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Pullman Cologne

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#6 of 277 Hotels in Cologne
Certificate of Excellence
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Pullman Cologne
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1,664 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Sydney, NSW, Australia
Reviewed 7 January 2017 via mobile

I love it when every square cm of a hotel room has been thoughtfully designed, right down to the space saving drawer for the kettle and the ample wardrobe space. Check in was excellent and we were fortunate to be given a room on level 10 with a view to the cathedral. The view on the other side of the...

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Helpful?
Thank aussiepiper
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear aussiepiper, thanks for staying with us and for the highly recommendation of the Pullman Cologne. Your kind response is a wonderful motivation for the designers and our team and we all are happy to read that we could meet your expectations at all. Are you already planning your next trip to Cologne? We would love to welcoming you back!...

Calgary
Reviewed 3 January 2017

Had a 3 day stay here after our Rhine river cruise. Very conveniently located for walking to the main cathedral and for shopping in the downtown/old town areas.The rooms are modern, spacious and clean. All the ammenities one would desire--flat screen T.V.,comfortable bed, coffee station, large bathroom and shower area, good views. The staff were very helpful giving directions and...

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Thank stampfan
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear stampfan, we are pleased to read that you had such a great experience with our hotel in Cologne as you had in other Pullman hotels! Thank you so much for your kind words concerning our room, the staff and the breakfast. Please do not hesitate to contact us if we can assist you in any planning for your next...

Sinsheim, Germany
Reviewed 30 December 2016

Great hotel, nice rooms, excellent service, very central location - best breakfast! Nothing more to wish for. Room rates are sometimes very high but if you look at what you get - starting from great service at check in, high quality beds and covers, great bathrooms and towels through great food and very silent rooms despite the location, finishing with...

Review collected in partnership with Pullmanhotels.com
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Thank Sabrina D
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sabrina D, especially the breakfast crew is delighted to receive your nice feedback, but of course the whole team is happy to read that the Pullman Cologne is "always a great place to stay". Thank you very much for choosing our hotel and for your response on Tripadvisor after staying with us! We hope to weloming you back for...

Ipswich, United Kingdom
Reviewed 30 December 2016

Cologne was our first stop from Calais in our trip across Germany to Poland, before heading to Scandinavia. Decided to use Pullman Cologne as Trip reviews were quite good, & I'm an Accor member. First impressions were good, very new & modern hotel. Check-in was super easy, & the lady on the desk was most helpful! As a Gold Member...

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Thank Nick L
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Nick L, me and the team are delighted about your positive response regarding your stay with us at the Pullman Cologne, especially with the breakfast and our staff. Thank you so much for visiting us and for sharing your experience with all readers on this site. We all hope that you had a pleasant stay in the other Accor...

A TripAdvisor Member
Berlin, Germany
Level Contributor
3 reviews
Reviewed 29 December 2016 via mobile

Location, Location, Location ... Two stops on the U-Bahn from the Main station (Dom/Hbf) to Freisenplatz then 3-4 min walk along one road so it's very simple to locate. Also a great location for the Karneval celebration ... Two big stands outside the hotel the route passes the hotel ... Actually we watched a bit of the parade from the...

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Thank A TripAdvisor Member
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear guest, thank you so much for staying with Pullman in general and in Cologne so often! We are delighted to receive your detailed feedback and your nice words especially regarding the carnival and the rooms layout. Nevertheless we want to apologize for forgetting to register your late check out, sorry! It´s also nice to read your last sentence and...

Calgary, Canada
Reviewed 28 December 2016 via mobile

We found everything about this hotel to rate a good review. The staff are efficient , friendly and helpful. The design of the hotel and rooms is more than we expected with efficiencies we rarely find elsewhere. We required an exceptional request - no problem for them. We concluded the dining room served the best meal we had over our...

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Thank calgarian48
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear calgarian48, we are honoured by your nice feedback regarding your stay at the Pullman Cologne and happy that you are converted to Pullman after your visits in Basel and Cologne. Thanks for sharing your experience on Tripadvisor and for giving 5 points! We look forward to welcoming you back at our hotel and wish you a Happy New Year...

Oedelem, Belgium
Reviewed 28 December 2016

The hotel is a little away from Köln Hauptbahnhof, but we see it as a positve element as the hotel is situated the busy shopping area and the Belgischer Viertel area. We were welcomed very friendly en politely. The room offered a very nice comfort level with excellent beds inviting you to lay more... The bathroom is big enough, the...

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Thank KNG6900
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear KNG6900, it´s nice for the whole team to read your conclusion (and of course he words before!). Thanks for your detailed feedback and for giving us 5 points. Please let us know if we can assist you in any way before and during your next visit. Best regards from Cologne and a Happy New Year! Sonja Pohl Training &...

Reviewed 25 December 2016 via mobile

We enjoyed a night at the Pullman with a comfortable room, great bathroom, amazing breakfast and very helpful employees. The hotel location is not the best but everything can be easily reached by cab. A very good choice in Cologne.

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Thank Yassine B
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Reading your kind comment is a pleasure for us! Dear Yasinne B, thanks for your nice words regarding the room, the breakfast and our team! We all look forward to welcoming you back and send our best regards from Cologne! Sonja Pohl Training & Quality Manager

Portsmouth
Reviewed 23 December 2016

Located a short walk from Koeln railway station (about 15 minutes) the hotel offers a haven from the madding crowds. A warm welcome upon arrival, with my room key ready, as I'd used the online check-in facility. The people who work there, were friendly & approachable, making my stay a pleasure. The room provided, being clean, comfortable and well maintained....

Review collected in partnership with Accorhotels.com
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Thank Signalman-1965
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Signalman-1964, we are honoured to read that the Pullman is your hotel of choice for your visits in Cologne and that our staff made your stay with us a pleasure! Thanks you so much for sharing your experience on Tripadvsior in that kind way! Me and the team wish you a happy and healthy new year 2017! Sonja Pohl...

Vlaardingen
Reviewed 22 December 2016

Very nice hotel in center of Cologne. On walking distance of shopping centers. Good atmosphere. Easy acces with parking facilities. Fine facilities in nice surroundings. Excellent customer orientated staff. Recommendatory!

Review collected in partnership with Accorhotels.com
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Thank AbNijgh
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear AbNijgh, thank you so much for posting your feedback reagrding your stay with us on this site! We are pleased to see that your stay has been fine. Greetings from Cologne and a Happy New Year! Sonja Pohl Training & Quality Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 

Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $156 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Cheap Tickets, ACCOR, Agoda, Booking.com and Travelocity so you can book your Pullman Cologne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne
Hotel Style:
#2 Spa Hotel in Cologne
#4 Luxury Hotel in Cologne
#4 Business Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Family Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cologne staff and other travellers.
16 questions
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Questions? Get answers from Pullman Cologne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book a superior/deluxe room”
 of 5 bubbles Sharonfv, 1 Feb 2017 | Read review
“Ask for Dome view room.”
 of 5 bubbles CCA_990, 10 Jan 2017 | Read review
“Room with view on Dom-cathedral.”
 of 5 bubbles KNG6900, 28 Dec 2016 | Read review
“High Up on Cathedral side”
  • Early morning view from our bedroom
 of 5 bubbles Traveller11Michael, 18 Dec 2016 | Read review
“Book via Accor members for discount”
 of 5 bubbles Rawsy, 12 Oct 2016 | Read review
5 of 5