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Van der Valk Airporthotel Duesseldorf

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Van der Valk Airporthotel Duesseldorf
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672 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Carp, Canada
Reviewed 1 week ago

I have stayed here before and was impressed with the high standard of the hotel and its location. However, this stay was disappointing for two reasons: 1 - the Reception Desk staff were not very welcoming. After a long day of travelling it would be nice to be greeted with a smile and friendliness. It took me a minute to...

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Thank Canadian_Titan
Ottawa, Canada
Reviewed 1 week ago

This is my second short stay at the Van Der Valk and I could not be more disappointed (as my first stay was excellent). The ladies at the Reception Desk were not really interested in "customer service". A simple thing as greeting someone staying at your hotel with a smile would go a long way....they just seemed...cold. The Executive Room...

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Thank Kerryinbrazil
Reviewed 2 weeks ago via mobile

This was one of the best hotels I have been for a long time: beautiful contemporary design, fast and efficient check in, restaurant all organic and environmental friendly. Room: big space, big TV, unbelievable view, beautyful modern bathroom with huge tub and shower. Brrakfast: excellent !!!!

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Thank corneliag154
Van-der-Valk-Dus, Rezeption at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Cornelia, thank you for your nice Feedback! We are very happy to hear that you had a great stay in our hotel. We are looking forward to welcome you in düsseldorf again. Van der Valk Team

Hong Kong, China
Reviewed 2 weeks ago via mobile

All in all good value for money as rooms large and comfortable.managed free parking but you need transport as not a lot around hotel in my opinion.Staff friendly and food in restaurant was good.About 3 Kms from airport and has a nice spacious lobby.

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Thank Nigel P
Van-der-Valk-Dus, Rezeption at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Guest, thank you very much for your nice Feedback. It´s nice to hear that you enjoyed your stay. Hope to see you next time again! Kind regards Van der Valk Team

Melbourne, Australia
Reviewed 3 weeks ago

On first appearances a modern and well serviced hotel. Our executive room was very spacious, including 2 armchairs by a beautiful large window, The bathroom also was very large and the view from the gym and peaceful " wellness centre" were extensive.The check-in staff on 2 occasions noted the incorrect room for us, this did cause some inconvenience and confusion...

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Thank mham
Puurs, Belgium
Reviewed 4 weeks ago

exellent hotel +- 4km from the old city and the exhebition halls and airport we recomended junior suite extra large rooms efficient price quality the best exelent Bar restaurant good chose of france and italian wines you feel home kind Regards Daniel Haezaerts

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Thank Daniel H
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear Mr. Haezaerts, thank you for your time and leaving a nice comment about our hotel. We are happy to hear that you feel like home at our hotel and enjoy your stay every time at our hotel. We are looking forward to welcome you soon as one of our guests again. Kind regards, Your Van der Valk Team

Melbourne, Australia
Reviewed 20 January 2017

Have stayed at this hotel numerous times, as we have a sales meeting here every January. Stay here in January again, and while there are some staff who provide good service eg Anja in the bar, I have never seen a grumpier looking bunch of employees in my life. Its as if management have decreed that smiling is am major...

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Thank ps257340
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for spending the time to make a comment at our hotel. Thank you also for your criticism, because this is the only way to improve ourselves. Of course we want that our staff is smiling and it is of course not forbidden. We will forward your comments to the corresponding departments. We hope to welcome you...

Huddersfield, United Kingdom
Reviewed 18 January 2017 via mobile

5 minutes from Düsseldorf Aiport , easy parking and great access to highway. Rooms are very acceptable as a business traveller, very good restaurant, breakfast is usual European style . Not very near any amenities that is a real let down, city is around 20 minutes by taxi. Some times deals available on rooms, can be a bit pricey

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Thank Zhyder
Van-der-Valk-Dus, Rezeption at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for spending the time to make a comment. We are very happy that you like our hotel. You are right that there are no amenities near the hotel, but we are near by the airport. We hope to welcome you again in our hotel. Kind regards, Your Van der Valk Team Düsseldorf

Atlantic City, New Jersey
Reviewed 9 December 2016

I stayed in this hotel for one night and let me honestly tell you that everything exceeded my expectations from the room, location and customer service. The hotel in about 5-10 min from the Airport. Rooms are super clean, updated bathrooms with jacuzzi tub. The view was great from my room seeing the planes landing on the airport. I believe...

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Thank ailina01
Van-der-Valk-Dus, Reception at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, thank you for your time and a nice comment. We are happy to hear that you enjoyed your stay at our hotel. Yes, we have two restaurants and one bar. Our Brasserie Max is open from 10am to 5pm The Restaurant ZiZou is open from 6 am to 10 am for breakfast in the week and at the...

Londerzeel, Belgium
Reviewed 19 November 2016

I have been in this hotel for 2 nights. I ordered the suite because of the nice badroom, and especially for the shower with eucalyptus. On arrival in the room, there was a bad smell of dirty water. I tried the shower with steam and eucalyptus: the steam was no problem, the eucalyptus was not available: it smells dirty! I...

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1Thank cedric_daems
Van-der-Valk-Dus, Empfang at Van der Valk Airporthotel Duesseldorf, responded to this review

Dear guest, Thank you for taking the time to evaluate us. Your feedback is very important to us, because this is the only way to improve ourselves. We apologize for any inconvenience during your stay. This is not our normal standard and it should not happen. We hope to welcome you again to show you that it was a unique...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning

Additional Information about Van der Valk Airporthotel Duesseldorf

Address: Am Huelserhof 57, 40472 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $118 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Van der Valk Airporthotel Duesseldorf 4.5*
Number of rooms: 194
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Hotel Style:
#5 Spa Hotel in Dusseldorf
#6 Family Hotel in Dusseldorf
#7 Business Hotel in Dusseldorf
#7 Luxury Hotel in Dusseldorf
#7 Romantic Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Airporthotel Duesseldorf staff and other travellers.
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Questions? Get answers from Van der Valk Airporthotel Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not take a room on the 14th floor (as a loud gym is on the 15th)”
 of 5 bubbles Kerryinbrazil, 14 Feb 2017 | Read review
“13th floor 1316”
 of 5 bubbles ailina01, 8 Dec 2016 | Read review
“Had a great room, our friends did also.”
 of 5 bubbles nanberger721, 15 Jul 2016 | Read review
“I stayed on 11th Floor but I looked on other floors and they appeared all the same.”
 of 5 bubbles Paulfo, 20 May 2016 | Read review
“A car would have made our stay more enjoyable and easier”
 of 5 bubbles 71ane, 1 Apr 2016 | Read review
5 of 5