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Sheraton Dusseldorf Airport Hotel

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Sheraton Dusseldorf Airport Hotel
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882 Reviews from our TripAdvisor Community

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Showing 533: English reviews
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Reviewed 1 week ago via mobile

Our assistant booked us in this hotel and all I can say the hotel interior is not only less good compared to the MARITIM hotel which is also connected to the Terminal it is also way more expansive. Paid €205 per night and WIFI came even on top of it for €9 per day, ridiculous. To enter the hotel you...

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Helpful?
Thank Ben G
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Ben G, thank you very much for sharing the impressions of your stay on tripadvsior and for giving us your honest feedback. I am delighted to let you know that we already started renovating our guest rooms and soon our hotel will be in a completely new design. Regarding the mentioned room rate I guess that you booked our...

Singapore, Singapore
Reviewed 1 week ago via mobile

Used to be a Four Points until a few months ago. Stayed here a few times and nothing has really changed. Rooms are nice and clean although a little small. Gym is pathetic. Otherwise, I like the place for its location and proximity to everywhere I need to be.

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Helpful?
Thank Cecil L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Cecil L, thank you very much for taking your time and writing down a review on tripadvisor. Unfortunately it seems to me that this is a mistake, since we were never a Four Points Hotel. Our hotel opened in 1989 as an Arabella Hotel. 1998 after the Joint-Venture of Starwood and Schörghuber Unternehmensgruppe we became an ArabellaSheraton Hotel. Since...

Cancun, Mexico
Reviewed 1 week ago

I loved this hotel. The best location if you want to stay close to the Aiport. Excelent staff at the front desk. They were very helpful (they are in the morning) Just walk in front of the hotel and you will find the aiport. The rooms was a newly renovated, the bed was great.

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Helpful?
Thank travel177
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear travel177, wow, thank you so much for your great evaluation. We are delighted that you enjoyed staying with us and especially your kind words about our front office employees makes us very happy. Also the fact that you liked our new renovated rooms is fantastic, because we are always excited to know, if we met the expectations of our...

Aylesbury, United Kingdom
Reviewed 1 week ago via mobile

Very average, tired looking hotel. Only shower over the bath in all rooms. No free wifi in your room. But the pumpkin soup and sweet potato fries were quite good. The Maritim Hotel is a much better choice.

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Helpful?
Thank DuchessDCH
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear DuchessDCH, thank you very much for taking your time and writing down a constructive feedback to your stay at our hotel. First of all I am very glad that you enjoyed the pumpkin soup and the sweet potato fries. I will forward your praise words to our Chef. All our rooms are equipped with a shower and a bathtub,...

Australia
Reviewed 1 week ago via mobile

Found the hotel very easy , 5 minute walk from the terminal and your there . Room I got was a newly renovated , staff were very friendly and the service was great for my quick stay . I would recommend this hotel if you need a place to stay near the airport .

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Helpful?
Thank Aussielooker
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Aussielooker, wow, thank you so much for rating us with 5 of 5 points. We highly appreciate that you have shared your impressions of your stay on tripadvisor and that you felt so comfortable and well cared for during your stay. Also I am very happy that you liked our newly renovated rooms so much. We are about to...

Cologne, Germany
Reviewed 1 week ago

We enjoyed everything about our stay here. Express check-in / out. Easy to find (well signposted) and very convenient location. Just steps from arrivals or departures. Very comfortable club room. Small, but immaculate and equipped with everything we needed for an overnight stay...incl good coffee maker/water etc. Very comfortable bed / pillows. Good linens and toiletries. Superb sound insulation. Great...

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Helpful?
Thank judithlorraine123
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear judithlorraine123, I am so enthusiastic, thank you for the great evaluation and for taking your time to write down the impressions of your stay on tripadvisor. We are really happy that you felt so comfortable and well cared for and it is great that you noticed all the amenities of our club lounge and in your room. But in...

Berlin, Germany
Reviewed 2 weeks ago

The hotel is located right across the airport, so you get out of the airport and there it is. The lobby/check in is located in the 4th floor which was confusing when getting out of arrivals because the signs are not clear. Once I found the reception the check in was ok. They had some computer problems so it took...

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Helpful?
Thank enricoconstabel
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear enricoconstabel, it was pleasure to have you as our guest and I am very pleased happy that you took the time and evaluated us on tripadvisor. I would like to thank you for your suggestion for improvement concerning our signposting. Unfortunately there are certain regularities, which we have to consider. The most important thing is that you felt comfortable...

Nagoya, Japan
Reviewed 4 weeks ago

When coming for business to Europe from Japan always staying here after the flight before taking a rental car next day. Hotel is so close to the arrival hall which makes it even more tempting to stay. Room is well appointed, some wear can be seen but not disturbing yet. Bed sleeps very well after the flight. Breakfast in the...

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Helpful?
Thank Jans_family
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Jans_family, wow, thank you so much for your positive review and for sharing your impressions of our hotel on tripadvisor! We are very happy that you feel so comfortable staying with us and that our hotel will also be your first choice in the future. Is there a bigger compliment? Our Sheraton Beds are really something special! The custom-designed...

San Diego, California
Reviewed 4 weeks ago

This hotel is a 1 minute walk from the arrivals area, you simply walk out, cross the road and take a lift up and you are in reception. I used this hotel as I had to catch a 7am and wanted to be really close to the airport. My room was very clean, and the shower and bathroom also. Only...

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Helpful?
Thank Jayda L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Jayda L, we are delighted that you gave us such a good rating on tripadvisor. Five points, this is really amazing! Thank you for sharing your impressions and we are glad, that you felt comfortable and well cared for and could use the advantages of our direct airport location. Concerning your suggestion of adding some English TV channels I...

Canton of Geneva, Switzerland
Reviewed 4 weeks ago

Convenient and good (but typical airport hotel). 2 mins from the terminal. Easy access to Dusseldorf and Cologne by train and taxi. Comfortable and quiet rooms. Great for a quick / business trip, and serves it's purpose adequately.

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Helpful?
Thank imadzafar
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear imadzafar, how nice that you enjoyed the advantages of our hotel and had a quiet, well-recovered trip. The mentioned connection to Duesseldorf and Cologne by train or taxi is really easy as you said. You just have to go downstairs and can get on the taxi or the subway. Dear imadzafar, thank you for your positive review on tripadvisor...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $130 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#26 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dusseldorf Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Dusseldorf Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I love my room 142”
 of 5 bubbles travel177, 14 Mar 2017 | Read review
“Starwood preferred guests get some discount and free wifi”
 of 5 bubbles Jans_family, 21 Feb 2017 | Read review
“Close to reception, or else plan on a long hike.”
 of 5 bubbles screennamegoeshere, 15 Feb 2017 | Read review
“club floor”
 of 5 bubbles zabriskibound, 5 Jan 2017 | Read review
“booked direct with Sheraton and got the best rate”
 of 5 bubbles Flyeguy, 15 Dec 2016 | Read review
5 of 5