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Mercure Hotel Koln Belfortstrasse

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360 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Level Contributor
6 reviews
Reviewed 3 weeks ago via mobile

+ very close to downtown + clean and located in a quiet zone - hotel parking place available for 18€/day, but we've left it in street for 4€/day - no fridge/mini bar in the room - expensive: 280€ for 2pp, 2 nights without breakfast included

Helpful?
Thank Sorin S
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear guest, thank you for your honest and positive feedback. It was a pleasure to read it. In our standard rooms there is no minibar, but we have a market place next to the front office, where you can buy some snacks and drinks. You can also request the next higher category (Superior), there is a minibar in the room.... More 

Barcelona, Spain
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

The hotel location is good, 5-10 min walking to city center. The room was ok, clean and quiet. Coffee and tea in the room. Minibar. Bathroom and amenities nice. Check in was terrible. Just the keys and floor. Not inform us about breakfast time (i had included), nothing about hotel services or coffee and tea facilities in the room. Nothing... More 

Helpful?
Thank NatPM
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear guest, thank you for your honest feedback. It was a pleasure to read the positive things. We apologize for the service at the front office. We've already communicated your negative feedback with our front office manager. We hope to welcome you again during your next stay in cologne. Kind regards, your Mercure Hotel Köln Belfortstrasse More 

Soest, The Netherlands
Level Contributor
478 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 5 weeks ago

This hotel is somewhere located in a suburb. (Free) Parking at streetside is possible. Check the signs. Check in was ok-ish, reservation plus payment was settled by travel agent, reception had some problems understanding my pre payment (wanted to have my credit card). Also I had to fill in a form to waive fee for business people. This was the... More 

Helpful?
Thank PoggiBonsi2012
Buckingham, England, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 October 2016

Hotel is well placed just on the edge of the centre in a quiet residential area. Easy to drive to our via the metro. Breakfast is a little expensive but you do get a good range of quality items. All rooms are modern and comfortable. Liked the coffee machine in the rooms.

Review collected in partnership with Mercure Hotels

Helpful?
Thank John N
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear Guest, thank you very much for your honest and positive feedback! We hope to welcome you again very soon! Best regards from Cologne, Your Mercure Hotel Team More 

Sao Paulo, SP
Level Contributor
265 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 15 September 2016 via mobile

Be prepared for long lines at the reception. Check-in and out is extremely slow. Their breakfast is ok although their orange juice is undrinkable. The room I am in 366 smells really bad. I was at 314 last week and jet wa

Helpful?
Thank HugoD33
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear guest, thank you for your honest feedback. We apologize for the bad smell. We are going to fix the problem as soon as possible. Our technical department is already involved. We hope to welcoming you again during your next stay in cologne! Kind regards, your Mercure Hotel Köln Belfortstrasse More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016 via mobile

Nice. Beautiful Mercure hotel in a quiet neighbourhood and good location; just about 4 stops on the tram to the city centre or 10/15 minutes by car. Good and helpful staff. Delicious breakfast with lots to choose from. A good kitchen for lunch and dinner. Suitable for family outing; with its self serve self catering apartment in an opposite apartment.... More 

Helpful?
Thank Layiwola A
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear guest, thank you for your honest and positive feedback! It was a pleasure to read it. If you are interested for the next Spoga/Gafa fair in cologne, you can contact us: josefine.ostros@eventhotels.com (Junior Convention Sales Manager) / belfortstrasse@eventhotels.com (general). We are looking forward to welcoming you again very soon. Kind regards, your Mercure Hotel Köln Belfortstrasse More 

Sao Paulo, SP
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 September 2016 via mobile

Nice comfortable room, good location, nice staff, parking, great pool! Would recommend for both business and tourism. Easy access if you come by car, not far from city center, about 1.5 km, in a calm area.

