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Hotel Scala Frankfurt City Centre

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Schafergasse 31, 60313 Frankfurt, Hesse Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 218
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (94)
Room & Suite (55)
Dining (11)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#111 of 308 hotels in Frankfurt
Location
Cleanliness
Service
Value
Our Hotel Scala is located conviently in the city centre of Frankfurt. You will find shops and department stores within a few minutes by walking. Our Hotel provides 40 guest rooms, standard and comfort class. The comfort rooms offer an aircondition and a safety box. All rooms are non-smoking and are equipped with private bathroom, hairdryer and cosmetic mirror. The rooms also have free wifi, minibar, telephone and Satellite- TV with more than 100 international TV channels. In the mornings you can enjoy our hot/cold buffet breakfast. Reception is available 24 hours. We look forward to welcome you at the Hotel Scala Frankfurt.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
24-hour front desk
Laundry service
Ironing service
Wifi
Breakfast buffet
Non-smoking hotel
Shoeshine
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Room features
Soundproof rooms
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, German, Swedish

Location

Full view
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
355Reviews7Q+A26Room tips
Traveller rating
  • 69
  • 159
  • 91
  • 18
  • 18
Time of year
Traveller type
Language
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  • English
Popular mentions
Mobashir mohammed wrote a review Nov 2021
1 contribution
Where can i start. Worst staff they have. We booked a double room and they gave us a triple room with one large bed and one smaller bed. On asking for room change they gave use free breakfast buffet with a RUDE attitude. So now i was stuck in a room with no space to even keep my luggages. Elevators suddenly stopped working and we had to take our luggage almost 3pcs of 35kg suitcase all by ourself from the 4th floor. No help or decency here. Intercom in the room was not working and no one to take care about that hence we missed our food delivery twice. All in all, WORST experience. Its a 1 star hostel and not a 3 star hotel. Please book other hotels around that area but not this. You will suffer a lot.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: Do not choose the hotel, they will give you any room which is available and not the room which...
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Culture296338 wrote a review Dec 2019
Egypt, Alexandria1 contribution
This Hotel is so wonderful hotel, and the staff so excellent staff. But the rooms before have smoking inside it, but now no smoking. I hope if it is possible to make some rooms with smoking inside only not outside.
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Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from AnneSchue, Verkaufsleiter at Hotel Scala Frankfurt City Centre
Responded 9 Jan 2020
Dear Culture296338, You have felt comfortable and we are happy to read this! All our rooms are non-smoking and due to legal regulations concerning fire alarm system there will be no change anymore. But there is the possibility to smoke outside. Kind regards, Favored Hotel Scala
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Jason H wrote a review Dec 2019
Huddersfield, United Kingdom42 contributions47 helpful votes
This is the second time staying here, as it was a business trip I didn't get to pick the hotel but not a problem as I had been before. As with my previous visit, the staff are friendly and efficient, the rooms are clean and the main bedroom spacious. Facilities include aircon, TV, free wifi, mini bar (chargeable). There is only one elevator but as this is a small hotel it is not an issue. The location of the hotel is good, being close to bars and restaurants and the U bahn and Zeil is only 5 minutes walk away. Breakfast was a selection of meats, cheese, fruits and cereals plus bacon, sausage and scrambled eggs. I am not sure if this is a family run hotel, but it does have that feel to it and if I am lucky to have to come back to Frankfurt I would stay here again.
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Date of stay: December 2019Trip type: Travelled on business
2 Helpful votes
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Response from AnneSchue, Verkaufsleiter at Hotel Scala Frankfurt City Centre
Responded 9 Jan 2020
Dear jasonhY682GI, thank you very much for your feedback. We are all glad that you enjoyed your stay and are planing to return. We are a small hotel and so for us as employees it feels like we are a family :) and this is great that you have felt this as well! See you next time, your team of Favored Hotel Scala
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mynasudd wrote a review Oct 2019
Stockholm, Sweden59 contributions36 helpful votes
Some of the non-smoking rooms were previously smoking rooms, same carpets etc. That means that despite that the hotel claims that the rooms have been deeply cleaned, they absolutely reek of smoke. Especially in hot weather. For an asthmatic this is bit of a disaster.... If you are concerned with fire safety it is good to know that there is only one staircase, no alternative. Also the toilet flushes constantly if sit down and do not lean forward.
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Date of stay: September 2019Trip type: Travelled on business
1 Helpful vote
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Response from AnneSchue, Verkaufsleiter at Hotel Scala Frankfurt City Centre
Responded 9 Jan 2020
Dear mynasudd, thank you very much for your stay. We are very sorry that your stay hasn´t been as comfortable as expected. Our reception is open 24 hours and you can always contact our staff if there is something that makes your stay uncomfortable. In this case we can react and offer you e.g an alternative room. It´s too bad that we didn´t knew about it during your stay. If you are concerned about our fire safety system: no worries.It is verified of course. Kind regards, the team of Favored Hotel Scala
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Nasser O wrote a review May 2019
Haifa, Israel6 contributions
not fancy, pretty basic. right next to the main shopping area which includes many food courts / restaurants. the rooms are good enough for a 3 stars hotel. I didn't have breakfast, but the dining area seemed clean and well organised.
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Date of stay: May 2019
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Response from AnneSchue, Verkaufsleiter at Hotel Scala Frankfurt City Centre
Responded 27 May 2019
Dear guest, thank you for your stay and for your positive feedback. We hope to welcome you back soon. Kind regards, Favored Hotel Scala
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PRICE RANGE
USD 78 - USD 141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western scala, best western frankfurt, frankfurt best western
FORMERLY KNOWN AS
Favored Hotel Scala
LOCATION
GermanyHesseFrankfurtInnenstadt
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hotel Scala Frankfurt City Centre
Which popular attractions are close to Hotel Scala Frankfurt City Centre?
Nearby attractions include Bauernmarkt Konstablerwache (0.3 km), Eschenheimer Turm (0.4 km), and MyZeil (0.4 km).
What are some of the property amenities at Hotel Scala Frankfurt City Centre?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Hotel Scala Frankfurt City Centre?
Guests can enjoy a lounge during their stay.
What are some restaurants close to Hotel Scala Frankfurt City Centre?
Conveniently located restaurants include Ariston, Iwase, and Romer Pils Brunnen.
Are pets allowed at Hotel Scala Frankfurt City Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Scala Frankfurt City Centre?
The staff speaks multiple languages, including English, German, and Swedish.
Are there any historical sites close to Hotel Scala Frankfurt City Centre?
Many travellers enjoy visiting Cathedral of St. Bartholomew (Dom St. Bartholomaus) (0.9 km), Goethe House (0.8 km), and Old Nicholas Church (Alte Nikolaikirche) (0.8 km).