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Mercure Hotel Dortmund City

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Mercure Hotel Dortmund City
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367 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Lockerbie
Reviewed 2 August 2016

Car park was to far away from the hotel, and you have to walk through a nearly abandoned shopping mall. The room stunk of stale cigarette smell. Its not a hotel I would return too very quickly. The location in proximity to the city center is the only plus point to this hotel

Review collected in partnership with Accorhotels.com
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Helpful?
Thank cowboybri
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear cowboybri, thank you for sharing your stay at our hotel with the tripadvisor community. We are sorry that the parking lot in the center and our hotel room did not meet your expectations. Please be assured that your feedback will serve as a motivation to our team to improve our services for you and all our guests in the...

Manchester, United Kingdom
Reviewed 29 July 2016 via mobile

We had excellent 4 night stay their. We have to change rooms of power problem but the staff were very helpful and polite. The bedroom was spot on clean and tidy. We didn't have a chance have breakfast their but went somewhere. It's good walk to the central station and other attraction like football museum

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Helpful?
1Thank John M
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear John M, thank you very much for your reply and for sharing your stay at Mercure Hotel Dortmund City here with the Tripadvisor Community. We are happy that we could offer you a tidy room and helpful staff. We would appreciate to have you as our guest again and have a safe travel until then. regards from Mercure Dortmund...

New Delhi, India
Reviewed 24 June 2016

Travelled to Dortmund city, Germany a few weeks back for a meeting and had the chance to stay at the Mercure City hotel at Kampstrasse. Its a very neat and efficient business hotel right at the city centre and shops , restaurants , central station are just a walk away. Taxis are easily available at the entrance and can also...

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Helpful?
Thank Jaideep B
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Jaideep B. thank you very much for staying with us and for sharing your experience with the tripadvisor community. We are happy that you found yourself in a nice, big room with lots of facilities around the hotel. Your feedback will serve as further motivation for our team. We are looking forward to welcome you in our hotel again,...

London
Reviewed 2 June 2016

I booked this hotel because there was a good deal on prices and it was close to the Westfalenhalle, where we were going to a weekend festival.. The hotel staff were very friendly and helpful, the room was immaculate and very quiet, so we had a great sleep. We didn't use any of the other facilities, (bar) but there is...

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Helpful?
Thank Gaylord-F
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Gaylord-F, thank you for sharing your stay at our hotel here with the tripadvisor community. We hope you had a great festival in Dortmund with lots of drinking and even more heavy metal! Our team will appreciate to have you as our guests again and we hope you will be back. There are going to be some more festivals...

The Netherlands
Reviewed 11 April 2016

A very good hotel in center of Dortmund. shopping Center, Restaurants and other facilities are in walk distance.Hotel is best accessible by public transportation but you can also park your car in one of the nearest parking garages. Konzerthuas theater is in a walk distance.

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Helpful?
Thank Al-Sahraei
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Al-Sahraei, thank you very much for being our guest and sharing your opinion about the stay with the tripadvisor community here. It is nice that the location fitted your needs in every way. Information for all guests: we can open the garage "Am Freistuhl" 24/7, please just ring the bell and identify as hotel guest, our team will open...

Berlin, Germany
Reviewed 18 March 2016 via mobile

A good bed a quiet and clean room are the most important thing for me and this hotel offers them all. It is very well located, just 5 minutes on foot from the cenral station, so good for business travellers. The rooms don't have mini-bars but there is a machine in the corridor and drinks are at very reasonable prices....

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Helpful?
Thank Ares65
MercureDortmundCity, Public Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Ares65, thank you very much for staying with us during your travel to Dortmund. Our team thanks you for your positive feedback. We would appreciate to have you as our guest again in the near future. Best regards and a good travel. Mercure Dortmund City & Team

Cumberland, Maryland
Reviewed 5 March 2016

We were looking for a hotel close to children's hospital in DC without staying in DC. This hotel was close without being there. The location is nice, the motel is clean. We will definitely stay here again.

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Helpful?
Thank jwoolard14
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear jwoolard14, thank you very much for your response and for sharing your travel with the tripadvisor community. We would like your review to stand for itself. All the best wishes to your child and we hope to have you as our guest again, but not because your child is ill. Thank you and all the best for your future...

Reviewed 3 March 2016

ideallly located in the city center, this 3 floors hotel is offering very clean and spacious rooms. However soundproofing towards adjoining rooms could be better. Beds and bedlinen are of high quality. Breakfast offer is just great and view from breakfast room quite nice.

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Helpful?
Thank Jean Luc M
MercureDortmundCity, Public Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Jean Luc M, thank you very much for sharing your stay here with the tripadvisor members. Our team is happy and motivated by your feedback. We are glad that you liked the beds, for we just renewed the mattresses this week. We hope all guests will have a good sleep in there, just like you had. We are looking...

Dundee, United Kingdom
Reviewed 16 February 2016

Was here for a two night stay with friends and family to attend a Borussia Dortmund game in February 2016. Disappointingly, my Ray-Bans were stolen from my room on the second day of our stay. The only people with access to the room were the cleaning staff. The hotel manager emailed me upon my return, informing me they'd questioned employees...

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Helpful?
Thank Jamie C
MercureDortmundCity, General Manager at Mercure Hotel Dortmund City, responded to this review

Dear Mr. Jamie C. thank you very much for your stay at Mercure Hotel Dortmund City and sharing your experience. We are very sorry for the loss of your sunglasses. We can assure that our security concept is reliable and failure safe. As you determined yourself, our elevators are secured against unauthorized access to guests floors. The responsible house keeper...

Kuwait City, Kuwait
Reviewed 15 February 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ali6622
MercureDortmundCity, Public Relations Manager at Mercure Hotel Dortmund City, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund. ... more   less 

Additional Information about Mercure Hotel Dortmund City

Address: Kampstr. 35-37, 44137 Dortmund, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $102 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Dortmund City 3*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotel.de, ACCOR and Travelocity so you can book your Mercure Hotel Dortmund City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Dortmund City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dortmund City staff and other travellers.
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Questions? Get answers from Mercure Hotel Dortmund City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all comfortable and big for a business hotel. Try to get a street view if possible but otherwise all are good.”
 of 5 bubbles JaideepB268, 23 Jun 2016 | Read review
“The rooms on the left side have a better view”
 of 5 bubbles Al-Sahraei, 11 Apr 2016 | Read review
“Away from the street”
 of 5 bubbles Kazar37, 11 Nov 2015 | Read review
“525 is good choice for view and space.”
 of 5 bubbles Ham67, 28 Apr 2015 | Read review
“All rooms were on the 4th floor or higher so no noise at all”
 of 5 bubbles carole07810, 19 Dec 2014 | Read review
5 of 5