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Stayed here in Jan for a weekend break staff were friendly and hotel was clean and relaxing opposite a small park with close proximity to old town and dusseldorf city centre
Would definitely stay again
Response from VanessaNeudold, Guest Experience Manager at Melia DuesseldorfResponded 5 days ago
thank you for your wonderful review.
We hope to welcome you soon to Düsseldorf.
Guest Experience Manager
I stayed here for one night on a business trip to central Düsseldorf with a colleague. We arrived late, and because the travel agent hadn't entered my Meliá Rewards number into the right field, the hotel hadn't identified me as gold status when allocating rooms...More
Response from VanessaNeudold, other at Melia DuesseldorfResponded 2 February 2018
Thank you for your lovely words and for giving us a 5 star rating. It sounds like you are having wonderful memories and that makes us very happy.
Everyone here loves their jobs and it is so nice to see that the team...More
Very regrettable: this hotel is new, looks great and sits at a great location at the corner of the Hofgarten park. All fantastic. It has got a parking garage, spacious rooms and very friendly and helpfull staff. Though, all of that is - very unfortunately...More
The best thing about this hotel is the location. A walk through the park next to it takes you to the Altstadt in a 10-15 minutes. Also, right near the hotel are a few tram routes taking you to different parts of the city. Dusseldorf...More
Response from VanessaNeudold, Guest Experience Manager at Melia DuesseldorfResponded 1 week ago
Thank you very much for taking the time to write about your experience during your stay in our hotel.
I was very concerned to read about the aspects you expressed disappointment with, please allow me to express my sincerest apologies.
I hope that...More
Stayed here Dec 2017. Clean Modern rooms overlooking a nice park. Very pleasant, helpful staff. Cannot comment on the breakfast as just around the corner was a very nice cafe that serves a great breakfast.
Would definitely recommend this hotel and I would book again....More
Response from VanessaNeudold, Guest Experience Manager at Melia DuesseldorfResponded 3 weeks ago
Thank you for your review and your recommendation. I'm delighted to read you enjoyed your stay with us in december.
Thank you too for the lovely comments about the team and their service.
I hope we have the opportunity to welcome you back...More