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Mercure Hotel Dortmund City

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368 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Norrkoping, Sweden
Reviewed 6 days ago NEW

Arrived after dark, after some searching along the street found a small glass door that leads to 2 elevators to the reception on the 3rd floor. Felt very unsafe. An underwhelmed receptionist "greeted" me. Was on the 5th floor at the very end of a long corridor. Again, as a woman on my own I felt unsafe. The only reason...

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Helpful?
Thank Nicky603
Budapest, Hungary
Reviewed 2 weeks ago

Confortable room close to city center in Dortmund, great staff, good business rate. The room was really clean, the breakfast was really nice with a wide variety of cold and hot foods, tea and coffe. Reception staff was really friendly with good suggestions on things to see

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Tunde M
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Tunde M, thank you very much for staying at our place and sharing your stay at tripadvisor with the community. We appreciate your feedback and hare happy to hear that you could enjoy our location, the breakfast and the city. Please travel healthy in the future and we would be happy to welcome you as our guest again. Mercure...

Reviewed 3 weeks ago

We stayed at this hotel the first weekend of Feb because it was close to the event we wanted to visited the next day. Difficult to find it, the reception was on the 3rd floor, VERY STRANGE. It was very noisy, there is a club/pub near it, People were drunk and shouting and fighting the WHOLE night. Guns shots were...

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Helpful?
Thank Corrine T
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Corrine T, thank you for taking the time and sharing your stay at our hotel here with the tripadvisor community. I am sorry that you had problems to find the hotel. I can assure you that our night managers have a close partnership with the regulatory authority and the police in Dortmund and do their best to protect the...

Cardiff, United Kingdom
Reviewed 1 January 2017

Well, Mercure Hotel Dortmund City is only 5 mins from Dortmund Hauptbanhof which of course makes it an ideal location. A little strange on arrival was the fact that reception was on the third floor not the ground floor as normal, so the entrance is not immediately apparent, it does take a little time to work out. Once inside the...

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Helpful?
Thank teebee1984
Paris, France
Reviewed 28 December 2016

Location : 5min walk from the central station. The breakfast is really good. A very good stay, perfect for business trips. Minor disappointment : the room was quite small, I was given a single bedroom whereas I had booked a double room.

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Thank Doooz
Cambridge, United Kingdom
Reviewed 7 December 2016

Little difficult to find :) but was given a free upgrade and the room was excellent and the prices were very reasonable. Beds very comfortable and so clean :) the bathroom had a rare bath :) as well as the shower.

Review collected in partnership with Accorhotels.com
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Thank Riojarog
Lawrenceville, New Jersey
Reviewed 5 December 2016

Nice hotel with friendly staff and great breakfast buffet! The room was spacious and clean and this is a good location if you are in town visiting the Christmas markets. Clean, quiet at night and overall a good option. Would definitely recommend

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Thank Jaggar D
San Sebastian - Donostia, Spain
Reviewed 30 November 2016

The hotel in very central, less than 5 minutes waling from the main train station. The room I had on the 5th floor was quite large and, facing the back, very silent. Breakfast was good and the internet fast. This is certainly not a luxury hotel but it is a nice option id you need to be centrally located. The...

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Thank TravellerDonostia
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Traveller Donostia, thank you very much for staying with us and sharing your feedback with the tripadvisor community. It is a pleasure and motivation for our team to receive such positive feedback. We hope to welcome you again if you visit Dortmund once more and we wish you always a good travel in the future. Mercure Dortmund City &...

Reviewed 30 October 2016 via mobile

Very nice hotel situated close to the city centre and railway station. The staff is very friendly and helpful. Excellent breakfast buffet. The rooms are clean and spacious although I would prefer a shower instead

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Helpful?
Thank stefaan1976
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear User Stefaan1976, thank you very much for sharing your stay at our hotel here with the tripadvisor community. We appreciate your feedback and are pleased to share your comments with our team. It is great that your feedback includes all our teams such as, front office (very friendly staff), restaurant & kitchen (excellent breakfast) and housekeeping (clean rooms). We...

Toronto, Ontario
Reviewed 22 September 2016

I had another pleasant stay at the Mercure downtown dortmund. the front desk was very accommodating, gave me an umbrella on a rainy day and helped book my next stay next year. Also when i inquired styaing in amsterdam for anight the front desk helped arrange this. Also i was looking for a good Italian place in town and they...

Review collected in partnership with Mercure Hotels
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Thank colm_oshea
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear colm_oshea, thank you very much for your stay at our hotel and for sharing your stay and opinion with the tripadvisor community. We are happy that you could enjoy our central position and our front office team appreciates your feedback. We are looking forward to have you as our guest again. Until then have always a good travel. Mercure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund. ... more   less 

Additional Information about Mercure Hotel Dortmund City

Address: Kampstr. 35-37, 44137 Dortmund, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $103 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Dortmund City 3*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR and Hotel.de so you can book your Mercure Hotel Dortmund City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Dortmund City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dortmund City staff and other travellers.
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Questions? Get answers from Mercure Hotel Dortmund City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all comfortable and big for a business hotel. Try to get a street view if possible but otherwise all are good.”
 of 5 bubbles JaideepB268, 23 Jun 2016 | Read review
“The rooms on the left side have a better view”
 of 5 bubbles Al-Sahraei, 11 Apr 2016 | Read review
“Away from the street”
 of 5 bubbles Kazar37, 11 Nov 2015 | Read review
“525 is good choice for view and space.”
 of 5 bubbles Ham67, 28 Apr 2015 | Read review
“All rooms were on the 4th floor or higher so no noise at all”
 of 5 bubbles carole07810, 19 Dec 2014 | Read review
5 of 5