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Hilton Frankfurt City Centre

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Hilton Frankfurt City Centre
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1,877 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
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Frankfurt, Germany
Reviewed 1 week ago via mobile

I enjoy my stays at this hotel tremendously. It's very clean and the staff is one of the best. Everyone is so professional it gives the impression they are all part of some management training program where they must work in all areas to learn the business. The lobby is very nice with its glass elevators and natural lighting. If...

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Helpful?
1Thank P P
Newton, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

This is a lovely hotel in a central location. The staff could not be more accommodating. Food is very good. The breakfast buffet is quite extensive with many choices. The room was quite pretty and very comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Pattiann1113
About Hotel's Favourite Review
HiltonFrankfurt, Executive Secretary at Hilton Frankfurt City Centre, responded to this review

Dear Pattiann1113, thank you very much for your recent stay and for taking the time to share your valued feedback with other travelers. We are glad that you liked our menu and hope to be able to welcome you back in not too distant future! Warm regards, Susanne Brückner

Los Angeles, California
Reviewed 1 week ago

Very average, somewhat dated business hotel. Check-in before 3pm costs 50 euros. Basic breakfast price is 27-33 euros depending on whether you prepay. Internet is unreliable even for basic email and web surfing.

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Thank Adam H
Dallas, United States
Reviewed 1 week ago

watch out for this property you book a room with their choose your room program and it is a classic bate and switch then 50 euro to check in early then 33 for a fare buffet and 4.75 euro for a small glass of tap water and they do all of this with a smile worst Hilton in 25 years...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank William S
Reykjavík, Iceland
Reviewed 1 week ago

The hotel and staff were really nice! the food was really good! you should try the rack of lamb! they had a good selection of wine at the restaurant. And at the bar i recommend the Moscow mule. Anna and Sven really made our stay a great success

Review collected in partnership with Hilton Hotels & Resorts
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1Thank borkurg
Singapore, Singapore
Reviewed 2 weeks ago via mobile

The location is fabulous and that's all there is good at the Hilton sadly.. For the price of rooms, the services don't match up. It doesn't even have bathroom slippers or wifi in the rooms !!!! Even the basic hotels in Asia offer this! They are quite rigid on checkout times and are ready to levy a charge at the...

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Thank GINA K
Beirut, Lebanon
Reviewed 2 weeks ago

Great location at the city center of Frankfurt. Staff is very helpful. However rate is High during occasions! The park at the back yard add a beautiful view. Swimming pool is good. I enjoyed my stay..

Review collected in partnership with Hilton Hotels & Resorts
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Thank sc0rpi02017
Reviewed 2 weeks ago

Would highly recommend business travelers avoid at all costs, hotel was dirty. Staff was not helpful. They did not accommodate business travelers, the rules are the rules. Just a horrific experience. I cannot say enough other then avoid this hotel at all costs.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kudzubuy
Tadley
Reviewed 2 weeks ago

The hotel is centrally located and all the staff were welcoming. The room was modern and clean with a good proper shower. It would help however if there were electric sockets by the bed, so a phone can be charged and used as an alarm without it being the other side of the room. Whilst the breakfast buffet was good...

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Helpful?
Thank jeremyd821
HiltonFrankfurt, Executive Secretary at Hilton Frankfurt City Centre, responded to this review

Dear jeremyd821, thank you very much for having been our guest and for taking the time to share your feedback with other travelers. Thanks for your suggestions, which will help us to further improve our services. It would be great to get the chance to give you a warm welcome back! All the best, Susanne Brückner

Atlanta, United States
Reviewed 3 weeks ago

This hotel is located in downtown. Excellent location. Convenient to walk around in downtown. Walking distance to shopping and many choices of food. Backs up to a park. Valet is available though not cheap.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Aysha M
HiltonFrankfurt, Executive Secretary at Hilton Frankfurt City Centre, responded to this review

Thanks for your review Aysha! We appreciate your feedback, especially regarding our staff! We would love to welcome you back whenever your travel plans bring you back to Frankfurt. Best regards, Susanne Brückner

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secluded within a large park, the modern Hilton Frankfurt City Centre is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the restaurant VistaBar & Lounge and recharge your body and mind in the Health & Fitness Club with half-olympic indoor pool overlooking the park. ... more   less 

Additional Information about Hilton Frankfurt City Centre

Address: Hochstr. 4, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $162 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Frankfurt City Centre 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International
Hotel Style:
#6 Spa Hotel in Frankfurt
#20 Family Hotel in Frankfurt
#23 Romantic Hotel in Frankfurt
#24 Luxury Hotel in Frankfurt
#36 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Frankfurt City Centre staff and other travellers.
15 questions
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Questions? Get answers from Hilton Frankfurt City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room type before agree to check in. Staff treated customer very BADLY”
niswanw, 1 Apr 2017 | Read review
“Ask for a room on the park side to avoid street noise from traffic and sirens.”
markmccauley, 1 Apr 2017 | Read review
“Try to avoid rooms with patio view”
DK5179, 18 Mar 2017 | Read review
“a room with a park view is nice”
suziik, 6 Mar 2017 | Read review
“Do not take a room that overlooks the lobby. Ask for a room with more privacy.”
SanDiegoTravelGirl, 27 Feb 2017 | Read review
5 of 5