, and would definitely recommend to anyone who puts good, hot breakfast as...

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Thank Mark M
Hong Kong
Reviewed 16 October 2016

It is a hotel located right next to the Rhine River. Room is clean and tidy, while all staff members are nice and willing to help guests. However the location is not really convenient as it is far from central station and most of the attractions.

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Thank edmondtolre
53402
Reviewed 11 October 2016

A very nice hotel and the best Mercure I've stayed at over the years with nice Rhine views from our hotel window. Though it is mainly business hotel, not central to tourist locations. A several block walk to other restaurants, cafes, bars, etc. One should very likely take a taxi, especially with luggage to the train station. Other than that...

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Helpful?
Thank charlesdeutschland
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback,...

Chatham, United Kingdom
Reviewed 8 October 2016

Although we only stayed for one night we were impressed with this hotel. A warm and friendly welcome on arrival and helpful staff during our stay. Our room was modern, airy, clean and comfortable with good views. The food was good and the staff professional in their service. Bar was not expensive and drinks were brought to you after ordering....

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Helpful?
Thank John H
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear John H, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we...

Wickford, United Kingdom
Reviewed 1 October 2016

We visited for two nights whilst returning to the UK from Austria. The hotel is well situated and has very good parking facilities although you have to pay a daily charge. We paid extra for an executive room which was on the 10th floor and had wonderful views of the River Rhein and the surrounding countryside. We have stayed at...

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Thank Robert A
Rotherham, United Kingdom
Reviewed 28 September 2016 via mobile

This IS a good hotel. The staff are very professional, but friendly too. The facilities are great. The room is well equipped and very clean. The bathroom is great, good shower and good equipment and toiletries. Lovely view from our room. Great attitude of staff, eager to get it right and make sure you enjoy your stay. We had a...

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Helpful?
Thank IanCwinginit
Strohe, General Manager at Mercure Hotel Koblenz, responded to this review

Dear IanCwunginit, We very much appreciate your comments regarding your stay at our Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Kind Regards Robert Strohe

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The 4 star Mercure Hotel Koblenz is located right on the Rhine river in the city centre of Koblenz, only 750 m from the old town centre. It offers one suite and 167 airconditioned rooms, most of them with WLAN, one restaurant, the Konigsbacher Lounge bar and a recreation area. Facilities in the public area include free Internet access. The shopping area, the so called Deutsches Eck (German Corner) where the Rhine and Mosel rivers meet and Ehrenbreitstein fortress are 1 km away. ... more   less 

Additional Information about Mercure Hotel Koblenz

Address: Julius-Wegeler-Str. 6, 56068 Koblenz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Koblenz
Price Range: $136 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koblenz 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Accor Hotel Koblenz
Hotel Style:
#2 Luxury Hotel in Koblenz
#4 Romantic Hotel in Koblenz
#7 Business Hotel in Koblenz
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koblenz staff and other travellers.
8 questions
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Questions? Get answers from Mercure Hotel Koblenz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms have great views”
 of 5 bubbles Hastur, 28 Nov 2016 | Read review
“Request a room on an high floor that has views of the river.”
 of 5 bubbles LivingTheQLife, 8 Nov 2016 | Read review
“Book a priviege room with a river view.”
  • River view
  • River view
 of 5 bubbles 420JohnL420, 29 Oct 2016 | Read review
“river view rooms have a lovely view (well ours did)”
 of 5 bubbles 1979Will, 26 Oct 2016 | Read review
“Try to get up high on the Rhine side”
 of 5 bubbles R1489DWpeters, 21 Oct 2016 | Read review
5 of 5
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