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Hyatt Regency Cologne

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#4 of 277 Hotels in Cologne
Certificate of Excellence
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Hyatt Regency Cologne
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2,027 Reviews from our TripAdvisor Community

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Showing 912: English reviews
London
Reviewed 2 days ago NEW

Over the Hohenzollen bridge about 10 to 12 minutes walk from Central station must be the best riverside view hotel in the city. It is just in front of the Cologne triangle. We were given room 123 on 1st floor, an upgraded room that directly faced the river & cathedral. A big room with 2 double beds & a good...

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Thank planetvenus
Zurich
Reviewed 2 days ago NEW

Enjoyed a nice room with a view on the cathedral - however the quality/standard of the room itself was mediocre. The rooms (and the entire hotel) seems not to have been refurbished in the last 15 years and hence have distinct "90s" flavour. Other than that, the service and overall stay was good.

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Thank D D
London, United Kingdom
Reviewed 4 days ago NEW

It felt a little impersonal with the exception of the fitness centre which was very good. What was annoying on this occasion were the three children who we think were about 7 years old running around and shouting in the dining room, Mezzanine and ground floor on the evening of Friday 2nd and again on the Saturday morning. No one...

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Helpful?
Thank Lynn H
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Lynn H, Thank you very much for your honest review on TripAdvisor. I love hearing that you liked our fitness centre. A satisfied guest is the greatest motivation for our team. Please send me an email at socialmedia.cologne@hyatt.com. I would like to discuss your experience in more detail if possible. I wish you a great week. With kind regards,...

Long Island, NY
Reviewed 5 days ago NEW

We stayed here for 5 nights at the end of November. We booked a regular room and it was very large and comfortable. We had the bed and breakfast plan which I would recommend. The breakfast was excellent every day and they keep it open until 10:30 AM. We chose a “quiet room” and it was indeed very quiet. If...

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Helpful?
Thank George_StonyBrook
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear George_StonyBrook, Thank you very much for your review on TripAdvisor. I loved hearing that you enjoyed your stay at our hotel and that everything was to your satisfaction. It is our greatest goal to make our guests smiling. We wish you a great Advent period and would be happy to welcome you again soon. With kind regards, Robin Saunders...

Bogota, Colombia
Reviewed 1 week ago

Excellent hotel , with very spacious rooms , superb service , delicious and complete breakfast , with nice environments all over the hotel , very close to the main central railway station , just on the fron of the Rhine river , with spectacular views to the cathedral of Cologne and his beautiful old steel bridge .

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Helpful?
Thank Gustavo G
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Gustavo G, Thank you very much for your review on TripAdvisor. We are happy to hear that your stay with us was to your full satisfaction. It is a great pleasure for us to learn that you liked our service and the hotel’s location. We would love to see you at our hotel again soon. With kinds regards, Robin...

Nottinghamshire, United Kingdom
Reviewed 1 week ago

Had a great time at theXmas markets and great baseto meet up with my German penfriend and family. The hotel and staff were very friendly and made us feel very welcome, nothing too much trouble, would definitely stay again

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Thank Kathryn S
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Kathryn S, Thank you very much for your review on TripAdvisor. I loved hearing that you enjoyed your time in Cologne and found our team to be friendly. We are delighted that you felt welcome and want to stay with us again. Dear Kathryn S, we wish you a great advent period. Yours sincerely, Robin Saunders General Manager

Ashbourne, United Kingdom
Reviewed 1 week ago via mobile

Another good stay at this property. I chose it because I like the Hyatt brand, and it's close to the exhibition grounds nearby for the event I was at. The breakfast wasn't up to its usual standard, and I know that that's because there is refurbishment going on. Same with the bar. When we checked in, on entering our room,...

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Thank mclachlan4321
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear mclachlan4321, Thank you very much for your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us once again. Recurring guests are the biggest compliment we can get. We fully understand your slight disappointment about the breakfast. We profusely apologise for the inconvenience. Dear mclachlan4321, we hope to welcome you back again soon, so...

Essex
Reviewed 1 week ago via mobile

Stayed here recently for business trip. Great location and views. Room was large and clean. Breakfast is superb. Early eating kept me away from the crowds. But a huge selection of food. My wife came to meet friends and enjoy some shopping. She used the pool which she enjoyed. Location is great for a quick walk across the bridge into...

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Thank MikeMason
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear MikeMason, Thank you very much for your review on TripAdvisor. I’m glad that you loved our hotel, our facilities and the short walk across the bridge to the city. We are happy to hear that you enjoyed your time in Cologne and at our hotel. We are looking forward to welcoming you back soon. With kind regards, Robin Saunders...

Zurich, Switzerland
Reviewed 1 week ago

My visit was a pleasure. Surely the renovation work was not very thrilling, bet Rhett staff truly did their best to ensure my stay would still be enjoyed. Breakfast was also very good. I would recommend the hotel to all my colleagues travelling, once the renovation work is done.

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Helpful?
Thank Marcel B
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Marcel B, Thank you very much for your review on TripAdvisor. I am delighted to hear that you enjoyed your stay in our hotel and found our staff to be courteous. It is a pleasure and honour for us that you would recommend our hotel in the future. With kind regards, Robin Saunders General Manager

Welwyn, United Kingdom
Reviewed 2 weeks ago via mobile

Nice enough but nothing special. We got a good deal but it was still quite expensive and I wouldn't consider the standard room rate good value for money. The room was comfortable and a good size. Overall the hotel is soulless. The wifi is terrible for a hotel that is obviously aimed at business people.

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Helpful?
Thank Anne B
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Anne B, Thank you very much for your review on TripAdvisor. I am glad to hear that your room was comfortable and was a good size. It’s our goal to make our guests feel comfortable. I regret that you were not at all satisfied with your stay. Please contact us via socialmedia.cologne@hyatt.com. Only with feedback we can improve our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Schalsick bar and our popular Hyatt Beer Garden. ... more   less 

Additional Information about Hyatt Regency Cologne

Address: Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: $165 - $976 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Cologne 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Expedia, Hyatt Hotels Corporation, Cancelon, Booking.com, Priceline, Agoda and Travelocity so you can book your Hyatt Regency Cologne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Cologne Hotel Cologne
Hyatt Cologne
Cologne Hyatt Regency
Hotel Style:
#1 Spa Hotel in Cologne
#1 Business Hotel in Cologne
#2 Family Hotel in Cologne
#3 Luxury Hotel in Cologne
#3 Romantic Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Cologne staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room facing the Rhine.”
 of 5 bubbles planetvenus, 7 Dec 2016 | Read review
“Rooms with view to the river and cathedral are more beautiful but I think most expensive also”
 of 5 bubbles gustavog893, 2 Dec 2016 | Read review
“Get a room facing the river for great views”
  • View from a rainly day at the Regency Club
  • Begonia suite
  • Begonia suite
  • Begonia suite
  • Begonia suite
 of 5 bubbles MrPhileasF, 19 Nov 2016 | Read review
“Room with a view over the Rhine gives excellent vista”
 of 5 bubbles Lewy53, 17 Nov 2016 | Read review
“Try for the higher floors and/or a river view (more expensive). As business traveller you might get 5% of tourist tax back. Inquire!”
 of 5 bubbles TaxiFaber, 6 Nov 2016 | Read review
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