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Mercure Parkhotel Krefelder Hof

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282 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Varkaus, Finland
Reviewed 1 week ago

Hotel is clean and tidy but it is no longer 4-star. Bathrooms are most modern and neat but rooms with fitted carpet, small closet and tight corridor. Bed is decent. Heating worked well. "Gym" is just a word; bike, stepper and jogging mat in small room without any soft matts or other gear. Sauna was closed at 19.00 hours. Good...

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Helpful?
Thank Maukka68
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Our sauna has a time switch und our hotel guests can use it every day until 10 pm. Please just give us a call and we will gladly switch it on. We hope to welcome you again in our hotel. Best regards, Henning Michel General Manager

Merthyr Tydfil, United Kingdom
Reviewed 3 weeks ago via mobile

Room seemed ok but the bed is awful, clean tidy, but some areas looked a little tired. We had food in the bar, not a fantastic choice but I think there is something to suit everyone. Breakfast was just ok nothing special or to rave about, would I stay there again, probably not.

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Helpful?
Thank Webby999
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Thank you very much for your comments regarding your stay. Just a few months ago we have changed our mattresses. Please let us know in which room you stayed under henning.michel@accor.com. Than we can check the bed again. We hope to welcome you again in our hotel and convince you. Best regards, Henning Michel General Manager

Chester, United Kingdom
Reviewed 28 October 2016

I stayed at the Mercure Parkhotel Krefelder Hof for two nights in October. The staff are very friendly and helpful and the hotel is very comfortable for a business trip. The room was very clean and had a minibar. I also had room service and used the restaurant. The food was of a very good quality overall. The hotel also...

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Helpful?
Thank David W
Schoten, Belgium
Reviewed 13 October 2016

This hotel is good for a stayover of a few nights. The personnel was friendly and understood English. Checking went without any issues. The rooms are big enough with a large bathroom. There is a TV, minibar, coffee, tea phone and climate control. The TV was broken in our room. There is also a safe which you can setup with...

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Helpful?
Thank KevinGeysen
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, we appreciated your comments regarding your stay in our hotel. Please send us your room number on henning.michel@accor.com to check the TV. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Brussels, Belgium
Reviewed 23 August 2016

I went Germany on Holiday with my family and we enjoyed every bit of it. The hotel is in a park in teh residentil area of Krefeld Calm and peaceful. It is a old hotel but rooms are renovated. Excellent breakfast we enjoyed everyday and in the evening we hade a 3 course meal very nice. Only thing is they...

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Helpful?
Thank Satya M
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We appreciate your comments about our hotel located in a beautiful park. Our parking fees are cheaper than in the car parks of the city center. We hope to welcome you again in our hotel. Best regards, Henning Michel General Manager

Reviewed 27 July 2016 via mobile

Very standard hotel. Old but pretty good maintained. 4* is slightly exaggerated. Local family run hotels perform better is price / quality rate. Location is good : access to motorway. Breakfast : ok. Internet : OK.

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Helpful?
Thank Fabian V
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We appreciate your comments regarding your stay with us. Please ask for your next reservation for our renovated rooms. We hope to welcome you again in our hotel and that you will give us the opportunity for better serving in future. Best regards, Henning Michel General Manager

Leicester
Reviewed 17 July 2016

Hotel was chosen by host as it was an overnight business trip. I’ve stayed there before so knew what to expect. Uerdinger Strasse is lovely wide tree-lined avenue, on the tram route, but the hotel building is set well back from the road, in its own grounds, so no traffic noise. The hotel has a modern 70s’-style exterior, with extensions...

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Helpful?
Thank MiniCooperman999
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Please ask for our pillow menu with a wide selection. We appreciate your comments regarding your stay and hope to welcome you again. Best regards, Henning Michel General Manager

London, United Kingdom
Reviewed 14 July 2016

This is a tired hotel with the plainest of decor and ordinary comfort. For the price it was mediocre. The breakfast was nothing short of extortion - €18 per head for overcooked bacon and eggs, burnt sausages and meagre selection of fruit/cereal - this should be half that price.

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Helpful?
Thank JampawJon
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, Thank you very much for your comments regarding your stay We are very sorry that we could not meet your expectations. Best regards, Henning Michel General Manager

Bergisch Gladbach, Germany
Reviewed 6 July 2016

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Helpful?
Thank XXX982
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Reviewed 23 June 2016

Friendly staff. Clean good size rooms with comfortable beds. Fantastic breakfast buffet (cold and warm) with a lot of choices. Small wellness area with only one sauna and a small swimmingpool. Diner was very good but not so much to choise from.

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Helpful?
Thank Louis en Reinil... G
Henning_Michel, Manager at Mercure Parkhotel Krefelder Hof, responded to this review

Dear Mercure Guest, We very much appreciate your rating concerning your stay. Our restaurant menu change every month, this is the reason why we don’t have such a large menu. Thank you for your positive feedback. Best regards, Henning Michel General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 4 star Mercure Parkhotel Krefelder Hof features 143 elegant rooms and 10 unique luxury suites. The hotel is located in a park, just a few minutes from the city centre and the zoo. Dusseldorf international airport and the trade show centre are approximately 20km from the hotel. Enjoy the true French atmosphere at our La Provence Brasserie and try different kinds of whiskey and cigars at Derby bar. Our beer pub and beer garden offer regional cuisine. Outstanding convention facilities. ... more   less 

Additional Information about Mercure Parkhotel Krefelder Hof

Address: Uerdinger Strasse 245, 47800 Krefeld, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Krefeld
Price Range: $109 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Parkhotel Krefelder Hof 4*
Number of rooms: 153
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Also Known As:
Mercure Hotel Krefeld
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Parkhotel Krefelder Hof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better to have a room with Park view. If you have a room towards the Bar area you will have noise into late night”
 of 5 bubbles 20satyam, 23 Aug 2016 | Read review
“ask for a hotel on top floors for a nice view!”
 of 5 bubbles MrManchu, 16 Jul 2015 | Read review
“All rooms quiet.”
 of 5 bubbles suep658, 12 Jul 2015 | Read review
“Upper floor facing away from the street.”
 of 5 bubbles 10DanielI, 27 Apr 2015 | Read review
“There are two wings, ask for the main wing as the rooms are bigger, but also cost a little more.”
 of 5 bubbles JB30, 3 Apr 2015 | Read review
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