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Nice place, good value for money. But I must say it looked much nicer on the pictures. Warm rooms, i like that. Breakfast is decent, but still average, as usual in this kind of bussines hotels. Big free parking house in three floors. I like...More
Response from Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/KaiserleiResponded 20 February 2018
Hello Pajorama, Thank you for taking the time to give us a short feedback. However, we are surprised, where you have discovered a parking garage with 3 floors ;-). Best regards, Peggy Schilder - Sales Manager.
Having stayed in many Best Western Hotels over the years we felt this should be a safe hotel to book. When we arrived - which by the way was in an area that was a little tricky to find. We checked in and all seemed...More
Response from Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/KaiserleiResponded 18 January 2018
Thank you for your rating, even if it was not to your and our satisfaction. I can understand that you would like to have eaten in our restaurant - unfortunately our restaurant is closed from Friday to Sunday evenings regularly, only the bar...More
Good hotel for business travel. Rooms are large enough and very clean. Breakfast is amazingly good. Convenient location. Highly recommended for business travel. Very close of offices.
Very kind hotel staff.More
Response from Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/KaiserleiResponded 21 September 2017
Thank you for taking your time in sharing your experience at Best Western Macrander Hotel. We much appreciate your feedback and are glad to hear you had an enjoyable stay within our establishment.
We would be delighted to host you once more on...More
Missrepresented on Best Western site availability of an airport shuttle. When we discovered no shuttle service existed we called the hotel who informed us none existed but we could take a taxi for about 20€ or the train. Given how long it had taken after...More
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Response from Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/KaiserleiResponded 15 September 2017
We are awfully sorry to hear that your experience on this occasion was not a pleasant one. In regards to the promoted shuttle service on the Best Western Site - it is abolutely wrong and we thank you for this important note, so...More
Conveniently placed near the conference center "Die alte Schlosserei der Energieversorgung Offenbach" I enjoyed staying here. The rooms are simple but functional and clean. Breakfast buffet was rich and plenty of free tables.More
Response from Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/KaiserleiResponded 10 August 2017
Thank you for your comment.
I am glad to hear that you had a nice stay at our hotel.
We always try to satisfy our guest. This includes good Service, cleanliness but also a good quality of all products, especially of our rich...More
Dear Mr Kutty,
first of all thank you for booking our hotel. There are 2 ways to come quick and fast to us: by taxi directly to the Strahlenberger Street 12 at Kaiserlei roundabout (cost about 35,-€ one way) or by suburban... More
Dear Mr Kutty,
first of all thank you for booking our hotel. There are 2 ways to come quick and fast to us: by taxi directly to the Strahlenberger Street 12 at Kaiserlei roundabout (cost about 35,-€ one way) or by suburban train Number S8 or S9, from the airport train station "Flughafen Regionalbahnhof", an about 5 minute walk away from Terminal 1, directly to the station "Offenbach (Main) Kaiserlei" (cost 4,55€, duration 30 min.). Take the escalator in direction "Strahlenberger Straße" and reach our hotel after 300 m.
If you have any further question, please do not hesitate to contact us.