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Melia Duesseldorf

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733 Reviews from our TripAdvisor Community

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Showing 306: English reviews
London, United Kingdom
Reviewed yesterday NEW

The Melia is convenient for Dusseldorf's city centre, sitting on the other side of the public park, the Hofgarten, from the old town (Altstadt). It's a comfortable and modern hotel with pleasant staff and good service. Our room was on the third floor, had twin beds and a clean bathroom with shower but no bath. There was a mini bar,...

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Helpful?
Thank F4monty
Frankfurt, Germany
Reviewed 2 days ago NEW

Could not ask for a better location, well connected and quiet. Lovely and spacious room, with a good comfortable bed. The hotel´s bar was not the greatest, as the staff struggled to make an "old fashioned". However the breakfast was good and overall it is pretty good hotel.

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Helpful?
Thank Nate H
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Nate H, Thank you for the detailed feedback, this is really useful to us in our quest for improvement. It was great to read that you enjoyed your room and our location. I do hope you will stay with us again in the future. Kind regards, Vanessa Neudold Guest Experience Manager

London, United Kingdom
Reviewed 3 days ago NEW

I stayed here two nights on business. There is very little good to say about this hotel, so I'll start with that. The room size was great - I had booked a junior suite, so this was expected. Now, on to the problems: - It took about 10 minutes to get checked in. My colleague and I arrived at 8pm...

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Helpful?
Thank Anand C
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Anand C, Thank you for taking time to write a review of your stay at Melia Duesseldorf. My sincerest apologies for the numerous issues you had during your stay. I appreciate your feedback as this is our best resource for improving guest services. Your feedback has been taken into account and will be addressed to management to consider for...

England, United Kingdom
Reviewed 4 days ago NEW

Fantastic hotel, with a great location next to the Hofgarten. Perfectly located to explore Dusseldorf - walking distance from the Altstadt and you can take the tram if you prefer. Enjoy the incredible breakfast buffet and relax in the spa if you have time.

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Helpful?
1Thank Gemma B
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Gemma B, I have shared your great review with the team here at Melia Duesseldorf! Thank you for your kind comments. Hopefully we can welcome you back the next time you are in Dusseldorf! Kind regards, Vanessa Neudold Guest Experience Manager

Yorkshire
Reviewed 4 days ago NEWvia mobile

This is our second visit to the Melia Düsseldorf and as a result of our first visit we decided that we enjoyed the hotel that much that we wanted to stay again on the occasion of my daughters 21st Birthday, unfortunately she was unable to visit on the exact date due to work commitments so we decided to bring her...

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Thank MarkwYorkshire
Reviewed 4 days ago NEWvia mobile

I have just got back from a lovely weekend away in Düsseldorf with friends and the Meliá didn't disappoint. We stayed 2 nights and throughout the visit the staff were friendly, courteous and helpful. The rooms were clean, comfortable and quiet. There was loads of choice for breakfast in the morning and we even had an evening meal in the...

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Helpful?
Thank Tracy P
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Tracy P, We are pleased to hear you enjoyed your stay with us. We will be sure to send your kind words to our team members. It was a pleasure to have you as our guest! My booking recommendation for your next stay: Up from our Premium Category you will have a Nespresso coffee machine in your room. Otherwise...

Brussels
Reviewed 6 days ago NEWvia mobile

We stayed here for two nights in a junior suite. This was our fifth private stay at Melia Dusseldorf and find the hotel is no longer worthy of its 4 stars. Staff are mostly trainees. The hotel has serious communication problems with e-mails left unanswered for more than a day. Mind you, this is a 24/7 manned hotel that advertises...

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Helpful?
Thank Jan0032
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Jan0032, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service. It is regrettable you were not satisfied with the service you received.We take comments such as these very seriously and would like to follow up with you. I have sent you a Email in effort to obtain more information....

Ghent, Belgium
Reviewed 1 week ago NEW

I stayed one night in the Melia Düsseldorf hotel, and I was very pleased. The reception at the lobby was outstanding, quick and professional. The room was very, very clean, modern and pleasant. I also used the hotel restaurant, and despite being very busy, the service was quick and good, and the food was up to the standards that one...

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Helpful?
Thank Erik E
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Erik E, Thank you for your review. It was a pleasure to accommodate during your time in Duesseldorf. We are pleased to hear that you loved our property. We look forward to welcoming you back for another outstanding stay. When you are ready to return, please let us know. Our team would be more than happy to assist you....

Reviewed 1 week ago via mobile

Amazing Hotel with outstanding breakfast, very nice Service and good Spa. Everything you need for business included. Like WiFi and parking Lot. But also very good for public Transport into city center. Absolutely impressed for my purposes. It might not be the best for partying though.

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Helpful?
Thank Tim B
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Tim B, Thank you for choosing Melia Düsseldorf and for sharing your stay experience on Tripadvisor. It is wonderful to hear that you enjoyed your stay. We hope to see you again soon! Sincerely, Vanessa Neudold Guest Experience Manager

Manchester, United Kingdom
Reviewed 1 week ago

Stayed for two nights whilst in Düsseldorf for the Xmas markets,Location was excellent a short journey from the airport via taxi for about €22 but there is bus/tram stops near by. First impressions lovely area ,very clean .Once inside reception were extremely helpful and our room was just perfect .As a melia rewards client we were treated to free coffee...

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2Thank Jennifer C
VanessaNeudold, Guest Experience Manager at Melia Duesseldorf, responded to this review

Dear Jennifer C, Thank you for taking the time to share your stay experience with other Tripadvisor customers. We appreciate the time it takes to share your comments and suggestions. We will share your comments with our staff and look forward to your next stay with us. Sincerely, Vanessa Neudold Guest Experience Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room

Additional Information about Melia Duesseldorf

Address: Inselstr. 2, 40479 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $133 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Melia Duesseldorf 4.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Melia Duesseldorf Hotel
Hotel Style:
#10 Spa Hotel in Dusseldorf
#14 Luxury Hotel in Dusseldorf
#20 Family Hotel in Dusseldorf
#21 Business Hotel in Dusseldorf
#24 Romantic Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Melia Duesseldorf staff and other travellers.
2 questions
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Questions? Get answers from Melia Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th Floor over looking park has brilliant city views and strong Wifi!”
 of 5 bubbles 942jenniferc, 30 Nov 2016 | Read review
“I think the rooms on the levels looking out over the Hofgarten park are especially pleasant.”
 of 5 bubbles stephenmT8839GS, 29 Nov 2016 | Read review
“Make sure you have a room ”
 of 5 bubbles Q4057BLpauld, 3 Oct 2016 | Read review
“There is no iron board in the room. You should ask for one if needed.”
 of 5 bubbles antoniomP6145YS, 27 Sep 2016 | Read review
“Great option if you want to have a green area to run in the morning or evening”
 of 5 bubbles Alvaro1999, 21 Sep 2016 | Read review
5 of 5
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