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Mercure Duesseldorf Hafen

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692 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Rio de Janeiro, RJ
Reviewed 16 November 2012

It was a very good surprise when me and my family met people who work at this hotel. All of them are polite, nice and leave for us a feeling that they love what they do. The rooms were very large, and brand new, nice looking.

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2Thank Jorge B
Houilles, France
Reviewed 13 November 2012

Very good welcome in this hotel. They definitely know what the word "Service" means. The bedroom and the restaurant are nice. The hotel is very well located with the tram station just in front. Very quick to go to the city centre.

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1Thank Ouassila
Stowmarket, United Kingdom
Reviewed 20 October 2012

Stayed on a long weekend visit for our first trip to Duesseldorf. This was in a good location, close to a tram stop towards the city centre. The room was huge compared to similar in the UK. Bed, shower and furniture all good condition and clean. Tea and coffee in the room. Breakfast was a varied choice buffet and it...

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Thank miranda c
Gottmadingen, Germany
Reviewed 17 October 2012

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Thank Flicker0112
Dortmund
Reviewed 2 October 2012

We were there for one night. Arrived in the late evening. Very warm and pleasant welcoming. Better, bigger room for cheaper conditions (booked a twinroom, got a suite). very good sleep. very clean. Room equipment very good. varied breakfast buffet.

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Thank Mazodo
Hamburg, Germany
Reviewed 5 September 2012

Since the first and second floor is re-decoration in this year, everything is perfect. A little far way from city center but from the tram stop to hotel is only 50m. Colleagues is friendly. The room is clean. Even it is near tram stop and S-bahn but the noise is hardly to be heard. the only drawback is there is...

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1Thank EricLiu
Dusseldorf, Germany
Reviewed 27 August 2012

Started new job so needed flexibility and a central location. Mercure were recommended and fitted the bill nicely. All staff were very friendly and informative, which is what I needed as a new visitor to Dusseldorf. No problem for early packed breakfast either which was a great help on a long journey. Highly recommended

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Thank Tim K
frankfurtwolf, Public Relations Manager at Mercure Duesseldorf Hafen, responded to this review

Dear guests, we would like to thank you so much for continuing to rate our Mercure Hotel Düsseldorf Hafen so positively and giving us tips for improving products and services. Of course we react to these, provided they are doable, very quickly and sometimes immediately. Therefore we do offer a new service on Sundays and public holidays, for those of...

bucharest
Reviewed 23 August 2012

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Thank mariusb
Zeist, Utrecht, Netherlands
Reviewed 10 July 2012

Stayed just the one night arriving in the late evening. Excellent room and facilities. Had a good night's sleep. Some noise from the tram or train. Breakfast was lavish. All the hotel staff were helpful and pleasent.

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Thank John W
frankfurtwolf, Public Relations Manager at Mercure Duesseldorf Hafen, responded to this review

Dear guests, at this point, we would like to thank all of you, who always take the time to review our Mercure Hotel Düsseldorf Hafen so positively, and to keep pushing us to further improve our products and services. For this reason, we would like to inform you that from 13.- to 19.August 2012 we are going ti remodel our...

A TripAdvisor Member
1 review
Reviewed 7 July 2012

Nice room. Great service. Friendly and helpful staff. Would be very happy to stay there again. Pleased that you included GPS coordinates in your internet site. Made it quite easy to find, even with just a standard hiking GPS. All hotels should do the same. (Note: We don't have Tom Tom')

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie La Vie
Brasserie La Vie
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Mercure Hotel Dusseldorf Hafen, situated in Bilk, near the media harbor and government district, offers 160 air-conditioned and modern equipped rooms. All rooms have free Wi-Fi access and offering comfortable bedding, Flat screen with over 60 channels and a fridge. The hotel offers parking garage as well as sauna and fitness room. The Mercure hotel has easy access to nearby motorways alike to public transport due to the nearby tram stop "Voelklinger Strasse". ... more   less 

Additional Information about Mercure Duesseldorf Hafen

Address: Volmerswerther Str. 35, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $88 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Duesseldorf Hafen 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Duesseldorf Hafen Hotel
Mercure Hotel Duesseldorf Hafen
Mercure Hotel düsseldorf
Hotel Style:
#13 Romantic Hotel in Dusseldorf
#15 Luxury Hotel in Dusseldorf
#18 Business Hotel in Dusseldorf
#25 Family Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Duesseldorf Hafen staff and other travellers.
2 questions
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Leeds, United Kingdom
over a year ago

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Questions? Get answers from Mercure Duesseldorf Hafen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room facing the street can be noisy.”
 of 5 bubbles Ommi1965, 11 Oct 2016 | Read review
“If you are Accor Platinum, avoid this property. If you have no expectation, this hotel should be OK.”
 of 5 bubbles UKtrotter2007, 29 Sep 2016 | Read review
“The quieter rooms are at the back.of the hotel. Trams and traffic at the front.”
 of 5 bubbles The_Hungry_Hen, 30 Aug 2016 | Read review
“The view from some rooms will be obscured by a concrete beam.”
 of 5 bubbles SfromL1974, 2 Aug 2016 | Read review
“the heating doesn't work”
 of 5 bubbles 674luizav, 17 May 2016 | Read review
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