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Hilton Cologne

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Hilton Cologne
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1,930 Reviews from our TripAdvisor Community

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Showing 1,168: English reviews
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Zwolle, The Netherlands
Reviewed 3 days ago NEW

The Hilton Cologne is a wonderful hotel very close to the Cologne cathedral. The staff is very friendly and the rooms are clean and comfortable. There is a very substantial breakfast buffet that's included. Perhaps the best thing about this hotel is the location. It's very convenient to all the center city shopping areas and it's 2 blocks from a...

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Helpful?
Thank MichaelinZwolle
Cincinnati, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017 via mobile

We were fortunate to get a duplex family room here on our last night of our family vacation. It was well worth it, what an amazing room(s) and the views cannot be beat! This room is actually two rooms, one a traditional King size room with an adjoining door to the duplex, a two story very modern and beautiful room....

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Helpful?
Thank luckyno39
About Hotel's Favourite Review
Hilton_Cologne, Guest Relation Agent at Hilton Cologne, responded to this review

Your warm words about our associates as well as the food quality and rooms were well received. I took the liberty to shared your impressions with the team. Thank you very much for this luckyno39. Our entire team is looking forward to welcoming you back in our hotel. Best regards, your Hilton Cologne Team

Reviewed 3 days ago NEW

This is the third time I have stayed as Diamond member in this hotel. While the location is excellent, close to shopping and transport etc. The customer service is getting worst at the Front Desk. While I do not necessary need to be welcomed as a valued Diamond member, but the check-in staff is very impersonal and she does not...

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Helpful?
Thank NNAus1288
Croxley Green, United Kingdom
Reviewed 3 days ago NEW

The staff at this hotel were very friendly - couldn't fault them. But more of a business hotel - didn't see many tourists, just men in suits most of the time there. Short walk to centre/restaurants/bars and a very short walk to the beautiful cathedral. We stayed on the 7th floor and it was EXTREMELY hot in the rooms. No...

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Helpful?
Thank katie321654
Berlin, Germany
Reviewed 4 days ago NEW

Per usual, met expectations for a pleasant stay (business travel). They uphold quality service levels although they do have noticeable staff turnover. The rooms were all updated now. I received a free upgrade (diamond status, so it's available), but this week prioritized given frequencies of stays; nice to see one of the experienced staff recognize you each time.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jameskelser
Fuerteventura, Spain
Reviewed 5 days ago NEW

You will find this Hotel next to the Cathedral of Cologne, that would be the only good point. But when we talk about the service and the room you should better choose another Hotel. They blocked us 50€ in our credit card, this hotel doesn´t offer you free wi-fi in your room, so you have to pay not less than...

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Thank Majorero85
Reviewed 6 days ago NEW

Very nice hotel! There is a Starbucks inside the hotel and a restaurant as well. The motel has a great location, 2 blocks from the beautiful Kolner Dom or Cologne Cathedral! We were in town to check out the Christmas markets and the hotel was within a few blocks of three of them as well as other shops and restaurants.

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Thank MaryAnn C
Reviewed 1 week ago NEWvia mobile

The hotel is located near of Cologne Cathedral . The staff in the reception block your credit card with 50€ deposit during 48hours.... not nice . Rooms with a bad standard for that category. Staff very arrogant and no helpfull . Very expensive for the quality offered . Very expensive internet access ( 24€ ) . Never again !!!

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Thank Moises J
Williamsburg, Virginia
Reviewed 1 week ago NEWvia mobile

This hotel was by far the best I have stayed at in Europe in quite some time. Very close to everything you would want to do in this town. The restaurant is very good and the wait staff I found were quite attentive. Breakfast in the morning was a large selection and was very well done. Had an upgraded room...

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Thank Dutchboy135
Reviewed 1 week ago

The location is the best you can get. Easy to reach from the airport with the public transport, walking distence to everithing, plus the Weekend price offer was fantastic. We staied for a weekend and the price that we paid matched our expectations

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Helpful?
Thank Denitsa G

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Konrad
Restaurant Konrad
Cuisines: European, German, Seafood, Grill, Contemporary
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of downtown Cologne, the Hilton Cologne hotel is ideally located for the Cologne business district and for some of the city’s most popular tourist attractions. Boasting contemporary style in a istoric setting this Old Town hotel allows guests to make the most of their stay in the city.Stay connected to friends, colleagues and the wider world through the business center and WiFi access. After a busy day in Cologne you can find an escape in the fully equipped fitness center. ... more   less 

Additional Information about Hilton Cologne

Address: Marzellenstrasse 13-17, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: $149 - $818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cologne 4*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity, Orbitz, Priceline and Agoda so you can book your Hilton Cologne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cologne Hotel Cologne
Hilton International Cologne
Cologne Hilton International
Hotel Style:
#9 Spa Hotel in Cologne
#13 Family Hotel in Cologne
#19 Romantic Hotel in Cologne
#21 Business Hotel in Cologne
#23 Luxury Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cologne staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cathedral bells ring fairly early, so if you're a light sleeper, ask for a room that's not on the cathedral side.”
 of 5 bubbles MichaelinZwolle, 20 Feb 2017 | Read review
“Top floors are very hot”
 of 5 bubbles katie321654, 20 Feb 2017 | Read review
“I love the sheets”
 of 5 bubbles 42denitsag, 16 Feb 2017 | Read review
“Looking at The Church Across the Street of the Dom (higher floors)”
 of 5 bubbles JohnCSTL, 14 Jan 2017 | Read review
“Upgrade to larger room. Worth it.”
 of 5 bubbles FriscoTripper, 7 Jan 2017 | Read review
5 of 5