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24/12/2017 25/12/2017
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    Excelsior Hotel Ernst

    Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia, Germany
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    24/12/2017 25/12/2017
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     8 people are viewing this hotel
    USD 302*
    USD 236*
    SAVE USD 66
    USD 302*
    USD 301*
    Traveller (646)
    Room & Suite (250)
    Dining (55)
    • Excellent76%
    • Very good17%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Pets Allowed
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
    All hotel details
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    24 Dec.25 Dec.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,248)
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    1 - 5 of 702 reviews

    Reviewed yesterday via mobile

    Great location, close to cathedral and Christmas markets. Very attentive and helpful staff. Extremely family friendly. It’s the extra attention to details that really makes the difference, would highly recommend and would visit again. 👏🏼

    Thank Phil L
    Reviewed 1 week ago via mobile

    I booked this hotel as a surprise for my fiancé’s birthday. The location is excellent right next to the Dom and the train station. Could have asked for any better. We were slightly disappointed on check in when we were told our room was still...More

    Thank alead22
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 1 week ago

    Dear alead22, Thank you for choosing the Excelsior Hotel Ernst for your special occasion and for taking the time to share you feedback here on TripAdvisor. We are delighted that you enjoyed your room as well as the small details during turn down service. We...More

    Reviewed 1 week ago via mobile

    Top class all over at this hotel. From the first moment you feel very welcome. The lady at the front desk was superb, they couldn’t find my booking, but this was solved with such an elegance, that I must give many positive vibes to her....More

    Thank Kenneth B
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 1 week ago

    Dear Kenneth B, Thank you for visiting the Excelsior Hotel Ernst and for sharing your feedback with us. We are very happy that you felt very welcome and we have past on your compliments to our colleagues at the front desk. How wonderful that we...More

    Reviewed 1 week ago via mobile

    We come here every few years for the Christmas markets and ALWAYS stop in this hotel. The staff are wonderful, the atmosphere is always good and the rooms are spot on. Clean, comfortable and elegant. The showers nearly send you down the plug which is...More

    Thank Melissa P
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 1 week ago

    Dear Melissa P, We thank you so much for choosing the Excelsior Hotel Ernst again during your Christmas markets tour in Cologne. We are most grateful to you for taking the time to share your kind review. We are truly delighted that you enjoyed your...More

    Reviewed 3 weeks ago via mobile

    We stayed sadly only one night. It was a dream. The room was elegant and the breakfast was amazing. We loved this hotel!!! The fitness room is nice and clean and with water bottles for hydration. The place looks like a small castle on the...More

    Thank Shavaughn C
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 2 weeks ago

    Dear Shavaughn C, Such a shame that you only stayed with us for one night. Thank you so much for your kind feedback. We are delighted that you enjoyed your room and that you found breakfast to be amazing. What a wonderful motivation for our...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Dry Cleaning
    • Conference Facilities
    • Babysitting
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • USD 197 - USD 655 (Based on Average Rates for a Standard Room)
    • Hotel class
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    • #3 Family Hotel in Cologne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 137
    • Reservation Options
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    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Cologne >
    • Altstadt-Nord
    • Also Known As
    • Excelsior Hotel Cologne
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    Traveller (646)
    Room & Suite (250)
    Dining (55)
    Hotel & Grounds (387)
    Bathroom (79)
    Business Centre & Event Rooms (5)
    Family and Play Areas (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    3 June 2017|
    Response from tuner1950 | Reviewed this property |
    1 March 2017|
    AnswerShow all 3 answers
    Response from excelsiorhotelernst | Property representative |
    Dear LennaLam, thank you very much for your kind request. First of all we are delighted to learn of your interest in our hotel. You can reserve a room online at our website or by telephone. (+49 221 270 1). Please do... More
    Google Translation
    17 July 2016|
    Response from Cornelia H | Reviewed this property |
    To my knowledge this is a public garage (underground) . It is probably as secure as any public garage is in a German city. Please contact the hotel for further details.
    Room Tips
    "Rooms are roomy. You won't need a big room for a family."
    Read review
    "Rooms at the front have views of the cathedral."
    Read review
    "From the higher floors you can see the river nicely"
    Read review
    "Not a good choice if you need fast internet."
    Read review
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