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art'otel cologne

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#30 of 277 Hotels in Cologne
Certificate of Excellence
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929 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Worthing, United Kingdom
Reviewed 4 days ago NEW

Breakfast, room size, cleanliness all great. Staff service brilliant except for the maid, our tea,coffee,sugar was never replenished fully and when we asked for more cream powder at reception were told there was fresh milk in the fridge... We never had fresh milk for the three nights we stayed gave up asking in the end and bought hot chocolate at...

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Helpful?
Thank Hammers19
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Hammers19 Thanks for taking the time to review the hotel, and I am sorry about the milk problem. Concerning Parking, we have a large Car Park under the bridge as well, and also accross the road adjacent to the NH hotel under the bridge is a very large car Park with hundreds of spaces. Kind regards, and Happy Christmas....

Reviewed 6 days ago NEWvia mobile

We stayed here from 2nd til 4th Dec 16 whilst visiting the Christmas markets. The hotel is perfectly located for the markets with the land train close by and and the chocolate museum and market right next door and the old market within a ten minute walk. The room was spacious, clean and quiet. Had everything required. No fresh milk...

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Helpful?
Thank Ellie H
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Ellie, Many thanks for the great review. I am really pleased you had a wonderful stay, and thanks for the great review of breakfast, the room, and location of the hotel. I hope you will visit again soon. Happy Christmas, Philip

Reviewed 1 week ago via mobile

We stayed here for a 3night break for the Christmas markets. Hotel is in a perfect location with a market just next door- probably my favourite market as it's much quieter for a drink before heading back! Hotel is modern and I love the art everywhere. The bed is big and comfortable, the room is specious and we had a...

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Helpful?
Thank hattie411
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear hattie411 Thans for the fantastic review, and I am glad you had a nice Christmas Market break in cologne. I wish you a happy Christmas and a great New Year. Philip

Brussels, Belgium
Reviewed 1 week ago via mobile

In the catalogus and internet you will find perfect pictures from the past. It was a modern hotel, but it lost his appearance. The bedroom has to be updated; painting eg. But it is a cosy room. The mattresses are good also the pillows. The bathroom is perfect. The wall between bathroom and the bedroom is from painted glass; such...

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Helpful?
Thank Ferry X
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Ferry X Thanks for the review. If I may address two small issues in the review however it would be the appearance and the Bar prices. I am sorry you thought your room needed painting, however we had a full refurbishment last year, and I am sorry the white paint may have been marked in your room. We have...

Maasmechelen, Belgium
Reviewed 2 weeks ago via mobile

Modern hotel near to city center of Cologne directly at the chocolate museum. Rooms are designed spacious. Nice bathroom, interesting solution for small tib to wash hands and fresh up! Free wifi! New rooms!

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Helpful?
Thank MSCHEPERS
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear MSCHEPERS Great review, and I am thrilled all was really great for you! Thanks soooo much! Philip

Peterborough, United Kingdom
Reviewed 3 weeks ago

This property is in a great location to explore the city, everything is within a 15 minute was and it is right next to the chocolate factory. We were there the week before the Christmas markets were due to open and would say it is in the best location for them. The rooms are modern and well equipped but my...

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Helpful?
1Thank Chris G
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Chris, Many thanks for the great review. I am really surprised however about the "rubbish under the bed" comment! I inspect at least 20 rooms every Friday with my maintenance and housekeeping teams, and we of course look under the beds, and not once have I found anything under the beds. I hope therefore you will consider that to...

New York City, New York
Reviewed 4 weeks ago via mobile

A very modern fun hotel on the river. It's hip and modern. It's walkable to Altstadt and across from the Chocolate Museum. Great location! Our room was modern and comfortable. We had an amazing river view! The staff was friendly and efficient. We enjoyed the breakfast here. Lots of choices in a clean modern space. If you like hip and...

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Helpful?
Thank James S
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear James, Thanks so much for the great 5 star review. I am so happy that you enjoyed your trip to Cologne, and the art'otel in particular. Kind regards, Philip

Sydney, Australia
Reviewed 4 weeks ago

The room is clean, quiet and close enough to everything. I will definitely stay here again when I come to Cologne next time. Staff at reception were friendly and helpful. Breakfast is good with varieties of choices.

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Helpful?
Thank Sasithorn S
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Sasithorn S Thanks so much for the lovely comments about the room, reception, breakfast, and cleanliness. This is very much appreciated. We look forward to welcoming you back to the hotel again in the future. Kind regards, Philip

Essex, United Kingdom
Reviewed 19 October 2016 via mobile

Stayed here for 2 nights, couple in our 30s. L'art hotel is a modern style with a young trendy clientele, friendly staff to greet you at the main desk. The location on the river was great for sightseeing, shopping and the Christmas markets. We enjoyed the walk into the centre of Cologne stopping off at a couple of markets beforehand....

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Helpful?
1Thank Hannah C
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Hannah, Many thanks for the review, although I presume it is a year old, as the Christmas markets have not begun this year yet? Anyway thanks for the review, and I am pleased that nearly all was perfect apart from the housekeeping and the coffee! I am sorry about that, and maybe a year ago something happened but I...

Amsterdam, The Netherlands
Reviewed 17 October 2016

Again, a great stay at the Art'otel in Cologne. Nice hotel, great breakfast, great restaurant and friendly staff. The rooms are nice and clean, beds are very comfortable. Two small points 1) Our cocktail waiters could do with a bit of training (oh - and what you list as a Black Russian cocktail - is actually a White Russian!) 2)...

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Helpful?
Thank Dave-ams
PhilipSkitch, General Manager at art'otel cologne, responded to this review

Dear Dave Thanks for the 5 star review which is greatly appreciated! Sorry about the cocktail which I certainly will investigate further. As I understand it should be a cocktail of vodka and coffee liqueur. A White Russian is a cocktail made with vodka, coffee liqueur and cream served with ice in an Old Fashioned glass. Kind regards, Philip

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opening in March 2010, the distinctive art’otel cologne is located in the 100-year-old Rheinauhafen, a former port near the city centre. Hotel’s amenities include complimentary Wi-Fi, business services, on-site dining and meeting facilities, as well as a permanent collection of artwork by Korean-born artist SEO. These works are displayed throughout the hotel gallery, distinguishing our accommodation from other hotels in Cologne. ... more   less 

Additional Information about art'otel cologne

Address: Holzmarkt 4, 50676 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: $93 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — art'otel cologne 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Art`Otel Cologne Hotel Cologne
Hotel Style:
#23 Luxury Hotel in Cologne
#33 Romantic Hotel in Cologne
#46 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from art'otel cologne staff and other travellers.
12 questions
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London, United Kingdom
over a year ago
Indianapolis
over a year ago
1 month ago

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Questions? Get answers from art'otel cologne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one overlooking the Rhein def worth it”
 of 5 bubbles Hammers19, 7 Dec 2016 | Read review
“Ask for a room near the chocolate museum much quieter this end of hotel away from heavy traffic noise.”
 of 5 bubbles billmccallum1, 12 Oct 2016 | Read review
“You have to choose a room with river view, it deserves the extra cost.”
 of 5 bubbles Omnia3020, 1 Oct 2016 | Read review
“Corner rooms are lovely! Or the layout to the water”
 of 5 bubbles PeppermintPetty999, 16 Sep 2016 | Read review
“Ask for riverside”
 of 5 bubbles Ukprophoto, 12 Aug 2016 | Read review
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