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Sheraton Offenbach Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Offenbach Hotel
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364 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Milan
Reviewed 3 weeks ago via mobile

I spent just a night in this hotel close to Frankfurt. As soon as I arrived I noticed some working in progress in the lobby area. The painting smell was in the air and it wasn't a pleasure to brief it. The room was small and cold. The cable TV was with few foreign channels comparing the local ones. To...

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Helpful?
Thank 556conte68
SheratonOffenbach, Convention Sales Coordinator at Sheraton Offenbach Hotel, responded to this review

Dear 556conte68, Thank you very much for your stay at the Sheraton Offenbach Hotel and for taking your time to share your experience with us. We regret that we did not meet all of your expectations during your stay. As it is our aim to continuously improve our product and services, the feedback of our guests is of great importance...

Reviewed 21 February 2017 via mobile

This hotel do have a modern look and provide adequate parking . The staff is formal and assist when needed. The rooms are avarage but quite and provide a good sleep. The fitness centre is very basic . The breakfast is like a automatic affair without personality. We enjoyed the location as it is close to most restuarants and shops....

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Helpful?
Thank Louis D
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Louis! Thank you for choosing Sheraton Offenbach as your Hotel and for sharing you impressions with us and others here on TripAdvisor. Your feedback is very important to us, because this is our chance to work consistently on the improvements of our services. I hope you had a good time while you were here. We are looking forward to...

San Francisco, California
Reviewed 3 February 2017

Convenient location near the S train from Frankfurt Airport with trains coming every 10 minutes. Surrounding area is quiet and friendly lots of stores, cafes, and restaurants but they do close early so plan you day accordingly. The hotel is connected to the Busing Palais a great location for events, it looks like a palace. At the hotel, the rooms...

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Helpful?
1Thank Benjamin L
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Benjamin, Thank you very much for your stay as well as for taking your time to share your experience with us and others here on TripAdvisor. I am happy to see, that you were satisfied with our location. On the other hand, I regret that we did not match all of your expectations. Please rest assured that I will...

Georgia
Reviewed 29 January 2017 via mobile

The hotel is very clean and comfortable, a good place to stay near Frankfurt, and the am Main River Is less than a quarter mile from the hotel. As a Platinum member of Starwood, I stay at Starwood properties often, two concerns I have are there are no coffee makers or coffee in the rooms, when I inquired of the...

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Helpful?
1Thank Awayfro
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Hello Awayfro! Thank you for sharing a review here on TripAdvisor! It is a pleasure, to see that you had a good time while staying with us. We were not able to provide you with the level of service you are used to, especially as one of Starwoods most loyal guests. The addressed points concerning the room features and welfare...

Glen Burnie, Maryland
Reviewed 24 January 2017

Hotel is very nice, comfortable, and quiet. Staff is very friendly and helpful. Metro stop is very close nearby. There is a nice park and a few other tourist attractions nearby. Only negative is that the hotel is fairly distant from the downtown area.

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Helpful?
Thank rwellstoo
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear rwellstoo. Thank you very much for your stay and for sharing your feedback here on TripAdvisor. I am pleased to read that our team took good care of you and that you felt welcome at our Hotel. We are really happy to have the metro station close by. This is the best and fastest way to get to Frankfurt...

Lake Worth, Florida, United States
Reviewed 13 January 2017

Good location. Comfortable rooms. Bathroom was smelly. A quick call to housekeeping solved the issue but... Very good breakfast and dinner. The staff was very friendly and attentive. I'll stay here again.

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Helpful?
Thank Luis S
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Luis S, Thank you for sharing your experience with us and others here on TripAdvisor. I am pleased to hear that our team took good care of you and I will gladly share your comment with my colleagues. We really hope to see you soon again! Warm regards, Atish Starcke Executive Office

Lancing, United Kingdom
Reviewed 5 January 2017

In a great Location 5 min walk to shops and restaurant also a small christmas market. Service in the restaurant in the evening was slow even when when there was less than 20 people in the restaurant. Cocktails were amazing and the breakfast staff were really accommodating to dietary needs.