Helpful?
Thank Paloma_Canil_Lapinus
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear Paloma, thank you for your honest and positive feedback. It means a lot to us! We are looking forward to welcoming you again during your next stay in Cologne. Kind regards, your Mercure Hotel Köln Belfortstrasse More 

Level Contributor
31 reviews
19 hotel reviews
Reviewed 6 September 2016

Just spend one night there to get some rest before a meeting the next day. Kinda hard to get to with GPS. Was a bit tricky to take the right turns. Hotel offered sufficient parking spaces (arrived late in the evening). Seems like they have two sorts of rooms i.e. older ones and refurbished ones. Fortunatelly I had a "new"... More 

Helpful?
Thank ElPuro247
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear guest, thank you for your positive and honest feedback. It means a lot to us! We are looking forward to welcoming you again very soon. Kind regards, your Mercure Hotel Köln Belfortstrasse More 

Bradford, England, United Kingdom
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 August 2016

The hotel was easy to find, a short walk from the train station. The reception staff were really friendly and helpful and everyone understood English perfectly which was a bonus. We received a room upgrade when we arrived and our room was spacious and clean with a walk in shower. Breakfast was a highlight, plenty of choice and meant we... More 

Helpful?
Thank ClairesBears
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear Guest, thank you very much for your honest and positive feedback! We hope to welcome you again very soon! Best regards from Cologne, Your Mercure Hotel Team More 

Cambridge, United Kingdom
2 reviews
Reviewed 28 July 2016

Nice hotel with parking well within walking distance of local amenities the river and the city center. Staff were friendly and polite and happy to help. A nice indoor pool. We would go back there again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank pgs22
Josefine O, Verkaufsleiter at Mercure Hotel Koln Belfortstrasse, responded to this review

Dear guest, thank you for your honest and positive feedback. It was a pleasure to read it! We are looking forward to welcoming you again during your next stay in Cologne. Kind regards, your Mercure Hotel Köln Belfortstrasse More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This hotel has a quiet location, a 15-minute walk north of Cologne's Old Town and Cologne Cathedral. Guests enjoy free use of the gym and 17-meter indoor pool. All rooms at the Mercure Koeln Belfortstrasse include a flat-screen TV, Wi-Fi and a private bathroom. The Mercure Koeln Belfortstrasse features the elegant Quirinal restaurant and the Consulchen pub. Ebertplatz Underground Station is just 320 yards from the Mercure Koeln Belfortstrasse. Cologne Main Station is 2 direct stops from here. The Kolnmesse Exhibition Centre and Kolnarena stadium are a few minutes away by train. The Mercure Koeln Belfortstrasse is a 5-minute walk from the Rhine River, right across from the Rheinpark. The Rhine bridge and cable car are near the hotel. Private parking with video surveillance is available at the Mercure Koeln Belfortstrasse. The A1, A3, A4 and A57 highways can be reached within a few minutes. Neustadt Nord is a great choice for travelers interested in Carnival, Nightlife and Zoo. ... more   less 

Additional Information about Mercure Hotel Koln Belfortstrasse

Address: Belfortstrasse 9, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: $98 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koln Belfortstrasse 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Park Inn By Radisson Koln Belfortstrasse Hotel Cologne
Park Inn Cologne
Koln Belfortstrasse Park Inn
Hotel Style:
#11 Spa Hotel in Cologne
#36 Luxury Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koln Belfortstrasse staff and other travellers.
1 question
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Questions? Get answers from Mercure Hotel Koln Belfortstrasse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for full information and room in main building!”
 of 5 bubbles Lagitane18, 29 Jun 2016 | Read review
“Room 500 very comfortable although no real view. There are no usb ports in the rooms.”
 of 5 bubbles IanM207, 15 May 2016 | Read review
“nice hotel”
 of 5 bubbles mohamedh983, 4 May 2016 | Read review
“We booked few days before arrival and then got free breakfast otherwise they charge it.”
 of 5 bubbles 762dinop, 2 May 2016 | Read review
“stay in the main building”
 of 5 bubbles K5192GAmarting, 10 Feb 2016 | Read review
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