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Mercure Hotel Koblenz

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Mercure Hotel Koblenz
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798 Reviews from our TripAdvisor Community

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Showing 341: English reviews
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Beijing, China
Reviewed 1 week ago

Stayed at the Mercure for a business trip and it was what you could expect. Nothing fancy, but everything was in its place. The rooms a well sized, the bed sleeps comfortably and you have enough outlets to plug in your devices. WiFi is included, but at a lower speed. You can upgrade to high speed for a fee. From...

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Thank YanXunLong
Indianapolis, Indiana
Reviewed 4 weeks ago

Room was dated and not very clean - carpet stained - staff was friendly but sparse - parking was terrible to try and pay and exit garage - thought it was going to be nice or at least decent and was disappointed.

Review collected in partnership with Mercure Hotels
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Thank justdisappointed2017
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Robert Strohe

Reviewed 4 weeks ago via mobile

Great location, great service and great amenities. Lovely hotel in A very nice area, by the river and close to the city centre and train station. I stayed here On a one night Business trip. The location was good, good wifi, breakfast was very tasty with lots of variety and the room was very nice and modern. Minor issues was...

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Thank Loves-to-travel-dan
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback,...

Metz, France
Reviewed 5 weeks ago

Review collected in partnership with Accorhotels.com
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Thank yael-mother
Nagpur, India
Reviewed 6 February 2017 via mobile

The location is excellent for the Rhein Mosel Halle and is just 10-15 minutes walk from the old town of Koblenz. It also has a lovely view of the river especially from the breakfast hall. The rooms are very decent, good sized and comfortable. The breakfast is excellent too.

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Thank rahulkale
Edmundston
Reviewed 5 February 2017

In Coblenz for business overnight and stayed here for convenience. Charged 25 euros for early check in and a hefty 28 euros for a standard breakfast buffet. They even wanted 3 euros for a take away coffee. Only restaurant available after breakfast was in the bar - the goulash was excellent and well received after a short stroll along the...

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Thank Fig N
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Fig N, We very much appreciate your comments regarding your stay at our Hotel. It is always a pleasure to receive feedback. Our breakfast buffet will be charged per person with 19 Euros - thank you for an information who has named you the mentioned price for the breakfast buffet. Thank you again for sharing your experience, we hope...

Hereford
Reviewed 1 February 2017

We have always stayed here when we visit Koblenz and have always enjoyed our stay. Not this time. Very pleasant gentleman on reception when we arrived. Our room was next to the lifts which I was concerned about so I went up and down a few times to see if my husband who has very sensitive hearing could hear it....

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Thank patmar58
Brussels, Belgium
Reviewed 15 January 2017

For a short overnight stay we choose to sleep in this hotel in the centre of Koblenz. Parking is comfortable in the garage (Euro 12/night). Check in was done in breath and after a quick drink in the hotel bar (not the most inspiring bar to visit), I went to my room. The room is spacious, bathroom is clean and...

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Thank Robert-Jan1972
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Robert-Jan, We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

Castleford
Reviewed 14 January 2017

A very clean and well managed hotel. Fantastic location being on the banks of the River Rhine only a 5 minute walk out of the city centre.The breakfast is brilliant and will set you up for the day ,the bar and restaurant facilities are also excellent.The hotel also benefits by having parking on site at a discounted rate.

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Thank lesnlynne2016
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear lesnlynne, We very much appreciate your comments regarding your stay at our Hotel. We are glad to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback,...

Las Vegas, Nevada, Usa
Reviewed 13 January 2017

The hotel was nice. Beds very comfortable and staff was great, especially front desk Marvin and Laura. Being from Las Vegas and not speaking German made it tough but all the staff went out of there way to help us with directions, restaurant recommendations etc. Only complaint was only news channel in English. Need to add a channel in English...

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Helpful?
Thank Peter T
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Peter T, It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Strohe

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The 4 star Mercure Hotel Koblenz is located right on the Rhine river in the city centre of Koblenz, only 750 m from the old town centre. It offers one suite and 167 airconditioned rooms, most of them with WLAN, one restaurant, the Konigsbacher Lounge bar and a recreation area. Facilities in the public area include free Internet access. The shopping area, the so called Deutsches Eck (German Corner) where the Rhine and Mosel rivers meet and Ehrenbreitstein fortress are 1 km away. ... more   less 

Additional Information about Mercure Hotel Koblenz

Address: Julius-Wegeler-Strasse 6, 56068 Koblenz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Koblenz
Price Range: $140 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koblenz 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Accor Hotel Koblenz
Hotel Style:
#2 Luxury Hotel in Koblenz
#4 Romantic Hotel in Koblenz
#7 Business Hotel in Koblenz
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koblenz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on south side are quieter but view is obstructed to south for floors 6 down”
 of 5 bubbles 727stephenn, 5 Feb 2017 | Read review
“Ask for room away from lift as even with executive you can be landed with one of those even if the hotel is quiet”
 of 5 bubbles patmar58, 1 Feb 2017 | Read review
“the hotel has a great breakfast buffet. Get a high floor for nice views”
 of 5 bubbles petert321, 12 Jan 2017 | Read review
“Rooms with a view of the Rhine are scenic and quiet”
 of 5 bubbles 353harryt, 17 Dec 2016 | Read review
“Top floor rooms have great views”
 of 5 bubbles Hastur, 28 Nov 2016 | Read review
5 of 5