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Helpful?
Thank Tracey L
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Tracey, thank you for giving us your personal feedback regarding your stay at Sheraton Offenbach Hotel. Your opinion is important to us! This is our chance to consistently improve our performances. I am happy that you enjoyed your time in Offenbach especially after having an extensive breakfast in the morning. We are looking forward to welcoming you again in...

Khartoum, Al Khartum, Sudan
Reviewed 12 December 2016

very good hotel and good place near the city center good price with good and confortable rooms good staff helpful people and good resturant with lot of choices of food in the breakfast actually very hotel

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Helpful?
Thank mahgoub2014
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear mahgoub2014, thank you for your stay at Sheraton Offenbach Hotel. We are very happy about your recommendation and we are looking forward to welcoming you soon again. Warm regards, Atish Starcke Executive Office

Reviewed 6 November 2016 via mobile

Staff were kind and helpful. Room was nice and spacious. Room service was tasty and served well. Breakfast had a large buffet with good selection and the coffee was decent that came out of the machine. Stored my bags there no problem until the end of the day. Note a taxi from the airport will set you back about €44....

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Helpful?
Thank xoxLuxyxox
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear xoxLuxyxox, Thank you for sharing your impressions about your stay with us. It is a pleasure to read that you had a good time in our area. At the next time you should definitely try the train option if you haven't already. It is easy, fast and cheaper than the taxi. We are looking forward to see you again....

Belgrade, Serbia
Reviewed 1 November 2016

Excellent hotel, with great location, great service, great and polite personel , food is great, it is a bit expensive but for luxury travelers this is a top choice hotel. I recommend this one for all of you travellers with luxury habits.

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Helpful?
Thank Mihailo S
SheratonOffenbach, Personal Assistant to the General Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Mihailo S, thank you for your great feedback and your recommendation. I hope you had a good time while you where here. We are looking forward to welcoming you again in the near future. In the meantime we wish you all the best. Warm regards, Atish Starcke Executive Office

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Modern lifestyle at the centre of Offenbach - the best establishment on this tranquil midtown square has 221 sunny, modern rooms that combine elements of neo-baroque with postmodern architecture. The expansive garden terrace and the close proximity to Busing Park make the Sheraton Offenbach Hotel an in comparable location. Central Frankfurt, the trade fairs in Offenbach and Frankfurt, the highway and the airport can be reached quickly. The rooms combine snug comfort with style, atmosphere and an impeccable service. The restaurant PURE serves light European-American dishes and PURE snacks. The OneEleven Bar beckons for a drink or two. Choose from 111 delicious cocktails or ask our bar wizards to mix you the drink of your choice. The best place to unwind is in the hotel's own spa. The building Busing Palais is directly connected with the hotel. Once a manor house, it is now used as an event centre with a unique atmosphere. A choice of 13 different conference rooms is at your disposal. Parking available for a fee. ... more   less 

Additional Information about Sheraton Offenbach Hotel

Address: Berliner Str. 111 | Am Buesing Palais, 63065 Offenbach, Hesse, Germany
Region: Germany > Hesse > Offenbach
Price Range: $102 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Offenbach Hotel 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Sheraton Offenbach Hotel Offenbach
Sheraton Hotel Offenbach
Sheraton Hotel Frankfurt
Sheraton Frankfurt
Frankfurt Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Offenbach Hotel staff and other travellers.
9 questions
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Melbourne, Australia
10 months ago
Solvang, California, United States
Doha
4 months ago
Doha
4 months ago
Melbourne, Australia
4 months ago

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Questions? Get answers from Sheraton Offenbach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views are great during the daytime but night time it's pitch black”
  • Shopping area across from the hotel
391benjaminl, 2 Feb 2017 | Read review
“best view in floor1”
mahgoub2014, 11 Dec 2016 | Read review
“I didn't find any room having an exceptional view, Rooms with view of the park would be nice I suppose”
souravsarkar59, 29 Sep 2016 | Read review
“we were on tour andthis hotel was reasonably good very near to Offenbach Market place”
gunas530411, 18 Sep 2016 | Read review
“higher floors quite good view”
Nursedew, 17 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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