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InterCityHotel Frankfurt

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InterCityHotel Frankfurt
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653 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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Copenhagen, Denmark
Reviewed 1 week ago NEWvia mobile

Standard hotel located close to the central station. The rooms are ok, but not more than that. A bit outdated interior, but ok sized rooms. If you need a one night stay in Frankfurt close to the central station, Then it is an ok choice. The area surrounding the central station is not a nice place - that is the...

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Thank minisc83
Coombs
Reviewed 2 weeks ago

there was a shuttle for a minimal amount which was good. The hotel is very big. Check in was fast and easy even though there was a big lineup. We did not eat at the hotel and it was a quick overnight. Room was spacious, modern, clean. Staff friendly.

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Thank travelling55
Reviewed 2 weeks ago

Me and my boyfriend stayed at this hotel during visit to our friends. We were pleasantly surprised with room size. We also enjoyed the breakfast. It was wealthy-specially good for those who don't eat gluten food. The staff was very friendly and careful also. There was a kettle in our room so we could do our own tea and coffee...

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Thank Tea G
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Tea G, thank you very much for your excellent review on tripadvisor.com. We are glad that you enjoyed your stay at our hotel. We hope to welcome you back at the IntercityHotel Frankfurt soon. With best wishes, the management of the IntercityHotel Frankfurt

Hamburg, Germany
Reviewed 4 weeks ago

I have stayed in this hotel for two weeks while on business trip in one of the executive rooms on 5th floor. The hotel itself is not luxury but really offers all you could need - in our also minibar was included (refilled everyday). Breakfast was good, also lunchbox option possible for those who do not like to eat in...

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Thank DoroKS
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear DoroKS, thank you very much for taking the time to evaluate our performance after your stay. We are glad that you enjoyed your stay with us. We take your comment concerning our housekeeping very serious. We discussed your feedback with the housekeeping manager and we will establish a training to repeat our standards with the team. We hope to...

Flitwick, United Kingdom
Reviewed 4 weeks ago

I checked into the IntercityHotel Frankfurt at the last minute after some issues developed with my original itinerary. I'd stayed here before so I knew what to expect...or so I thought! I was put in room 026 on the ground floor. As others have said, this hotel is basic but clean and functional. The room consisted of a tired bathroom...

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Thank Andy S
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Andy S., thank you very much for your feedback on tripadvisor.de. We are sorry for the negative experience during your stay. We would like to apologize for the inconveniences. We take your feedback very serious and discussed the situation with the slamming doors with our maintenance department. We are evaluating a technical solution at the moment. Please note that...

London, United Kingdom
Reviewed 17 March 2017 via mobile

The InterCity is close to the train station and within walking distance of the Festhalle and convention centre. All very convenient. The hotel is clean enough and the staff pleasant and helpful. The ladies at breakfast were particularly cheerful. My room was a twin on the 5th floor and I slept soundly - which is always a bonus. The room...

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Thank redjam2015
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear redjam2015, thank you very much for your review on tripadvisor.de. We are glad that you liked the friendliness of our team, the central location of the hotel as well as our rich breakfast buffet. We are sorry that we could not fulfill your expectations completely. Please note that all our rooms and public areas such as the restaurant, bar...

Reviewed 4 March 2017 via mobile

Good location but very bad crew. Customer service does not exist. They relay on the location only. Same impression with many colleagues. Plus, if you are a light sleeper this is definitely not your hotel, it is getting very noisy during the morning.

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Thank Sami A
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Sami A, thank you very much for your review after your stay at the IntercityHotel Frankfurt. We are sorry, that we could not fulfil your expectations. We would like to apologize for the bad customer service experience. Please be assured that this is not the service standard we maintain normally. We discussed your review with all department heads to...

Seoul
Reviewed 1 March 2017

Just next to the Frankfurt Main station and was so easy to find! Loved they gave a free subway pass during the stay(+ mini-size Haribo!). And the breakfast buffet had quite a variety with hot food including egg, ham & cheese. Everything satisfied me with this hotel just except two things: 1) seemed not safe at late night because of...

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Thank adultchildren
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear adultchildren, thank you for taking the time to evaluate your stay at the IntercityHotel Frankfurt. We are pleased to hear that you liked our rich breakfast buffet, the free city ticket for public transportation as well as the central location of the hotel. We feel sorry, that you did not feel save late at night in the surrounding of...

Palo Alto, California
Reviewed 14 February 2017

All the usual InterCityHotel advantages, but a better staff could help. Bathroom washbasin would not drain properly. I asked on my first evening. It wasn't repaired during my four-night stay. Such a typical hotel maintenance request and yet no action. Breakfast was fine, but my only other meal was one dinner. An awful "club sandwich." in the hotel was an...

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2Thank Lividdavid
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Lividdavid thank you very much for your time to review your stay and for your feedback. We are glad to hear that you liked your stay in general. We take your comments concerning the not resolved maintenance problem and the club sandwich you did not like, very serious. We discussed your feedback with all department heads to improve our...

Wakefield, United Kingdom
Reviewed 3 February 2017

I stay here for the Heimtextil show thats on in Jan. The hotel is located right next to the main train station in the city making it easily accesible from the airport. The hotel is warm, confortable and clean. The staff are always very eager to help. The hotel is within a good distance to the rest of the city...

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1Thank VolcanicJeffo
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear VolcanicJeffo, Thank you very much for your review on trip advisor. Your review helps us to improve our service level. We are glad to hear that you liked the central location of the hotel as well as our newly refurbished rooms, our service and the rich breakfast buffet. We hope to welcome you back in Frankfurt soon. With best...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Not only business but also cultural and entertainment events attract many visitors to the Metropolis on the Main, Frankfurt. In any reason for visiting our attractive city, the InterCityHotel will be your ideal base. Located directly at Frankfurt Main Station and being connected to the subway and tram networks, take advantage of your free local public transport in connection with your room ID card and quickly reach Frankfurt's shopping mile, the Zeil, as well as our historic city and the Romer, interesting museums, the financial district or the fair grounds. ... more   less 

Additional Information about InterCityHotel Frankfurt

Address: Poststr. 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $111 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — InterCityHotel Frankfurt 3.5*
Number of rooms: 384
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Also Known As:
Intercityhotel Hotel Frankfurt
Frankfurt Intercityhotel Hotel
Intercity Hotel Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from InterCityHotel Frankfurt staff and other travellers.
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Questions? Get answers from InterCityHotel Frankfurt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose an upper flor”
877teag, 5 Apr 2017 | Read review
“Do not stay on the ground floor.”
ajssw19, 22 Mar 2017 | Read review
“Away from elevators and doors”
VolcanicJeffo, 2 Feb 2017 | Read review
“Rooms with high numbers are quite a long way to the main lifts”
ALANMaidenhead, 1 Oct 2016 | Read review
“Works for last chance otehrwise use an other. Quality and price does not connect.”
231mikkelm, 19 Sep 2016 | Read review
5 of 5