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Excelsior Hotel Ernst

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Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia Germany
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Traveller (954)
Room & Suite (390)
Dining (109)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#3 of 284 hotels in Cologne
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best

Excelsior Hotel Ernst is an excellent choice for travellers visiting Cologne, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

Rooms at Excelsior Hotel Ernst offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free wifi.

Room service and a concierge are some of the conveniences offered at this hotel. A fitness center and a lounge will also help to make your stay even more special.

For those interested in checking out popular landmarks while visiting Cologne, Excelsior Hotel Ernst is located a short distance from Cologne Central Station (0.1 mi) and Praetorium (0.2 mi).

Travellers looking to enjoy some lobster can head to Hanse-Stube or taku. Otherwise, you may want to check out a French restaurant such as Le Moissonnier, Hommage, or Hanse-Stube.

Cologne is also known for some great history museums, including Roman-German Museum (Romisch-Germanisches Museum) and Kölner Karnevalsmuseum, which are not too far from Excelsior Hotel Ernst.

Enjoy your stay in Cologne!

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Room service
Safe
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
German

Location

Full view
100Great for walkers
Grade: 100 out of 100
166Restaurantswithin 0.5 km
81Attractionswithin 0.5 km
1615Reviews13Q+A100Room tips
Traveller rating
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Popular mentions
MAGzrh wrote a review 19 Oct
Zollikon, Switzerland225 contributions186 helpful votes
I stayed apparently in a renovated room for a short night. Checked in at 2300 and checked out at 0630. I found the room NOT being in a good shape. Slightly run down, tiny shower, no single usage bathgels (in covid times), slight mold in the shower and incredible dirty air filters (see picture). I dont want to know how it looks behind these walls if the guest can already see that….. The beds are far from being comfortable (at least my subjective feeling) I am not a regular Cologne guest for the moment but certainly will not come back to this hotel. Way for improvement
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Date of stay: October 2021Trip type: Travelled on business
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Response from Georg Plesser, Geschäftsführer at Excelsior Hotel Ernst
Responded 2 days ago
Dear Guest, Thank you for choosing the Excelsior Hotel Ernst during your recent visit to Cologne. We appreciate that you have taken the time to share your comments here on TripAdvisor. We are taking your feedback regarding your room and cleanliness very seriously and would like to offer you different room categories for your next visit. Please accept our sincere apologies for the inconvenience caused by this. Please be assured that this is certainly not a standard that one can expect from our hotel. We do hope that we will have the opportunity to welcome you again in the future. Kind regards Melanie Kräling Quality department
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Andre B wrote a review Sep 2021
Hong Kong, China3 contributions8 helpful votes
Fantastic property with plenty heritage, great central location with Dom view and service minded, proactive and friendly staff. Breakfast buffet with huge selection of high quality food. We are already looking forward to return during our next trip.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Georg Plesser, Geschäftsführer at Excelsior Hotel Ernst
Responded 3 weeks ago
Dear guest, we appreciate your kind words about our staff and our breakfast. Of course we have shared your feedback with the whole team. This is a great motivation to all of us. Kind regards
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James1962186338 wrote a review Sep 2021
London, United Kingdom73 contributions147 helpful votes
St Bernhard was, as you all know, a Cistercian monk canonized as far back as 1174. A mystic and founder of the Abbey of Clairvaux, this notable human has been reincarnated at the Excelsior Hotel, Cologne. Crowds run to touch the hem of his garment, veterans kiss his shadow, the unfortunates hold out their palms in supplication. 'He lives! He lives!' Here is a 21st century Saint, a man who goes beyond the role of mere Human and transmogrifies into a living, canonized mystic. This gentleman, and his array of Lesser Saints is one of the reasons I choose to stay in this hotel. The service is spectacular. The rooms are marvellous too though there is one word of warning. I always pay the modest upgrade to a suite because, on the one night I stayed in a simple room, I found it a little threadbare. Go large! This is one of my favourite hotels in the world. It's a religious experience.
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Date of stay: August 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
