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Mercure Hotel Koblenz

Expedia.comUSD 141*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Hotel Koblenz
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824 Reviews from our TripAdvisor Community

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Showing 348: English reviews
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Arnhem, The Netherlands
Reviewed 4 days ago NEWvia mobile

Reasonably size of rooms, fresh and decorated to give light and feeling of roominess. Had a long journey on the business trip and the mattress and pillows were good enough to get a rejuvenating sleep. Good breakfast, atmosphere and close proximity to center and train station. Definitely worth it!

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Helpful?
Thank Awais T
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Awais T, thanks for your feedback - have a nice time until your next stay in our hotel. Kind Regards, Robert Strohe

Reviewed 1 week ago

Hotel was clean and staff was friendly. Unfortunaly they seemed under staffed or overwhelmed as every morning breakfast was complete chaos as I watched other frustrated people leaving as the line for coffee would take 10 to 15 minutes and they could not keep enough food to supply all the people. Every morning was tourist central so if your on...

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Helpful?
Thank John K
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear John K, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience with our breakfast service did not meet your expectations; please allow me to express my sincerest apologies. Our guests have the possibility to get fresh coffee even at the coffee machine in our restaurant. At Mercure,...

Reviewed 2 weeks ago via mobile

This Mercure is rather old...and not perfectly renovated. The beds are good, the rooms ok. The curtains don't close very well, so you'll wake up early and take advantage of the day :-) WiFi is rather slow.

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Helpful?
Thank Jorgfr
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Jorgfr, Thank you for taking the time to tell us about your stay at our hotel. I am sorry that your experience with the WIFI quickness due to an fault did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us...

Tel Aviv, Israel
Reviewed 5 weeks ago

We stayed at the hotel last week for 3 days. The room was very good and clean. We enjoyed very much the service that we got from the staff. We ate twice at the restaurant of the hotel. The first time was very good, so we came again. We were offered a special menu of the seasonal asparagus and salmon...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank avrahamp2017
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Avrahamp, Thank you for taking the time to tell us about your experience at our Hotel. I am sorry that your experience with our restaurant on the second evening did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that...

Pfullingen, Germany
Reviewed 19 April 2017

I am a frequent customer of Accor. For years with silver or gold status of Accor loyalty program. For a 4 stars hotel and prices required I should say it was one my worst experience with Accor. English level of employees really poor. Employees not friendly and last but not least I was invited (as Silver member) for a drink...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Emmanuel R
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Emmanuel R, Thank you for taking the time to tell us about your stay at our Hotel. I am sorry that your experience did not meet your expectations. We have reviewed the facts, and have shown that our service staff did not act wrong. The beverage voucher does not include any spirits like Caipirinha. We are very loyal to...

A TripAdvisor Member
Level Contributor
11 reviews
3 hotel reviews
4 helpful votes
Reviewed 19 April 2017 via mobile

We spent 3 nights and had room on the 7th floor. The view was really nice. We could enjoy in Rhine river and castle. It was beautiful during the night. Room was very nice and comfortable. Internet was not so good, a bit slow. Staff is very friendly. What we don't recommend here is breakfast. You can find amazing breakfasts...

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Helpful?
Thank A TripAdvisor Member
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, thank you for your kind feedback. Hope to welcome you soon again in our Hotel. Kind Regards, Robert Strohe

Sittard, The Netherlands
Reviewed 18 April 2017

Good quality room and excellent breakfast, both nights we stayed at the hotel (not the first time by the way). First night the hotel was very quiet despite all covering treatment at bar as well with breakfast, second night was busy despite all covering treatment at same level!

Review collected in partnership with Mercure Hotels
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Helpful?
Thank A.W. B
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, thank you for your feedback - we very much appreciate your comments regarding your stay at our Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit...

Beijing, China
Reviewed 18 March 2017

Stayed at the Mercure for a business trip and it was what you could expect. Nothing fancy, but everything was in its place. The rooms a well sized, the bed sleeps comfortably and you have enough outlets to plug in your devices. WiFi is included, but at a lower speed. You can upgrade to high speed for a fee. From...

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Helpful?
Thank YanXunLong
Indianapolis, Indiana
Reviewed 28 February 2017

Room was dated and not very clean - carpet stained - staff was friendly but sparse - parking was terrible to try and pay and exit garage - thought it was going to be nice or at least decent and was disappointed.

Review collected in partnership with Mercure Hotels
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Helpful?
1Thank justdisappointed2017
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Robert Strohe

Reviewed 22 February 2017 via mobile

Great location, great service and great amenities. Lovely hotel in A very nice area, by the river and close to the city centre and train station. I stayed here On a one night Business trip. The location was good, good wifi, breakfast was very tasty with lots of variety and the room was very nice and modern. Minor issues was...

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Helpful?
Thank daniellebNewcastleUK
Strohe, Manager at Mercure Hotel Koblenz, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The 4 star Mercure Hotel Koblenz is located right on the Rhine river in the city centre of Koblenz, only 750 m from the old town centre. It offers one suite and 167 airconditioned rooms, most of them with WLAN, one restaurant, the Konigsbacher Lounge bar and a recreation area. Facilities in the public area include free Internet access. The shopping area, the so called Deutsches Eck (German Corner) where the Rhine and Mosel rivers meet and Ehrenbreitstein fortress are 1 km away. ... more   less 

Additional Information about Mercure Hotel Koblenz

Address: Julius-Wegeler-Str. 6, 56068 Koblenz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Koblenz
Price Range: $153 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koblenz 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Accor Hotel Koblenz
Hotel Style:
#2 Luxury Hotel in Koblenz
#4 Romantic Hotel in Koblenz
#7 Business Hotel in Koblenz
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koblenz staff and other travellers.
8 questions
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10 months ago
NJ
over a year ago

See all questions (8)

Questions? Get answers from Mercure Hotel Koblenz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a privilege room, which is worthwhile the small additional fee.”
A_W_B332, 18 Apr 2017 | Read review
“Rooms on south side are quieter but view is obstructed to south for floors 6 down”
727stephenn, 5 Feb 2017 | Read review
“Ask for room away from lift as even with executive you can be landed with one of those even if the hotel is quiet”
patmar58, 1 Feb 2017 | Read review
“the hotel has a great breakfast buffet. Get a high floor for nice views”
petert321, 12 Jan 2017 | Read review
“Rooms with a view of the Rhine are scenic and quiet”
353harryt, 17 Dec 2016 | Read review
5 of 5
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USD 141* /night
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Prices are for 1 room, 2 adults
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