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CityClass Hotel Residence am Dom

Hotels.comUSD 131*
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#4 of 260 Hotels in Cologne
Certificate of Excellence
19/06/2017 20/06/2017
1 room 2 adults 0 children
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CityClass Hotel Residence am Dom
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329 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Rotterdam, The Netherlands
Reviewed 20 December 2016

Upon my arrival my credit card was charged as a guarantee. During my stay the room was not cleaned. Upon my departure they charged my credit card again. I did not get a reply to my mail asking to cancel the first payment. The location of the hotel is fine but the service is terrible.

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Helpful?
Thank rbergh52
London, United Kingdom
Reviewed 20 December 2016

We were visiting Cologne to visit the Christmas Markets. I do not believe we could have chosen a better hotel for our needs. From Cologne/Bonn airport Cologne central station is 15 minutes by train (I suggest getting the train ticket from the DB office on the same floor as you exit customs. It's on the right, past the 'down' escalator...

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2Thank Gary C
Bruges, Belgium
Reviewed 18 December 2016

We came with family to visit the Christmas Markets. The hotel had nice and clean rooms. The breakfast was very good with a big choice. Location could not be beter, there was even a Christmas Market in front of the hotel. We certainly would take the same hotel.

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Thank Viviane D
Birmingham, United Kingdom
Reviewed 17 December 2016

My friends and I stayed in this hotel when we visited the Christmas markets. We had barely any problems with this hotel at all. It was in a great location and easy to get to from the main train station. One of the christmas markets was right outside the front door of the hotel. Despite this it was very quiet...

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Thank Florence E
Reviewed 17 December 2016 via mobile

Great location! Elf-theme Xmas market just @ doorstep of hotel entrance! Excellent night view seeing the lit-up Dom from our top floor room! However if you stay on the top floor (5th level), you may have part of the roof cutting into the ceiling of your room. Room is modern, minimalist but functional. Kettle has to be asked from the...

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Thank Joey J
Victoria
Reviewed 16 December 2016 via mobile

Stayed for a visit to the Christmas markets and the location was perfect. I had a standard room on the top floor with sloped ceiling which I always love, and had a great view of the dom. the room was spotlessly clean and very comfortable. Had a little fridge which was great, but oddly no tea/coffee facilities. The only 2...

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Thank Emmy_123
New Delhi, India
Reviewed 12 December 2016 via mobile

If you are ok to pay the premium for location, then it's just going to be fine. Don't except anything lavish with respect to the amount you have paid. The premium is just for the location. Decent hotel which missed a lobby sitting area. Location was right near the cathedral in altsadt.l, very near the main Christmas fare. I didn't...

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Thank Saurabh M
Glastonbury, United Kingdom
Reviewed 10 December 2016 via mobile

We stayed here last year just after a refurb and it was great, this year however was not so pleasing, we advised the front desk of a foul smell in our room on the second day, the staff seemed reluctant to act and the problem was finally resolved on the fourth day. I feel that this should have been dealt...

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Thank jrscott47
Dublin, Ireland
Reviewed 8 December 2016

The hotel's location is excellent - close to all the city's principal sights, near a u-bahn (metro) station and with numerous excellent restaurants in the vicinity. Comfortable rooms, with good sized well appointed bathrooms. Bedroom windows, when closed, are very effective in keeping out noise from the street. Excellent breakfasts, ideal for setting one up for a day exploring the...

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Thank Trainman121
A TripAdvisor Member
1 review
Reviewed 7 December 2016 via mobile

Fantastic location, rooms spotless, old market literary on the door stop, great weekend away! Would definitely recommend this hotel for its central location and cleanliness! Cathedral 5 mins walk away plenty of restaurants and bars to choose from.

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Thank A TripAdvisor Member

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19/06/2017 20/06/2017
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Amenities

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  • Non-Smoking Rooms
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  • Air Conditioning
  • Minibar
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  • Public Wifi
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  • Room Service
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  • Laundry Service
Official Description (provided by the hotel)
*** Hotel Residence am Dom:At the Old Market, the gateway to Cologne's Old Town, this 3-star Hotel Residence am Dom tourists and business travelers with 56 comfortably furnished rooms and apartments as well as cordial service.Proximity to the attractive banks of the Rhine and the cathedral, the museums and the old town is a "Kölsch" lifestyle invite extensively and enjoy without regret.For meetings the hotel offers a modern conference room with audio visual equipment and professional assistance in planning and organization. ... more   less 

Additional Information about CityClass Hotel Residence am Dom

Address: Alter Markt 55, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $113 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CityClass Hotel Residence am Dom 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Cityclass Hotel Cologne
Hotel Style:
#3 Luxury Hotel in Cologne
#13 Best Value Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from CityClass Hotel Residence am Dom staff and other travellers.
4 questions
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London, United Kingdom
5 months ago

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Questions? Get answers from CityClass Hotel Residence am Dom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street or square can be quite noisy.”
malcolmr20, 25 May 2017 | Read review
“If you need quiet ask for a room that faces the inner courtyard”
lianemily777, 11 May 2017 | Read review
“Ask for a quiet room”
joehart2016, 12 Mar 2017 | Read review
“Rooms at the back are quieter.”
JGT64, 2 Mar 2017 | Read review
“601 for the best views”
WLSOND, 1 Feb 2017 | Read review
5 of 5
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USD 131* /night
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Prices are for 1 room, 2 adults
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