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Mercure Hotel Duesseldorf Sud

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Mercure Hotel Duesseldorf Sud
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175 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Diss, United Kingdom
Reviewed 4 weeks ago

Arrived at 20:00 on Friday 10th March after a long day travelling from the UK, with an organised coach trip. The kitchen had been forwarned that my husband and I were vegetarians. On arrival we were ushered into a room used for conferences etc. windows wide open, food laid out on the side. NO Vegetarian option - we were told...

Review collected in partnership with Park Inn by Radisson Hotels
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Helpful?
Thank harrisbrown2017
Greater Manchester, United Kingdom
Reviewed 17 March 2017

Rooms very clean and fresh always . I believe this Hotel has not got a clue how to keep food hot and realising when what was on display had been on display too long , also leaving it to be consumed the next day is not right .Complaining to staff about the poor quality when you are on a tight...

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Thank mben1mbe
Boston
Reviewed 14 March 2017

Stayed here recently for a trade show in town. I was here for 8 days which was 5 days too long since its so far from the convention center. I didn't make reservations and would have stayed in town if I had do over. It was a struggle to get to CC every morning. In my opinion a short stay...

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Thank BostonChumley
Basildon
Reviewed 23 January 2017

Overall a very good hotel and for a superb price for a 1 night stay (stayed during the Boat trade fair where hotel prices in the center are inflated due to the demand for rooms so a pleasant surprise). The location is out of the center (approx Euro 20,00 by taxi to get into the old town) but a very...

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1Thank Tim J
Rotterdam, The Netherlands
Reviewed 19 December 2016

I was there after a short business trip. During the check-in I was given a higher priority room with free breakfast included due to Gold status from Club Carlson. The room was on the first floor but it was soundproof. I didn't encounter any problem, except that the location of the hotel was a little bit far away from the...

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Thank ve_0517
DirektionDuesseldorf, Manager at Mercure Hotel Duesseldorf Sud, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Vihti Finland
Reviewed 17 October 2016

Stayed one night for business. Whereas the hotel is perfect for an occasional stay it left really no impression in good or bad; Everything worked as expected, Room was clean etc. Somehow though the personnel in the reception and restaurant were just performing what they were supposed to do; nothing more -> No smiles, No service attitude which really is...

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Thank Mikko E
NIna O, Manager at Mercure Hotel Duesseldorf Sud, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 7 August 2016 via mobile

The. Is sooooo bad and sooo old sonce 1982 !! I was shocked about the hotel. The staff are not friendly at all !! They will mever help you. The lift was stoping almost every night. I dont recommend it for any one at all, The towels are really old and its yellow rather then to white from the oldness...

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2Thank mhd_alhosani
NIna O, Manager at Mercure Hotel Duesseldorf Sud, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Durham, United Kingdom
Reviewed 6 July 2016

Review collected in partnership with Jet2holidays
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1Thank mo13939
NIna O, Manager at Mercure Hotel Duesseldorf Sud, responded to this review

Fort McMurray, Canada
Reviewed 23 June 2016 via mobile

Stayed at the Park Inn several times now and always had a pleasant stay. The rooms are spacious (standard room) and the quality of beds are great. You got 4 feather pillows as well as two feather blankets. That's amazing as some hotels nowadays go for cheaper and less comfortable options. In every room I stayed in I had a...

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Thank RomanAdam
NIna O, Manager at Mercure Hotel Duesseldorf Sud, responded to this review

Dear Roman, thanks a lot for you detailed feedback of your last stay with us! We hope to welcome you back soon in our house. All the Best & wishes

Reviewed 9 June 2016 via mobile

Lovely hotel, but the guy on the reception desk tried to scam us by giving us a twin roon instead of a double. Cheeky. It was changed when we complained. Otherwise nice friendly and helpful staff. The bus ride to town is a bit too far, wouldn't stay there agin just for that reason.

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Thank Kidneybeanbaby
NIna O, Manager at Mercure Hotel Duesseldorf Sud, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Please be sure that our colleaugue didn't want to scam you! In this special case it was a mistake in our system and should not give you the feeling of intent. We hope to see you back in our hotel soon!

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Centrally located hotel welcomes Dusseldorf guests to the Rhineland. This exceptional hotel in Dusseldorf finds its home in the heart of the bustling city. Choose from 121 rooms with thoughtful amenities including Wireless High-speed Internet. The on-site restaurant serves regional dishes and other favourites. Parking is available adjacent to the hotel, and staff can assist with arranging an airport shuttle for a nominal fee. The flexible meeting rooms can accommodate up to 250 attendees. - Located just off the A46 motorway and convenient to the Dusseldorf International Airport and to downtown - Generously sized rooms featuring Wireless High Speed Internet access - Regional cuisine at Restaurant Inntakt and appetisers and drinks at Innlight bar - Guest parking adjacent to the hotel - Airport shuttle service (an additional fee applies) - Flexible, modern meeting rooms for up to 250 delegates. ... more   less 

Additional Information about Mercure Hotel Duesseldorf Sud

Address: Am Schoenenkamp 9, 40599 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Duesseldorf Sud)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $83 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Sud 4*
Number of rooms: 121
Reservation Options:
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Hotel Style:
#35 Business Hotel in Dusseldorf
#54 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Duesseldorf Sud staff and other travellers.
4 questions
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Boston
3 months ago
London, United Kingdom

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Questions? Get answers from Mercure Hotel Duesseldorf Sud staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“back side faces highway but they have a soundproiof wall so it was quiet.”
BostonChumley, 13 Mar 2017 | Read review
“Ground floor isnt loud.”
TimJ436, 23 Jan 2017 | Read review
“Rooms were Quite good”
kepherm, 19 May 2016 | Read review
“Probably facing the road at the front”
RichardC524, 27 Sep 2015 | Read review
“It seems they don't have much variety in rooms and the architecture and floors for room access are fairly simple and a bit barracks like but that's very subjective view. It's practical and good German building quality .”
Hilaroy, 9 Jun 2015 | Read review
5 of 5