We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hotel Kaiserhof Frankfurt City Center

Save
Traveller (283)
Room & Suite (146)
Dining (20)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent17%
  • Very good41%
  • Average26%
  • Poor11%
  • Terrible5%
Travellers talk about
“train station”(47 reviews)
“main station”(26 reviews)
“building work”(6 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Airport Transportation
Suites
Multilingual Staff
Wheelchair Access
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 95.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Frankfurt hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e64d0a151de640adbfb0226b9a510960", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":230346,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32448850],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":95,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e64d0a151de640adbfb0226b9a510960","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":95,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":95,"highestMetaPriceDisplay":-1,"hotelName":"Mercure Hotel Kaiserhof Frankfurt City Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU2NGQwYTE1MWRlNjQwYWRiZmIwMjI2YjlhNTEwOTYwIiwiQUlLIjoiYjYyMDE1MzA3ZDUzNDg0MjlkYjJlMzNhZDBjNWRiYjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "USD 95", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32448850":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,200)
Filter reviews
543 results
Traveller rating
99
214
133
62
35
Traveller type
Time of year
LanguageEnglish
More languages
99
214
133
62
35
Show reviews that mention
All reviewstrain stationmain stationbuilding workwalking distancered lightconvenient locationwifi is freeshopping areacomfortable roomsshort staykaiserstrassegermanydistricthbfeurominibar
FilterEnglish
Updating list...
1 - 5 of 543 reviews
Reviewed yesterday

excellent staff, friendly. location is great 5 minutes from main train station. hotel is totally new .welcome drinks idea is a plus which gives positive feedback. privilege rooms are spacious only things we need to have different types of pillowMore

Review collected in partnership with Accorhotels.com
1  Thank Kamal S
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded today

Dear Kamal S, thank you very much for your great feedback. It was a pleasure for us to make you feel comfortable in our Mercure Hotel Kaiserhof Frankfurt City Center. Thank you for you compliments about our friendly staff which we will forward to them...More

Reviewed 2 weeks ago via mobile

The hotel was located a few blocks from the train station and around 10 to 15 minutes walk into old town. The room was quite big. However it was not kept in a good condition. There were stains on the carpet, tears on the sofa....More

Thank Victoria1126
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

Dear Victoria1126, Thank you for the mostly good feedback. Regarding the noted issues, you can be sure that we have included these for correction. We will do our utmost to meet the expected standards. With pleasure we can inform you that in all our rooms...More

Reviewed 2 weeks ago

I have reviewed this Mercure before this is yet another update on our experience.We stayed here in April this year.We arrived early April booked ahead and our room was available straight away.over the 8 years I have stayed many times, the renovations are going well...More

Thank kiwi262016
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

Dear kiwi262016, I sincerely thank you for taking the time to tell us about your stay at the Mercure Hotel Kaiserhof Frankfurt City Center and for these very positive comments. Indeed we try our best to take care about our customers in any way as...More

Reviewed 3 weeks ago

Very cold night without heating in room. It wasn't possible to sleep in such a conditions. In the hall, on reception desk, temperature was good enough. Why you turn off heating system in room? For two persons just one complet of accessories and towels. What...More

Review collected in partnership with Accorhotels.com
Thank Goran M
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

Dear Goran M, thank you very much for your review. We was disappointed to read that you were not entirely satisfied with all aspects of your stay. Please rest assured that the points you made were addressed to avoid these problems in the future. Once...More

Reviewed 3 weeks ago

Currently the hotel is undergoing renovations. I understand that the hotel desires to maintain operations during this phase, and I do not mind that there are painters doing their job and that there is a bit of dirt in the hallways. What I do not...More

Thank Stefan S
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 1 week ago

Dear Stefan S, Thank you for your feedback to help us to improve our services and facilities. Please be sure that we make every effort to execute the renovations in order to confront our guests as little as possible. Regarding the noted issues, you can...More

View more reviews
Most Booked Properties in Frankfurt
See allSee all
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Minibar
Details
Price range
USD 68 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 68 - USD 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (283)
Room & Suite (146)
Dining (20)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jo K
19 February 2018|
AnswerShow all 7 answers
Response from Michel R | Reviewed this property |
No problem at all, 5‘ walk on a very animated street
1
Vote
Google Translation
sahilmahendru49
7 December 2017|
AnswerShow all 2 answers
Response from vitorbabrazil | Reviewed this property |
Hello Sahil, Being a non-smoker myself, I have absolutely no idea if the hotel has smoking rooms, and suggest you wrote them directly. Gute Reise, Vítor
1
Vote
Google Translation
pardesigirl
13 April 2017|
AnswerShow all 4 answers
Response from QuietBrazilian | Reviewed this property |
I'm sorry wrong answer Yes there is such facilities at Kaiserstrasse itself heading Taunus Anlage Opposite to the train station
0
Votes
Room Tips
"Get a room on 7th. floor facing the street. This rooms were equipped with a small balcony."
Read review
"ask for a room on the top floor - you get a balcony."
Read review
"Location location---"
Read review
"Rooms at the rear of the building."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing