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Novotel Dusseldorf City West

655 reviews
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Traveller (105)
Room & Suite (27)
Dining (5)
Overview
  • Excellent24%
  • Very good51%
  • Average20%
  • Poor3%
  • Terrible2%
Travellers talk about
“business hotel”(22 reviews)
“business trip”(15 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (655)Write a Review
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55
98
46
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9
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All reviewsbusiness hotelbusiness tripbusiness districtthe hotel's restaurantpublic transportnice hotelstaff at receptionspent two nightstram stoproom servicequick checkexhibition centrerooms are spaciousrhine riverbreakfast buffethotel is locatedconvenient location
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11 - 15 of 218 reviews
Reviewed 22 October 2017 via mobile

Every year we spend at least 10 — 14 days at this hotel. Due to old habits we feel at home here. The staff is mostly nice and professional, the food is good and the pricng is what you expect of a 4 Star hotel....More

Thank SharkRoland
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 23 October 2017

Dear Roland, thank you for taking the time to inform us about your experience. I am really sorry that you are disappointed with your last stay in our hotel. We are planing a renovation from the rooms and the floors next year. Thank you for...More

Reviewed 16 October 2017

The hotel is well located and of high standard. Breakfast was also very rich and of great quality. Parking was also quite easy nearby the hotel in most times. Overall a good hotel, would highly recommend.

Review collected in partnership with Accorhotels.com
Thank ioannisk982
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 17 October 2017

Dear Ionnisk, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West and recommending us to other travelers. Your positive comments are a great motivation for our staff. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

Reviewed 13 October 2017

with pretty high-end prices, but that is only because of a fair. But that is true to any city. It was all in all a mediocre experience. Everything was fine, but for 200 € a night... if there will be a next time, i will...More

Thank Stephan G
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 17 October 2017

Dear Stephan, many thanks for your stay and for taking the time to review our hotel. We are sorry that you were not satisfied with your stay in our hotel. We would be happy to welcome you again as our guest any time soon. With...More

Reviewed 3 October 2017 via mobile

Nice hotel situated outside the city . We walked in to the centre and it took about 45 minutes although there is a tram outside for €2.70 . The hotel is very clean and quite modern but the bar is a little expensive . This...More

Thank Mark H
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded 5 October 2017

Dear Mark, thank you very much for your review und your comments concerning your stay. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard / Executive Manager

Reviewed 27 July 2017

During my business trip to Dusseldorf, I stayed for a night at Novotel. It's close to business area in Dusseldorf and public transport. Also near to Rhine river if you got some time can spend there especially during summers. Rooms are spacious and clean but...More

Thank Vaibhav G
Response from h3279-am, Front Office Manager at Novotel Dusseldorf City WestResponded 14 August 2017

Dear Mr. Vaibhav, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 63 - USD 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 63 - USD 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (105)
Room & Suite (27)
Dining (5)
Questions & Answers
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Room Tips
"Upper levels are good in terms of view"
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"Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother..."
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"Top floor is best"
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"All rooms i got look similar. 6-7th floor appear to be more fresch."
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