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Jumeirah Frankfurt

Hotels.comUSD 247*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 298*
USD 247*
USD 298*
USD 247*
USD 298*
USD 247*
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Jumeirah Frankfurt
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1,176 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Pembroke, Massachusetts
Reviewed 5 November 2015

Perfect location to walk to museums and down to the river. Modern hotel with every bell and whistle. Huge bathroom and spacious suite with comfy bed. Helpful and accommodating staff as well as friendly knowledgable concierge

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Helpful?
Thank caryn1958
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write and share your feedback regarding your recent stay at Jumeirah Frankfurt. Our colleagues will be happy to learn about your compliments. We are looking forward to welcoming you back in the heart of the city. Kind regards, Doris Greif General Manager

Sao Paulo, SP
Reviewed 4 November 2015

I have been at Jumeirah Frankfurt every year, since the hotel opened, but this time besides the high quality services stay more or less the same, I could see that the details wasn't so good as usual. Small problems in maintenance, poor cleaning services on the rooms and things like that. I hope so they take back the usual super...

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Helpful?
Thank v_valli
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for sharing your feedback following your recent visit at Jumeirah Frankfurt. We are very happy to hear that you are frequent traveller since pre-opening. Your comments are very important to us as this is the only way to improve our services. Rest assured that your comments have been noticed and will be adressed by the respective...

Dubai, United Arab Emirates
Reviewed 3 November 2015

Stayed here 3 nights for business. Staff were spot on, service was impressive. Rooms were spotless and very quiet. The hotel's location is perfect for anyone doing business within the city as most places are walking distance. There is a shopping centre right next door (myzeil). The only criticism I had was that the fitness facility was not open 24...

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Helpful?
1Thank Ada_Evans
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Ada_Evans, On behalf of the entire team, thank you for your wonderful review. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt. Best regards, Doris Greif General Manager

Kuwait City, Kuwait
Reviewed 1 November 2015 via mobile

I stayed at the deluxe studio for 2 nights. The room is very nice i loved the bathtub and the shower! The location is perfect in the center and walking distance to many spots! The service is very bad which I can't accept it from 5 stars hotel Like Jumeirah! I stayed in many Jumeirah around the world and they...

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Helpful?
Thank albaddah
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Albaddah, Thank you very much for taking the time to write and share your experience at Jumeirah Frankfurt. I am delighted to read that you liked our rooms and the location, and I have shared your nice comments on our concierge with the team. Also, I do apologise for your experience with our service which does not reflect the...

Reviewed 1 November 2015 via mobile

I have been booked for a two nights stay at this so called five stars hotel. I can say it is five starts alright however not for long if they do not revise their style and precesption. Staff lacks the basics on how to deal with clients. Their breakfast restaurant staff are in a trans without any teamwork spirit .....

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Helpful?
1Thank emad s
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear emad s, First of all, thank you for taking the time to write a detailed review of your recent experience with us. Guest feedback is of upmost importance to our quality initiatives and we take all comments very seriously. We were sorry to read that some of your expectations were not met on this occasion. Please rest assured that...

Baton Rouge, Louisiana
Reviewed 29 October 2015 via mobile

This hotel was incredibly nice in every aspect! I booked a basic room, and still had a great view of the city. My favorite part was the sweets bar at the bar downstairs. I had room service for breakfast and they were right on time. I am a patron for life.

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Helpful?
Thank nthame1
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear nthame1, Thank you very much for your kind words. We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Reviewed 24 October 2015 via mobile

Friendly staff. Professional team. Perfect location. Best in Europe. Highly recommended I had been there for a short business trip was suitable for conducting business meeting. My wife went shopping around. Staff members replenished the mini bar free of charge. Great money value

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Helpful?
Thank Wassim G
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read that you have had a pleasant stay with us during your business trip to Frankfurt. Our colleague will be very pleased to learn about your compliments. We are looking forward to the opportunity of welcoming you back on your next visit to Frankfurt. In the meantime I remain, with kind regards, Doris Greif...

Reviewed 23 October 2015 via mobile

Excellent personal service from staff, good conference food and logistics. Convenient location. IT services very helpful with set up and bright airy room. Lunch in the restaurant a little slow but good choice of meals and excellent quality.

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Helpful?
Thank AnnieHo12
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for your feedback following your recent stay with us. We are very happy to hear that you have enjoyed your visit and that everything was to your satisfaction. Your comment about lunch service has been noticed and will be adressed by the respective department head for improvement. Please accept our sincere apologies for any inconvenience caused...

Riyadh, Saudi Arabia
Reviewed 21 October 2015

Very nice hotel with perfect location. The rooms are large and will equipped very comfortable bed and practical bathroom. The breakfast is delicious with enough choices the fresh honey from the house is nice idea. The smart elevators are the hotel icon. The staff are friendly and helpful. I would stay there again.

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Helpful?
Thank AlmusalamTM
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Kind regards, Doris Greif General Manager

Jeddah, Saudi Arabia
Reviewed 17 October 2015

I have stayed in Jumeirah for 5 nights last week. it has excellent location with direct access to one of modern malls in Frankfurt and all downtown attractions and shopping districts. Very suitable for Arabs as well, it has multi languages staff, menus and guidance. Food is good, except for the Lebanese restaurant in ground floor. business center is very...

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Helpful?
Thank Hayel_Khojah
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Hayel, thank you for your review following your recent stay with us. We are very happy to hear that in general you have enjoyed your visit with us and that everything was to your satisfaction. Your comment about the Lebanese Restaurant has been noted. The restaurant is outsourced and is not managed by the hotel. However we will communicate...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $302 - $650 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Jumeirah International, Booking.com, Hotwire, Agoda, Priceline, Cheap Tickets, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
19 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
8 months ago
Los Angeles, California
5 months ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better for buisness and not for couples”
Lenako_thalatta, 11 Mar 2017 | Read review
“Aim for a Panoramic room or a skyline room in order to get a nice view.”
55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
221RichardB, 7 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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