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Pullman Cologne

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#6 of 262 Hotels in Cologne
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Pullman Cologne
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1,683 Reviews from our TripAdvisor Community

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Showing 731: English reviews
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Columbus, Ohio
Reviewed 1 week ago via mobile

My wife and I stayed 4 days at this wonderful hotel. It was close to museums and delicious restaurants, and we also enjoyed cocktails on the 12th floor at Lab12. Fantastic service and a wonderful view of Köln from our room on floor 10. Highly recommend.

Thank Marielle B
Ipswich, United Kingdom
Reviewed 30 December 2016

Cologne was our first stop from Calais in our trip across Germany to Poland, before heading to Scandinavia. Decided to use Pullman Cologne as Trip reviews were quite good, & I'm an Accor member. First impressions were good, very new & modern hotel. Check-in was super easy, & the lady on the desk was most helpful! As a Gold Member...

Thank Nick L
About Hotel's Favourite Review
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Nick L, me and the team are delighted about your positive response regarding your stay with us at the Pullman Cologne, especially with the breakfast and our staff. Thank you so much for visiting us and for sharing your experience with all readers on this site. We all hope that you had a pleasant stay in the other Accor...

Reviewed 1 week ago

we stayed in the hotel for 2 nights in February. the rooms are great, you have anything you need, wifi signal was excellent. breakfast was really good, especially on the first day. on the second day we were moved to a different place at the hotel (some venue) to have breakfast there, is was a bit of a mess place...

Thank bdelad
Reviewed 17 February 2017

Pullman hotel is very modern and exciting. The rooms are decent too. Interior of hotel is good as well. The rooms if you are lucky have some good views. The staff are very professional as you would expect from a 4/5 star establishment.

Thank Darrell R
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Darrell R, thanks for staying with us at the Pullman Cologne and for reviweing your experience with us. We are happy to read that you describe our staff as very professional! Best regards from Cologne! Sonja Pohl Training & Quality Manager

Reviewed 14 February 2017 via mobile

Like most Pullman hotels this is a modern and efficient property with professional staff but somewhat sterile. Nothing to fault it though except perhaps that the location is not as close to the centre as would be practical but is still ok.

Thank LondonTelegramSam
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear LondonTelegramSam, thanks for your feedback after staying with us at the Pullman in Cologne. It is nice for us to get to know that you have been satisfied, especially with our staff. Best regards Sonja Pohl Training & Quality Manager

Seoul, South Korea
Reviewed 14 February 2017

Nice view, comfy room. Great amenities. Convenient location. The lobby and the hotel itself is not huge, but in Köln this is large enough. It was not in a noisy neighborhood, which was even better. I was satisfied in every way.

Thank jparadise11
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear jparadise11, thanks for reviewing your stay with us on Tripadvisor. We hope you had a save journey back home and are now happy to read that you have been satisfied in every way. Greetings from Cologne and we hope to weloming you back! Sonja Pohl Training & Quality Manager

London, United Kingdom
Reviewed 13 February 2017

The Pullman Cologne offers everything anyone could want from a modern hotel: excellent service, 1st class facilities and good location. I was particularly impressed by the comfort of the room and the large choice offered for the breakfast. All the staff were great and helpful, particularly to my partially disabled colleague.

Review collected in partnership with Accorhotels.com
Thank Stephen W
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Stephen W, we are happy that your colleague and you have choosen the Pullman for a stay in Cologne and now to receive your kind feedback. Thank you so much for your positive words regarding the room, the breakfast and especially the staff. Best regards and we hope to welcoming you back for a next stay with us Sonja...

Reviewed 2 February 2017

I am an Accor platinum card holder, booked Delux room, wasn't offered an upgrade and my status wasn't mentioned at all. Room was very nice and comfortable. Linens and bed were great. Room stunk of smoke and even after staff came and sprayed twice the smell still lingered. Breakfast was good although no bananas or berries, the two things I...

Thank Sharonfv
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sharonfv, thanks for staying with us at the Pullman Cologne and for reviewing your stay here on Tripadvisor. Of course, our platinum card holders get an upgrade if availibilty is given. If not it has to be explained at check in by our front office staff. I am very sorry that this has not been mentioned during your stay...

Reviewed 22 January 2017 via mobile

This is a very good hotel centrally located in Cologne. Get an upgraded room in a high floor and you will have a very modern and spacious room with view over the city. Efficient reception and very good breakfast.

Thank Rh05
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Rh05, thanks for posting your feedback regarding your stay with us on this site. We are happy to receive your 5 points and send our best wishes from Cologne. Hope to see you soon! Sonja Pohl Training & Quality Manager

Moscow, Russia
Reviewed 18 January 2017 via mobile

I with my wife stayed at this hotel in the middle of January during three nights, when we was traveling across Germany by car. The benevolent personnel, spacious number overlooking a cathedral, purity (thanks chambermaid Elena Kraft), various breakfasts, good level of a signal Wi-Fi. Under hotel - an underground city's parking (the ticket is paid on hotel reception). The...

Thank Tor89
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Tor89, thanks for staying with us in Cologne during your trip across Germany and also thank you for your great rating and your kind words. Of course I will forward your comment to Elena and also to the kitchen team. We all would like to welcoming you back if you are in Cologne again! Best regards Sonja Pohl Training...

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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 

Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $153 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne
Hotel Style:
#2 Spa Hotel in Cologne
#4 Business Hotel in Cologne
#4 Luxury Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Family Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cologne staff and other travellers.
16 questions
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Questions? Get answers from Pullman Cologne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book a superior/deluxe room”
 of 5 bubbles Sharonfv, 1 Feb 2017 | Read review
“Ask for Dome view room.”
 of 5 bubbles CCA_990, 10 Jan 2017 | Read review
“Room with view on Dom-cathedral.”
 of 5 bubbles KNG6900, 28 Dec 2016 | Read review
“High Up on Cathedral side”
  • Early morning view from our bedroom
 of 5 bubbles Traveller11Michael, 18 Dec 2016 | Read review
“Book via Accor members for discount”
 of 5 bubbles Rawsy, 12 Oct 2016 | Read review
5 of 5