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Mercure Hotel Koeln City Friesenstrasse

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Mercure Hotel Koeln City Friesenstrasse
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706 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Winslow, United Kingdom
Reviewed 5 days ago NEW

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Helpful?
Thank journeyspider
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

London, United Kingdom
Reviewed 2 weeks ago

Often with big hotel chains, words like “City Centre” do not always mean the hotel is very close to the location mentioned but in this case the name was accurate. The walk from the main station was relatively simple and short, and the Friesenplatz U-Bahn station was nearby. Checking in was swift and efficient (not least because I had checked...

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Helpful?
Thank RodneyfromLondon
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear RodneyfromLondon, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Rookhope
Reviewed 3 weeks ago

We stayed in this hotel at the beginning of November. It is located a 10 minute walk from the Hauptbahnhof and Dom and has a selection of breakfast and dinner restaurants nearby. We did not take breakfast which we thought was expensive and dinner had to be taken in the bar as the restaurant was shut without explanation. The room...

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Helpful?
Thank Gelim
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Gelim, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 5 weeks ago

It's a place with good service and nice facilites... It's located in a very livery street with several restaurants and bars... It's walking distance from city center (15 min). The only thing that bothered me was that at the entrance there was a strong "bathroom"smell.

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Helpful?
Thank jennycamposv
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear jennycamposv, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

varna
Reviewed 21 October 2016

Location was superb and the hotel staff were as well. Free of charge drinks was a great surprise! Close to bars and restaurants. Walking distance to old town. Breakfast was also tasty, good variety of food.

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Helpful?
Thank Dimitar D
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Dimitar D, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

The Hague, The Netherlands
Reviewed 21 October 2016

Well located hotel, close to the U-bahn, walking distance from the Dom. Nice rooms, and from top floor sight onto Dom, or radiotower. Parking under the hotel, 17 euro/day. Staff is very friendly end helpful

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Helpful?
Thank Pimmetje_7
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Pimmetje_7, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Glassboro, New Jersey
Reviewed 16 October 2016

small room and even smaller bathroom. great downtown location, everything is walk-able from here, including the main train station and the main cathedral. hotel staff are very friendly and lobby is modern with a computer to use for printer airline tickets, etc. There is no Air Conditioning in the rooms, your windows tilt inwards from the top or fully open...

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Helpful?
Thank JoeFlacco_NJ
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear JoeFlacco_NJ, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Prague, Czech Republic
Reviewed 14 October 2016

Nice and clean room, good service, free minibar items. The only problem was quite noisy room a) from noise outside, b) from airconditioning or something like that. For people with weak sleep, earplugs are recommended...

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Helpful?
Thank Petr M
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Petr M, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Saratoga Springs, Utah
Reviewed 12 October 2016

The hotel is a short 15 minute walk from the central train station in Cologne. The staff are friendly and fluent in English (and understanding with sub-par German skills). The rooms are clean and comfortable with all necessary amenities plus free beverages, replenished daily. The hotel includes a restaurant and bar, but is also surrounded by a number of restaurants....

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Helpful?
Thank Wildiris117
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Wildiris, thank you for your positive feedback! We hope to welcome you again in our hotel. whith kind regards Your team from Mercure Hotel Köln City Friesenstraße

Denver, Colorado
Reviewed 10 October 2016

This hotel is a 15min walk to the cathedral and is surrounded by great restaurants, lots of shopping, and culture. Rooms are nice, well taken care of and the windows open up all the way to allow good air flow if your room doesn't have air conditioning. Not sure why we were put on the smoking floor, but it wasn't...

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Helpful?
Thank TS B
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear TS, thank you for your positive feedback! We hope to welcome you again in our hotel. With kind regards yor team from Mercure Hotel Köln City Friesenstraße

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Discover Cologne from up close: The 4-star Mercure Hotel Köln City Friesenstrasse is located in the heart of the Rhineland city. All 103 rooms have free WIFI. Our CBH-certified hotel is ideal for your meetings with up to 200 people. The four flexible conference rooms are air-conditioned, with WIFI and the latest technology. The hotel is also in an easy-to-reach location. The main train station is 0.6 miles (1 km) away and the airport 11.2 miles (18 km) away. You can park your car in our garage. ... more   less 

Additional Information about Mercure Hotel Koeln City Friesenstrasse

Address: Friesenstr. 44-48, 50670 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $102 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koeln City Friesenstrasse 4*
Number of rooms: 103
Reservation Options:
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Also Known As:
Mercure Koeln City Friesenstrasse
Accor Koeln City Friesenstrasse
Hotel Style:
#21 Luxury Hotel in Cologne
#27 Best Value Hotel in Cologne
#36 Romantic Hotel in Cologne
#49 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koeln City Friesenstrasse staff and other travellers.
7 questions
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Plwmp, United Kingdom
London, United Kingdom

See all questions (7)

Questions? Get answers from Mercure Hotel Koeln City Friesenstrasse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back may be quieter”
  • Bedroom
  • TV Tower
  • Coathanger
  • Luggage storage
  • Shower - very tight
  • Workspace
  • View from shower
 of 5 bubbles RodneyfromLondon, 24 Nov 2016 | Read review
“travel in the cooler months since this hotel does not have proper Air Conditioning”
 of 5 bubbles JoeFlacco_NJ, 15 Oct 2016 | Read review
“Make sure to specify smoking or non-smoking.”
 of 5 bubbles Wildiris117, 11 Oct 2016 | Read review
“Request a non smoking floor”
 of 5 bubbles , 9 Oct 2016 | Read review
“higher floors will be quieter”
 of 5 bubbles joanne977, 24 Aug 2016 | Read review
5 of 5
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