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Excelsior Hotel Ernst

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 648*
USD 366*
USD 408*
USD 479*
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Excelsior Hotel Ernst
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1,158 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Nashville, Tennessee
Reviewed 1 week ago via mobile

I had the pleasure of staying at this hotel for a conference. The hotel was elegant, food was delicious and the service was impeccable. One night I invited a group of friends for drinks in the bar. We were having such a good time, no one noticed how late it was. When I asked for a last round of drinks...

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Helpful?
1Thank abf1011
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear abf1011, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It has been our pleasure to have you with us and we are more than happy that you and your friends also enjoyed staying with us. We hope to welcome you back in Cologne in the not...

Belgrade, Serbia
Reviewed 1 week ago

I spent one night in Hotel Excelsior Ernst in Cologne and liked it. The hotel is a bit old fashioned (they still use room keys!), but my room was spacious and very quiet. The location is also great, just a short walk to cathedral and near the rail station. The staff was very nice and professional. Might go back there...

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Helpful?
Thank Argo_7
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Argo_7, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review on Tripadvisor. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon...

Cologne, Germany
Reviewed 1 week ago via mobile

We can't thank the Excelsior team enough for making our stay such a pleasant experience. Travelling with a baby means we don't often take time to write a review. However, the impeccable service needs to be honoured. Thank you to the entire team. We had a wonderful stay and a great wedding anniversary, we felt very welcome and well taken...

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Helpful?
Thank aroundtheworld57
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear aroundtheworld57, Thank you very much for staying with us and we hope you and your family had a safe journey back home. We are delighted about your positive feedback as this is a wonderful motivation to my entire team. All of them are striving for the very best everyday and to make every moment from our guests an unforgettable...

London, United Kingdom
Reviewed 2 weeks ago

Last week, I went for a romantic weekend break to Cologne in Germany with my husband. We decided that it would be nice to treat ourselves and stay at the 5* Excelsior Hotel Ernst. The hotel is the only member of “The Leading Hotels of the World” in Cologne. Location: Excelsior Hotel Ernst is situated in the historic Old Town...

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Helpful?
1Thank FirstClass L
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear FirstClass L, First of all I would like to thank you for visiting our hotel. We thank you also for your detailed and positive comment. The entire team is more than happy to read that we could have convinced you from our service and quality and that you had a memorable stay with us. This is a wonderful motivation...

Baton Rouge, Louisiana
Reviewed 2 weeks ago via mobile

Truly a 5 star resort from the moment you enter. Rooms service and food were all the best. Would highly recommend. Bathrooms and amenities to the warm staff made our stay special. Bar was quite popular and rooms were spacious.

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Helpful?
1Thank Chandler L
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Chandler L, First of all I would like to thank you for visiting our hotel. The entire team is more than happy to read that we could have convinced you from our service and quality and that you had a memorable stay with us. We hope to welcome you back very soon and remain With best regards, Henning Matthiesen...

Reviewed 3 weeks ago via mobile

Excellent spicy bloody mary, hand mixed...All the circumstance with none of the pomp and in a great classy setting. Bar is the right when you walk in. Great staff. Free bar nibbles. Very relaxed atmosphere.😁

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Helpful?
Thank Derek H
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Derek, thank you very much for visiting our Piano Bar and sharing your impressions on Tripadvisor. We are very happy about your evaluation and will share your compliments with the entire team - this is a wonderful motivation for all of us! We hope to welcome you back very soon and remain With best regards Henning Matthiesen Managing Direktor

Reviewed 3 weeks ago

My colleague and I stayed here over the Carnivale weekend. Location is second to none with easy access to the station, shopping, cathedral and right on the parade route. The rooms are beautiful in the older part of the hotel where we stayed and very large. The bathroom was enormous but there was some mould growing on the marble in...

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Helpful?
Thank Shannon G
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Shannon, thank you very much for staying with us and sharing your feedback on Tripadvisor. It has been our pleasure to have you with us and we are more than happy that you also enjoyed staying with us. Nevertheless, please accept my apologies for the rudeness of our room service. This is not our standard and we have already...

Reviewed 4 weeks ago

Just stayed at Excelsior Hotel Ernst for the International Dental Show. The hotel was excellent in every way. From the time of check in, everything was exceptional. The staff could not have been more accommodating or knowledgeable. Location and food were excellent. The only thing that prevented me from a 5 rating was no air conditioning!

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Helpful?
Thank Chas C
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Chas C, Thank you for sharing your positive feedback on Tripadvisor. I am delighted to read that you have been pleased with our services and facilities and have forwarded your kind comments to my entire team. Your feedback is most encouraging in our quest for quality and highest standards of service. Most of our rooms have an air condition,...

Pasig, Philippines
Reviewed 23 March 2017

Very near to the cathedral, very nice room it's like traveling with aristocrat in the past. The drinks in the refrigerator is free. However even the people in the front desk is very aristocratic. We waited for a long hour to get a room. Treatment with clients are not good. They look as it seems I have no money since...

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Helpful?
1Thank albertoaquinok
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear albertoaquinok, Thank you very much for visiting our hotel and for taking the time to share your impressions with us. We are very happy to read that you liked your room. I am very sorry that you had to wait one hour for your it - due to our booking situation it was unfortunately not possible for us on...

istanbul
Reviewed 17 March 2017 via mobile

İ travel all over Germany staying in different Hotels. This is one of the best. Excellent service and very nice rooms. Nice bar and the restaurants in the Hotel both Japanese and İtalian/French are both excellent. Dont hesitate and stay in this Hotel in Cologne.

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Helpful?
1Thank raul151
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear raul151, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon and remain...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Excelsior Hotel Ernst Koeln
Excelsior Hotel Ernst Koeln
Cuisines: European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting

Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $236 - $847 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Excelsior Hotel Cologne
Hotel Style:
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#3 Family Hotel in Cologne
#3 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Hotel Ernst staff and other travellers.
8 questions
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Questions? Get answers from Excelsior Hotel Ernst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are room on the main street facing the cathedral.”
Torchythetourist, 18 Feb 2017 | Read review
“Book a regular room and take advantage of the suite upgrade”
Marmart48, 29 Jan 2017 | Read review
“The newly decorated Grand Deluxe rooms are beautiful”
tracyb190, 22 Dec 2016 | Read review
“I stayed in one of the refurbished rooms on level 5 but my colleague had a more traditional one (also on level 5)- both were excellent.”
Lexcee, 1 Dec 2016 | Read review
“Room with view of Cologne Cathedral”
D1883WEcharlesm, 19 Oct 2016 | Read review
5 of 5
TripAdvisor
USD 366* /night
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Hotels.comUSD 408
Booking.comUSD 479
AMOMAUSD 648
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*Disclaimer
Prices are for 1 room, 2 adults
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