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Mercure Hotel Wiesbaden City

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Mercure Hotel Wiesbaden City
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484 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Birmingham, United Kingdom
Reviewed 5 days ago NEW

This hotel is right in the centre of the pedestrianized shopping area, with all of the bars and restaurants. There is major building work going on at the moment and the noise can be too much at times. The staff are great and all speak English well. The room was a decent size, with a very comfortable bed and spotlessly...

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Helpful?
Thank Jim M
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Jim, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 6 days ago NEW

Stayed for 3 nights, good and neat place. Since renovation is happening now, there is disturbance from the noise outside, otherwise fine. Breakfast was just ordinary. OK if you want a quick bite. Railway station is near and transport of all hues are available.

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Helpful?
Thank Balasubramanian M
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Helsinki, Finland
Reviewed 1 week ago NEWvia mobile

Rooms are nice. Main Hall desent. Lobby bar and breakfast good be better, small and even though looking nice are somehow uncomfortable. Staff is below average. They are rude and when our party of 24 went into the lobby bar, the waitress could not hide her emotion saying "Oh My, why you have to be here?" And that feeling was...

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Helpful?
Thank nikon988
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Bognor Regis, United Kingdom
Reviewed 2 weeks ago

This is a nice well located hotel, with nice functional rooms of a good size, but its undergoing a lot of construction, so the inside is compromised, the restaurant is in the bar and a main corridor, (you have to walk through it to get from the reception to the lifts) and if you are unlucky enough to have a...

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Helpful?
Thank JLM3080
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The conversion is scheduled until the end of october this year. We try to be as quiet as possible and...

Reviewed 2 weeks ago

The Mercure in Wiesbaden city was of good quality however whilst on this stay, the hotel was undergoing major renovation works which I was not aware of before hand. This has had an impact on my rating, I was expecting the fitness centre to be fully functional however I discovered it was actually closed and under renovation which was disappointing,...

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Helpful?
Thank Harshil D
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Harshil, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have published the rebuilding with all impairments since last summer on all internet portals. We regret that you did not...

Chennai
Reviewed 4 weeks ago

This is a decent hotel from Accor group of properties in the heart of Wiesbaden close to shopping areas & historic town hall. Good breakfast and nice bar to hang around. Going through major face-lift.

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Helpful?
Thank Ranjan_Advises
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Ranjan, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London, United Kingdom
Reviewed 4 weeks ago

Great location for the hotel but extensive works are taking place and these take place during the day and finish about 6pm. I would avoid if you are the type that like an afternoon nap, the drilling does not make it possible !! Staff friendly but limited public areas. Im sure by the end of the year the hotel will...

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Helpful?
Thank MaritimesTraveller1
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Gust, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We only refurbish at the office so that there are as few restrictions as possible for our guests. The restructuring...

Jersey, United Kingdom
Reviewed 4 weeks ago

Stayed for 3 nights recently in a Privilege King room. The room was excellent. Great comfy bed and plenty of space. Very good value for money in my opinion and all the little extras were great. Bathroom also great and the shower really powerful with plenty of hot water. Really quiet too. Three very good nights sleep over a weekend...

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Helpful?
Thank janeol123
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Singapore
Reviewed 4 weeks ago

Would be a quirky hotel in the centre of Wiesbaden (Mix of "modern" French influence and infrastructure/furnishings of the 70's). The staff at the reception and at the restaurant is nice, not very fast, and the food is quite good (especially that Angus burger), although the selection not so large (also the breakfast buffet not). A few things have spoiled...

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Helpful?
Thank SunriseSki
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Of course, we will pass your request to the appropriate department. At Mercure, we strive to provide a superior service...

Reviewed 19 February 2017 via mobile

This hotel has the potential to be the best in the city. The breakfast is the best I've seen in years! The bar and food offered are by far second to none. Lastly, the service is outstanding. The problem is the overwhelming major construction and renovation across the entire facility. There is no working gym, pool, spa or any amenities...

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Helpful?
1Thank Traveling-JJ
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds and a rest area make for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: $106 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#1 Luxury Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#2 Romantic Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Wiesbaden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid until construction finished”
 of 5 bubbles JLM3080, 10 Mar 2017 | Read review
“rooms furthest away from the lifts are quieter e.g. 150-160”
 of 5 bubbles 89harshild, 10 Mar 2017 | Read review
“Ask for a room away from the renovations”
 of 5 bubbles MaritimesTraveller1, 24 Feb 2017 | Read review
“During construction you don't want any of the lower number rooms on each floor. They are directly above the construction.”
 of 5 bubbles rosiedos, 7 Jan 2017 | Read review
“Ask for room with good WiFi reception”
 of 5 bubbles PoggiBonsi2012, 8 Sep 2016 | Read review
5 of 5