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Victoria Hotel

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#39 of 274 Hotels in Frankfurt
Certificate of Excellence
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409 Reviews from our TripAdvisor Community

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Showing 242: English reviews
dundee
Reviewed yesterday NEW

Perfectly pleasant hotel. Staff very polite and helpful. Room was quite cold. Had to ask for the heating to be turned up. Restaurants and bars close by. Also close to railway station. Nice buffet breakfast.

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Helpful?
Thank izzydundee
Reviewed 5 days ago NEW

Nice hotel with helpful staff, good breakfast, located next to the railway station, in short distance from the center. On the negative side, room was a little small and the windows didn't filter the noise from outside.

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Helpful?
Thank Boris S
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear Boris S, Thank you very much for taking the time to write this great review. It was a pleasure to read about your satisfaction and it will be a huge compliment for my team to hear that you have felt so well taken care of. We glad you enjoyed the central location to start explore the city. I already...

Edina, Minnesota, United States
Reviewed 2 weeks ago

I only stayed for one night, but found the hotel nice, comfortable and clean. My room was a double, but still a bit small. That said, it was finished nicely, particularly the bathroom. This part of Frankfurt has lots going on, so you can just step out of the hotel and eat and drink most anything within 5 mins walk.

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Helpful?
Thank Troy N
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear Troy N, First of all thank you very much for taking the time to share your experience with us. It is a huge compliment for my team to hear that you have felt so well taken care of. As well it is a pleasure to read that you enjoyed the central location and the popular district. Please do not...

Limerick, Ireland
Reviewed 2 weeks ago via mobile

The staff are what make this hotel truly great, the night porter was a lovely man and the reception staff couldn't have been more helpful. Rooms are clean and modern. Breakfast was excellent. It's very central close to everything

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Helpful?
Thank Averagejoseph1985
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear Averagejoseph1985, Thank you very much for choosing the Victoria Hotel for your recent stay in Frankfurt and rating us with full points. We appreciate your time to share your impressions with us and the other travellers. Especially your comments regarding the outstanding customer service of the whole team and the cleanliness in house has been gratefully received. I was...

Reviewed 2 weeks ago

Honestly, I have never been in such a high quality hostel for that price ... very pleasant employees, well decorated hostel and the place is perfect for visiting the city ;) Thanks for the quality of your work.

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Helpful?
Thank Reda Y
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear Reda Y, We are very happy that you left with such positive impressions and that you enjoyed a unique local experience. Thank you for takting the time to share your thoughts with us. Rest assured that your comments will passed on to all those who contributed to make your stay that comfortable. We are located very central and also...

Guatemala Department, Guatemala
Reviewed 3 weeks ago

We stayed there just a few days and the service of the staff was wonderful! Kind, friendly! The location was very good, the breakfast, delicious, If I Travel again to Frankfurt I would choose Hotel Victoria again

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Thank Mariarppd
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear Mariarppd, What a bunch of compliments and a true pleasure to read your motivating words regading your recent stay. Your feedback already has been passed on to the team and we all take very much pride in your praises. Thank you for taking the time to share your impressions and rating us with full points. The biggest compliment is...

Pennington, New Jersey
Reviewed 3 weeks ago

Was here was my work colleagues and we stayed at this hotel in the red light district not too far from the Central train station in Frankfurt. Lots of changes going on in the blocks around the area with new restaurants and bars ppopping up and new hotels getting converted. The only sad sight was the refugees and gypsies sleeping...

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Helpful?
Thank KidLove
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear KidLove, The warmest thanks you for your wonderful feedback about your recent stay with us. We appreciate the time you have taken to share your impressions and the recommendation to the other travellers. We are located very central and also in a popular district which is surrounded by many prestigious hotels, international restaurants and trendy bars. Please see our...

Reviewed 5 weeks ago

I stayed 4 nights at this hotel. The staff are helpful and friendly. Reasonable breakfast and good room. Great location minutes to train station and walking distance to places of interest and eateries.

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Thank Wan A
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear Wan A, In behalf of the entire team we would like to thank you for your great review and we highly appreciate the time you have taken to share your valued impressions with us. We are very happy that you left the Victoria Hotel with such positive impressions and that you indulged a pleasant and enjoyable stay with us....

IRVINE
Reviewed 4 November 2016

Everything is great about this hotel: good location, friendly staffs, okay breakfast..etc...excepts wifi. Wifi is weak and have to renew user name and password every day. Also, each user name and password is only used for one device. If you have more than one device, you have to ask for more user name/password. It is a little frustrated. Other than...

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Helpful?
Thank THANH N
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear THANH N, Thank you so much for taking the time to provide us with your detailed and positive experience and impressions regarding your stay with us. We highly appreciate that you enjoyed the central location as well as our friendly customer service. I regret to hear that you experienced a fustrating situation with the wi fi during your stay....

Coogee, Australia
Reviewed 28 October 2016 via mobile

Will stay here again. Staff are extremely helpful. Very clean, tidy and presents well. I had a single room bed on the 3rd level it was comfortable, and quiet. No usb or travel plugs to charge devices but the breakfast was very good. Have not seen the double rooms but would highly recommend. Fantastic location

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Helpful?
Thank jasecoogee
PamSis, Leiter Gästebetreuung at Victoria Hotel, responded to this review

Dear jasecoogee, Thank you very much for taking the time to write this great review. It was a pleasure to read about your satisfaction and it will be a huge compliment for my team to hear that you have felt so well taken care of. Your recommendation here on TripAdvisor as well the fact that you will stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Victoria Hotel

Address: Kaiserstr. 59, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $116 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Victoria Hotel 4.5*
Number of rooms: 75
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Also Known As:
Victoria Hotel Frankfurt
Hotel Style:
#27 Luxury Hotel in Frankfurt
#44 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Hotel staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best place and outstanding services quality”
 of 5 bubbles 999reday, 21 Nov 2016 | Read review
“Higher floors away from the street”
 of 5 bubbles 725wana, 6 Nov 2016 | Read review
“Our room faced the shaft, so I don't know if the rooms facing the street were quiet.”
 of 5 bubbles LolitaCardenas, 17 Oct 2016 | Read review
“If your room facing the busy street, make sure you get a room a couple of floors up, not to be directly disturbed by the noise.”
 of 5 bubbles bloggerb898, 29 Sep 2016 | Read review
“Had read that top floor rooms are quiet and this worked for us.”
 of 5 bubbles petergQ1905DY, 25 Sep 2016 | Read review
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