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Jumeirah Frankfurt

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1,158 Reviews from our TripAdvisor Community

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Showing 669: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEW

Was a very nice hotel with spacious rooms and bathrooms. The staff was very helpful and welcoming especially the bell staff who always seemed to greet you by name. The breakfast buffet was well done and especially enjoyed the Mediterranean selections available. The hotel does not have their own fitness facility but all guests have free access to a local...

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Thank clarkak
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

My husband and I stayed at Jumeriah Frankfurt for a few days. My husband was attending a tradeshow in Frankfurt. The staff were very accommodating and helpful, spoke English. The room was large and very comfortable. The mini bar was stocked and the first round of drinks are included in the room rate, only charging when you want it restocked....

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Thank GlendaJ28
Reviewed 1 week ago via mobile

Lovely hotel in a great location, right in the city centre. Room was nice and spacious and the staff and service were excellent throughout. I would definitely recommend Jumeirah Frankfurt for business travellers.

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Thank Shane O
Greece
Reviewed 1 week ago

It is quite an imposing building and a much promising hotel chain. We had an amazing suit overlooking the skyscrapers; comfortable bed, clean bathroom, discreet art decoration. However, it was a buisness suit and not a romantic "couple" one. When we arrived the reception told us that the room we had booked and paid for was not available but after...

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Thank Lenako_thalatta
beverly hills
Reviewed 1 week ago

It's almost hard to not like this hotel but then there are a few reasons it misses the mark.The staff do their job..but seem soul less..almost friendly but more polite due to their job only.The location of course is good and we enjoyed the view from our 20th floor Deluxe Skyline Room, and all the electronic gizmos, but there again...

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1Thank jay r
connecticut
Reviewed 2 weeks ago

We stayed in a deluxe suite over christmas and new years with our two kids. The room was really nice. Luxury bathroom and tub. Windows are narrow so it's tough to get a good view of the city. We had room service a few times which was tasty. Location is really the best part. We were able to explore old...

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Thank vijayrama
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Vijayrama, It is always a pleasure for us to receive such positive feedbacks as yours! We are very glad that you experienced a pleasant stay, and that you had been completely contented in almost all areas. From day to day the individual wishes and needs of our guests comply our highest priority: We are very pleased that we had...

London, United Kingdom
Reviewed 2 weeks ago via mobile

As a business hotel in the heart of Frankfurt it's as good as it gets, service and room quality are excellent. It's a real 5 star hotel. Sadly and perhaps this is a German cultural trait I'm unfamiliar with?!? but as a guest in a 5 star hotel I am accustomed to signing the check in the bar/restaurant as it...

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1Thank Dan M
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Dan, Thank you for sharing your feedback on TripAdvisor and thereby giving us the opportunity to enhance our service quality. We hope that this incident will not discourage you from visiting Jumeirah Frankfurt again. On behalf of the entire team I hope to welcome you back to Jumeirah Frankfurt in the near future to provide the service you can...

Hong Kong
Reviewed 3 weeks ago

I was in Frankfurt for two nights on business. I booked the Jumeirah because there was a deal and my first choice of hotels in Frankfurt was too expensive at the time. I am very glad I did because this is an excellent hotel. The only thing that I don't like about this hotel is that strangely for such a...

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Thank CurlyHongKong
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Each guest’s personal opinion we hold in high regard: Therefore we would like to thank you very much for both your individual feedback and your personal comment report. This gives us the best chance to react optimal to potential flaws and to further improve ourselves. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Tbilisi, Georgia
Reviewed 3 weeks ago

All very pleasant, room design, bathroom, beautiful gowns, perfect bed, everything in place, everything has been thought to detail, security, lifts, friendly and professional staff, ideal location!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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3Thank archil a
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Archil, First of all I would like to thank you for staying with us and for taking the time to share your impressions. It has been a pleasure to read your compliments. It is always a motivation for the entire team to receive such positive feedback. If there is anything that we could help you with for your next...

Reviewed 3 weeks ago via mobile

It is excellent furniture and decoration , the room space is very good , good location, they have very nice team , very nice city views but the price is very high The location is very near to the market and the hotel is connect to mall , the hotel is far 3 km from the train station Frankfurt Hauptbahnhof

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Thank Mohammed A
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mohammed, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $236 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Jumeirah International, Agoda, Travelocity and Cheap Tickets so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Business Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
7 months ago
Los Angeles, California
4 months ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better for buisness and not for couples”
 of 5 bubbles Lenako_thalatta, 11 Mar 2017 | Read review
“Aim for a Panoramic room or a skyline room in order to get a nice view.”
 of 5 bubbles 55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
 of 5 bubbles Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
 of 5 bubbles RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 221RichardB, 7 Dec 2016 | Read review
5 of 5