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Response from Georg Plesser, Geschäftsführer at Excelsior Hotel Ernst
Responded 9 Sep 2021
Dear James1962186338, thank you very much for your feedback. We hope to welcome you soon again! Sincerly
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jangR5554XC wrote a review Aug 2021
Hinnerup38 contributions25 helpful votes
We was staying at the hotel for the second time, and found the same perfect and personal service as always. The hotel is well maintained and elegant. We look forward to stay there again. Xxxxxxxxxxxxxxx. The hotel was, because og corona restriktions not the same.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Georg Plesser, Geschäftsführer at Excelsior Hotel Ernst
Responded 27 Aug 2021
Dear Guest, Thank you for staying with us and for taking the time to complete our comment form. I am delighted you enjoyed your recent stay at the Excelsior Hotel Ernst and that we managed to exceed your expectations. It goes without saying that it will be with great pleasure that I will share your compliments with the entire team. This is a great motivation for all of us. A very warm welcome back awaits you whenever you are able to visit us again. With warm regards,
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James1962186338 wrote a review Nov 2020
London, United Kingdom73 contributions147 helpful votes
I used to write copious, and secretly rather witty, reviews for this site which, erroneously I bet, then claimed I had been read by over 50,000 people. I am returning to the reviewing fray in a bid to get my readership up by one because, if nothing else, Joe Public must be made aware of hotels like the Excelsior. The derivation of the name is not, as some might suppose, a computer application of some use, but a verb, ‘excel’, to be damn good at something and the Excelsior does exactly what it says on the rather glamorous 1930’s entrance. It excels. It is damn good at everything. Aside from a slight misunderstanding over breakfast charges, the guilty party may or may not be another site or my own latent stupidity but I would have to describe this as one of the best hotels I have ever stayed in. It flitted that lovely medium between modern and art modern, if you get my drift? In other words, it wasn’t some frightfully sterile new hotel with a ‘brand’ and all the charm of a Klu Klux Klan memorial party, it was a traditional hotel, one with charm and history but in the Rolls Royce category of comfort. The staff were, quite frankly, spectacular and must have been to the Franz Beckenbauer school of management because they were a team, pulling together for the general pleasure of the three guests. This in turn gives me a chance to thank and congratulate them personally. Ave! Salute! Thanks.
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Date of stay: November 2020
Value
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Service
Trip type: Travelled on business
1 Helpful vote
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Response from Georg Plesser, Geschäftsführer at Excelsior Hotel Ernst
Responded 20 Nov 2020
Dear James, Thank you for choosing the Excelsior Hotel Ernst during your recent visit to Cologne. We appreciate that you have taken the time to share your comments here on TripAdvisor. We are indeed very proud of combining modern features with classic, elegant style. Furthermore we would like to thank you for your comments about our wonderful staff. It is always a pleasure to read and share such great feedback. We do hope that we will have the opportunity to welcome you again in the future. Kind regards, EXCELSIOR HOTEL ERNST
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PRICE RANGE
USD 209 - USD 399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
excelsior hotel cologne
LOCATION
GermanyNorth Rhine-WestphaliaCologneAltstadt-Nord
NUMBER OF ROOMS
137
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Frequently Asked Questions about Excelsior Hotel Ernst
Which popular attractions are close to Excelsior Hotel Ernst?
Nearby attractions include Cologne Cathedral (0.06 km), Kolner Philharmonie (0.3 km), and NS Documentation Centre of the City of Cologne (0.4 km).
What are some of the property amenities at Excelsior Hotel Ernst?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Excelsior Hotel Ernst?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Excelsior Hotel Ernst?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Excelsior Hotel Ernst?
Conveniently located restaurants include Hanse-Stube, Kuchi Mami, and maiBeck.
Are there opportunities to exercise at Excelsior Hotel Ernst?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Excelsior Hotel Ernst have an airport shuttle?
Yes, Excelsior Hotel Ernst offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Excelsior Hotel Ernst located near the city centre?
Yes, it is 0.3 km away from the centre of Cologne.
Are any cleaning services offered at Excelsior Hotel Ernst?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Excelsior Hotel Ernst?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Excelsior Hotel Ernst offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.