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Mercure Hotel Koeln West

703 reviews
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Traveller (133)
Room & Suite (51)
Dining (8)
Overview
  • Excellent19%
  • Very good46%
  • Average27%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (703)Write a Review
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All reviewsminutes by carcity centrea nice swimming pooltram stopovernight stopnice hotelsafe parkingsolid hotelspoke very good englishbeds were very comfortablefresh fruitfamily roomcoffee machinewi fipublic transportmotorwaytramline
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1 - 5 of 189 reviews
Reviewed 4 weeks ago

The hotel is at about 30/45 minutes from the train station (depends of the traffic). Located in an activity area and in front of a nice supermarket where you can find everything including hot meal for your diner in your room. It's good to know...More

Thank BULLIT92
Reviewed 10 January 2018

First, You need to pay an additional extra 8 euro for the parking, which is not included, or you can park on the open street. Our room had a few empty trash bottles left under the curtains, and the glasses were not dishwasher cleaned, but...More

Review collected in partnership with Accorhotels.com
Thank heriksen2018
Response from Henrik W, General Manager at Mercure Hotel Koeln WestResponded 4 weeks ago

Dear heriksen2018, thank you very much for your review. I appreciate your compliments regarding the breakfast. Please accept my apologies regarding the cleanliness of your room. I took the necessary steps regarding the prompt improvement of the handling and you can be assured that this...More

Reviewed 11 December 2017 via mobile

My son and I stayed at the Mercure Koeln West at the weekend on our trip to the Xmas Markets (and to take in a Bundesliga match). The hotel is about a 15/20min tram ride (Line 7 - Marsdorf) away from the city centre but...More

Thank john k
Reviewed 3 December 2017 via mobile

My husband and I stayed over for the night, we needed a break and some rest as we have a baby that doesn’t sleep and my sister offered to watch the kids for the night so that my husband and I could get some sleep....More

1  Thank Theonette R
Reviewed 30 August 2017 via mobile

Stayed in a family room with two extra beds for the kids. This was a little cramped but as we were really only sleeping there it was fine. Good location if you don't want to be in the city centre - tram stop a few...More

Thank emmbrook
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Heated pool
Indoor pool
Details
Price range
USD 79 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Best Value Hotel in Cologne
#31 Luxury Hotel in Cologne
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 79 - USD 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Best Value Hotel in Cologne
#31 Luxury Hotel in Cologne
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (133)
Room & Suite (51)
Dining (8)
Pool & Beach (3)
Questions & Answers
Ask a question
Leow Y
24 June 2017|
Answer
Response from Moirg | Reviewed this property |
I would suggest the train & tram network. Train from the airport and then tram line 7 (west of the city) getting off at Marsdof which is less than a 2 minute walk to the hotel.
0
Votes
Aurelia L
29 January 2017|
AnswerShow all 3 answers
Response from Henrik W | Property representative |
Dear Aurelia, Thank you for your questions about the hotel. Unfortunately, we are not near the Cologne fair centre. It is about 12 km away and takes about 35 minutes to get there by taxi. You will need about about 40 minutes... More
1
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12
Room Tips
"superior/business room"
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"Ask for extra pillows."
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"Avoid rooms on the road side"
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"5th floor was nice"
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