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Steigenberger Airport Hotel

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Traveller (680)
Room & Suite (313)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“executive tower”(109 reviews)
“free shuttle”(68 reviews)
“shuttle service”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,771)
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793
669
275
127
91
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All reviewsexecutive towerfree shuttleshuttle serviceruns every minutesfamily roomnext morninglobby barexcellent hotellong flightbetween flightsbusiness hotelbusiness tripshort staydowntown frankfurtconvenient locationairlinegermany
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571 - 575 of 1,955 reviews
Reviewed 17 November 2016

Great location and friendly service. Nice place to wind down before long flight. Breakfast is plentiful and fresh. Only drawback is you used to get a carafe of coffee served at your table. Now there is a machine to self serve.More

Review collected in partnership with this hotel
Thank J7762DUchristineb
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 18 November 2016

Dear J7762DUchristineb, Thank you so much for your positive rating of the Steigenberger Airport Hotel at TripAdvisor.It is great to hear that you enjoyed your visit in our hotel and recommend us. Many of our guests like the traditional filter coffee and as a second...More

Reviewed 17 November 2016

I have always been very pleased with my stays in Steigenberger hotels but this was not the case. At check-in there was only one person in the counter and it took 20 minutes until I could check in even if there were only 4 passengers...More

Thank 679fine
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 22 November 2016

Dear 679fine, First of all, we would like to thank you for taking the time to share your impressions regarding your stay. We are sorry to hear, that you were dissatisfied with our service. We are at a slight loss for words regarding the insufficient...More

Reviewed 17 November 2016 via mobile

I was very impressed with the recently renovated business suite on the 8th floor I stayed in. It had a boldly modern design and an open concept. An added bonus was that the windows could be opened which was helpful given that the steam from...More

Thank HaraldfromBerlin
Reviewed 16 November 2016

For those of you that have read my other reviews, you will note that I try and find positive things to comment about at a restaurant or hotel I have visited. So in keeping with that trend let me say that the check in worked...More

Thank Alan B
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 22 November 2016

Dear Alan B, Thank you for taking the time to provide reviews regarding your stay at our hotel. We are sorry that you disliked our internet connection. We are working on an update to provide our guests a faster WiFi with a higher bandwidth which...More

Reviewed 14 November 2016

I always enjoy my stay at the hotel. The executive room is very clean and spacious with relaxing surrounding. The value is excellent. Its location is very convenient to and from the airport as well as the city center.

Review collected in partnership with this hotel
Thank coh17
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 106 - USD 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 106 - USD 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (680)
Room & Suite (313)
Dining (62)
Pool & Beach (10)
Business Centre & Event Rooms (9)
Questions & Answers
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Yazan S
28 August 2017|
AnswerShow all 5 answers
Response from airporthotelfra | Property representative |
Dear guests, Our 24/7 free Airport Shuttle busses to terminals 1 (exit B5) and 2 (exit E) run free every 20 minutes with 2 separate busses. To Terminal 2 you can take the small bus opposite of exit E on the 3rd lane. The... More
0
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Google Translation
Jennifer0010
4 April 2017|
AnswerShow all 5 answers
Response from World71 | Reviewed this property |
HI there... Shuttle Service was free. Regular transfers to and from Frankfurt Airport. Short ride. We had free Wi-Fi. Sauna and pool available. Hotel has very high standard; it is a renowned hotel chain in Germany for years... More
0
Votes
Julie D
1 March 2017|
AnswerShow all 3 answers
Response from SanElle | Reviewed this property |
Please ask directly the hotel reservation; you can have either one or two; I had a single room that's why perhaps it is only one bed in my pictures. Very comfy, by the way!
0
Votes
Google Translation
Room Tips
"Don't choose any room"
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"Book better any other hotel for half price and you will make the better deal."
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"We were given a room in Business tower so ask for that if you want non smoking and quiet"
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"Room opposite the airport are virtually immune to aircraft noise."
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