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Steigenberger Airport Hotel

Booking.comUSD 127*
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#26 of 269 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Steigenberger Airport Hotel
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3,046 Reviews from our TripAdvisor Community

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Showing 1,634: English reviews
Melbourne, Australia
Reviewed 27 June 2016

Excellent Hotel , Great location, friendly and professional staff. Breakfast was great. The many different restaurants and the bar in the lobby give you the feeling of being in downtown Frankfurt. Great facilities for an airport hotel. The shuttle services to the airport terminals every mins is also very handy.

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Helpful?
Thank 700bernardm
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 700bernardm, Thank you so much for your great feedback regarding your stay at Steigenberger Airport Hotel. We are very pleased to read that you felt well with us during your stay. Thank you for your positive words about our staff. On a high standard of service we focus and sensitize our staff. We are delighted reading your enthusiasm concerning...

Jerusalem, Israel
Reviewed 27 June 2016

The flight was cancelled so we were put up for one night at Steigenberger Airport Hotel. Very efficient and neatly designed rooms with a different solution to the bathroom, so I slept next to the shower. The dinner and breakfast, on account of the airline, was really nothing to write home about. The shuttle service to the airport was efficient....

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Helpful?
Thank BasicsTouring
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear BasicsTouring, Thank you for your review regarding your stay at Steigenberger Airport Hotel on TripAdvisor. We are glad to read that you were satisfied with your hotel room and our free Express Airport Shuttle Service. Your guests can choose between three restaurants. The restaurant “Unterschweinstiege” serves typical German food and atmosphere. The lobby bar “Con.nex.ion” is available around the...

Prinsenbeek
Reviewed 26 June 2016

Had an excellent stay here over the weekend, with 4 teenagers. Esp. junior suite is a joy to stay. Good transfer service to the airport where you can access the S bahn to the city centre. Wireless internet is below standard for a hotel like this, in my opinion

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Helpful?
Thank erikboertjes
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear erikboertjes, Thank you for rating the Steigenberger Airport Hotel at TripAdvisor. We are pleased to read you enjoyed your stay at our junior suite. One of our advantages is the location near to the airport and our 24 hours free shuttle bus. We are currently working on improving the WIFI connection in all parts of the hotel. We are...

New York
Reviewed 26 June 2016

I was encouraged to upgrade to executive room at higher cost, but after declining, I was given the upgraded room because there were no standard rooms, which I had booked, available. I was also charged twice for parking.

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Thank I4423CNdouglass
Kabul
Reviewed 25 June 2016

I chose it because of the convenience for a complicated trip (airport shuttles, left luggage lockers, Air France cancellations) but the hotel turned out to be the highlight of the trip. Nicely designed, sleek rooms with all the amenities, a wonderful pool with jet stream, excellent restaurants with great food and wines, and a lounge near reception that reminded you...

Review collected in partnership with this hotel
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Helpful?
Thank AHeatherKabul
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear AHeatherKabul, Thank you so much for providing feedback regarding your stay at Steigenberger Airport Hotel on TripAdvisor. We are delighted you enjoyed your stay in Frankfurt. Thank you for the great words concerning the rooms, restaurants and the bar. We are glad to read that you were satisfied with the service of our staff. We will forward this feedback...

Galloway
Reviewed 24 June 2016

Rooms were clean. Bed was comfortable. The shower leaked into the toilet area. The front desk was not very friendly. There was no place to get something to drink outside of the sit down eating establishments. Not my top suggestion for families.

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Helpful?
Thank marykU9626MO
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear marykU9626MO, Thank you for your feedback regarding your stay at Steigenberger Airport Hotel. We are glad to read that you were satisfied with the comfort and cleanliness of your hotel room. We regret that you were not happy with the service of our front office. We would like to inform you that you have the possibility to get drinks...

Geneva, Switzerland
Reviewed 23 June 2016

There is nothing I hate more than arriving after a long flight in a hotel where there are 10 people + queuing to check-in, which is what happened here. What is even worse and more stressful, was that the same thing happened to me the next day, when I had people waiting for me outside to go and see client....

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Helpful?
Thank CDFBologna
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear CDFBologna, Thank you for taking the time providing feedback regarding you stay. We regret that you had to accept a disproportionate waiting time at your check-in. Due to our size and the direct location at the airport, there may be slightly longer waiting times in exceptional cases, because of a particularly large demand due to a failed flight or...

Reviewed 23 June 2016 via mobile

Great location, shuttle service, and front desk. Modern and clean. But in the middle of the night the sewer pipes made noise a brought an awful smell into our bathroom. Breakfast is over priced so bring something in. Hotel staff knocked on door around 8am to ask when we are leaving... checkout is at 11am and we were trying to...

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Helpful?
Thank John R
Pacific Palisades
Reviewed 21 June 2016

I have stayed at this hotel several times. Its proximity to the airport and the airport shuttle service makes this hotel my first choice whenever I overnight in Frankfurt. I also enjoy strolling in the lovely "forest" located just across the road. I find it a very calming respite from the bustle of travel.

Review collected in partnership with this hotel
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Helpful?
Thank K6759BSdenisem
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear K6759BSdenisem, Thank you so much for taking the time to provide such positive reviews regarding your stay at Steigenberger Airport Hotel. Our free shuttle and the location are also very appreciated by our guests. Your comments confirm that we are on the right track - our enhancement of these services will continue. By your next stay you can rent...

Washington DC, District of Columbia
Reviewed 21 June 2016

This Hotel is Close with a shuttle to Frankfurt Main airpot. It was less than the Hilton. However i would have rather stayed there. The Front desk denied on phone that we had a reservation then hung up the phone. We had a lot of bags could not get any one to assist, however they did offer to store them...

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Helpful?
Thank PCSMOVE

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $111 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Steigenberger Airport Hotel 4.5*
Number of rooms: 570
Reservation Options:
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Spa Hotel in Frankfurt
#5 Green Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Airport Hotel staff and other travellers.
15 questions
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Denver, Colorado
8 months ago
Istanbul, Turkey
Coram, New York
over a year ago
Victoria, Canada

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Questions? Get answers from Steigenberger Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“had no choice in rooms, but I guess the higher the better!”
  • very comfortable king size bed
  • rain shower
KayS762, 28 May 2017 | Read review
“room 345 is close to elevator with free talk noise coming from there... :(”
796yvesm, 21 May 2017 | Read review
“Check your AC before you unpack, regardless of the room you choose.”
NJ_Rob_Traveler, 15 May 2017 | Read review
“corner suites are larger”
800yvonne1956, 3 May 2017 | Read review
“higher floor”
BBSen, 26 Apr 2017 | Read review
5 of 5
Booking.com
USD 127* /night
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getaroom.comUSD 156
Expedia.comUSD 127
Hotwire.comUSD 127
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Prices are for 1 room, 2 adults
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